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Front Office Operations Manager Jobs (NOW HIRING)

Dental Office

Front Office Manager

Springfield, OR

$30 - $50/hr

Manage scheduling, patient flow, and daily office operations * Provide exceptional customer service ... Previous dental front office experience required * Leadership and training experience required

Donohoe Hospitality

Front Office Manager

Baltimore, MD

$65K - $75K/yr

This role is essential to ensuring seamless operations, exceptional service delivery, and a positive team culture. Position Summary The Front Office Manager is responsible for overseeing all front ...

The Time New York

Front Office Manager

New York, NY · On-site

The Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Front Office Manager ...

Georgia Surgical Arts

Front Office Manager

Cumming, GA · On-site

The Front Office Manager / Practice Manager will oversee day-to-day operations across administrative, front office, and clinical functions--helping build systems, lead the team, and establish a ...

HHM Hotels

Assistant Front Office Manager

Groton, CT · On-site

$20.50/hr

Assistant Front Office Manager Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.

HHM Hotels

Assistant Front Office Manager

Manhattan, NY · On-site

$26 - $33/hr

Assistant Front Office Manager Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.

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How much do front office operations manager jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for front office operations manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

Is an operations manager higher than a front office manager?

A front office operations manager typically oversees guest services, reception, and front desk staff, focusing on daily guest interactions. An operations manager often has broader responsibilities across multiple departments or the entire organization, making the operations manager generally higher in seniority and scope than a front office manager.

What is the highest salary for an office manager?

The highest salary for a Front Office Operations Manager can reach over $100,000 annually, especially in large organizations or high-cost-of-living areas. Salaries depend on experience, location, industry, and the size of the organization, with senior roles or those requiring specialized skills commanding higher pay.

What are the key skills and qualifications needed to thrive as a Front Office Operations Manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a Front Office Operations Manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What does a front office manager do?

A front office manager oversees the daily operations of the front desk in a hotel, office, or organization, ensuring excellent customer service and efficient check-in and check-out processes. They supervise staff, handle guest or client inquiries, manage reservations, and coordinate communication between departments, often using property management systems or similar tools.

What are Front Office Operations Managers?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.
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Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.
Front Office Manager (Full-time, Front Office)

Front Office Manager (Full-time, Front Office)

Hyatt Regency Conroe

Houston, TX • On-site

Full-time

Posted 25 days ago

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.
Duties include:
  • Responsible for short and long term planning and the management of the hotel's Front Office operations
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Maintain guest room inventory
  • Coach and counsel employees to reflect Hyatt Service Standards and Procedures
  • Perform all tasks of a Front Office Staff as needed to facilitate service
  • Ensure all operations and cash handling are done per policies and procedures
  • Maintain excellent communication with the housekeeping department
  • Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas
  • Analyze, investigate, and resolve guest complaints
  • Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
  • Insures proper staffing levels for customer service goals
  • Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.

Apply