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Hotel Front Office Manager Jobs (NOW HIRING)

AlohaHP

Front Office Manager - Hotel

Los Angeles, CA · On-site

$65K - $85K/yr

Hotel Front Office Manager Location: Los Angeles, CA Industry: Hospitality / Hotel Management Employment Type: Direct Hire Overview: A high-end hospitality group is hiring an experienced Hotel Front ...

AlohaHP

Front Office Manager - Hotel

Los Angeles, CA · On-site

$65K - $85K/yr

???? Hotel Front Office Manager Location: Los Angeles, CA Industry: Hospitality / Hotel Management Employment Type: Direct Hire Overview: A high-end hospitality group is hiring an experienced Hotel Front ...

Thind Management

Hotel Front Office Manager

Spring, TX · On-site

Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ...

Thind Management

Hotel Front Office Manager

Spring, TX · On-site

Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ...

Thind Management

Hotel Front Office Manager

Tampa, FL · On-site

$40K - $45K/yr

Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ...

Thind Management

Hotel Front Office Manager

Tampa, FL · On-site

$40K - $45K/yr

Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ...

Q Hotels

Hotel Front Office Manager

Donaldsonville, LA · On-site

We are looking for a Front office manager to manage our front of house. You will act as the 'face' of our hotel and ensure guests receive a heartwarming welcome. You will also coordinate all front ...

DelMonte Hotel Group

Hotel Front Office Manager

Troy, NY · On-site

$18/hr

Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Office Operations Manager. You will play a key role to ensure a great ...

Commonwealth Hotels

Front Office Manager

Denver, CO · On-site

$65K - $70K/yr

Join Our Team at the ART Hotel Denver! Application Deadline July 30, 2026, or until the position is ... Working Front Office Manager covering all short-staffed shifts, including audits. What We Are ...

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Hotel Front Office Manager information

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$23K

$49.2K

$70K

How much do hotel front office manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for hotel front office manager in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What does a Hotel Front Office Manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are some common challenges Hotel Front Office Managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a Hotel Front Office Manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.
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Hotel Front Office Manager jobs near you

Front Office Manager - Hotel

AlohaHP

Los Angeles, CA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Hotel Front Office Manager
Location: Los Angeles, CA
Industry: Hospitality / Hotel Management
Employment Type: Direct Hire
Overview:
A high-end hospitality group is hiring an experienced Hotel Front Office Manager to lead its guest services operations at a flagship Los Angeles hotel. This property serves a mix of business, entertainment, and international guests - and is preparing for increased demand due to high-profile upcoming events like the 2026 FIFA World Cup and the 2028 Olympics. If you are a hands-on leader with a strong sense of guest experience, team building, and operational excellence, this is your chance to make your mark in one of the most dynamic hotel markets in the country.
As Front Office Manager, you'll oversee the front desk, concierge, and guest services team, ensuring that every guest receives a five-star welcome and seamless check-in/out experience. You'll be the liaison between departments including housekeeping, F&B, and engineering to resolve guest concerns, meet VIP expectations, and maintain room availability and accuracy. A focus on training, staff morale, and efficiency will be key to your success.
Key Responsibilities:
  • Manage all aspects of front office operations including check-in, check-out, and guest inquiries
  • Train, schedule, and mentor front desk agents, night auditors, and concierge team
  • Ensure consistent delivery of high-quality service and guest satisfaction metrics
  • Handle escalated guest issues with professionalism and poise
  • Oversee billing accuracy, cash handling, and room inventory via PMS
  • Collaborate with other departments to deliver coordinated, guest-first experiences
  • Report key metrics, resolve staffing challenges, and implement improvement strategies

Required Qualifications:
  • 2+ years of hotel front desk or front office management experience
  • Proficiency in property management systems (Opera, OnQ, or similar)
  • Excellent interpersonal, conflict resolution, and organizational skills
  • Ability to lead teams in high-traffic and high-pressure environments
  • Flexible availability including weekends, holidays, and peak seasons

Perks & Benefits:
  • Full healthcare, paid time off, and employee lodging discounts
  • Strong advancement potential into hotel operations or AGM roles
  • Be part of a hospitality team preparing for international-scale events
  • Work in a vibrant, diverse environment in the heart of Los Angeles

What We Offer:
  • Competitive Compensation, Medical, Dental, Vision, 401k, PTO/Holidays

Apply