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Director Of Front Office Jobs (NOW HIRING)

Gecko Hospitality

Director of Front Office

Nashville, TN

$80K - $85K/yr

Director of Front Office Luxury Hotel | Nashville, TN Salary: $80,000-$85,000 A luxury hotel in Nashville is seeking a polished and people-first Director of Front Office to lead the guest arrival and ...

Chateau Marmont

Director of Front Office

Los Angeles, CA · On-site

$110K - $130K/yr

Director of Front Office Reporting to : Hotel Manager Summary of Position : The Director of Front Office will be responsible for coordinating the provision of world-class front office service to ...

White Lodging

Director of Front Office

San Antonio, TX · On-site

$70K/yr

As the Director of Front Office, you'll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office ...

Benchmark

Director of Front Office

La Quinta, CA

$115K - $125K/yr

As a Director of Front Office you will haveinfluence of long range goals and planning. If you have experience leading a successful Rooms Operations team, enjoy engaging with people from all over the ...

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Director Of Front Office information

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$38.5K

$80.9K

$132K

How much do director of front office jobs pay per year?

As of Jul 30, 2026, the average yearly pay for director of front office in the United States is $80,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the highest position in the front office?

The highest position in the front office is typically the Director of Front Office or Front Office Manager, who oversees guest services, reservations, and staff. In larger organizations, this role may report to a General Manager or Hotel Manager, with executive leadership positions like Vice President or Director of Operations overseeing multiple departments. The specific hierarchy can vary depending on the organization size and structure.

What does a director of front office do?

A director of front office oversees the operations of the front desk, guest services, and reception staff in a hospitality or corporate setting. They manage staff, ensure excellent customer service, handle administrative tasks, and coordinate with other departments to maintain smooth daily operations.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 annually, depending on location, experience, and the size of the organization. In larger hotels or companies, salaries can exceed this range, and additional benefits may be included.

How does the Director of Front Office collaborate with other hotel departments to ensure a seamless guest experience?

The Director of Front Office works closely with departments such as Housekeeping, Maintenance, and Food & Beverage to coordinate guest services and resolve issues swiftly. Regular interdepartmental meetings and clear communication channels are essential to align on guest arrivals, special requests, and VIP needs. This collaborative approach helps prevent service gaps and ensures that guests receive consistent, high-quality experiences throughout their stay. Building strong relationships with department heads also allows the Director of Front Office to proactively address challenges and streamline operations.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all operations and can earn a substantial salary, especially in luxury or large-scale properties. Executive roles such as Director of Operations or Regional Vice President may also have higher compensation depending on the hotel's size and location.

What are the key skills and qualifications needed to thrive as a Director of Front Office, and why are they important?

To thrive as a Director of Front Office, you need extensive experience in hospitality management, strong leadership abilities, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS) like Opera, revenue management tools, and guest relations software is typically required. Outstanding communication, problem-solving skills, and the ability to motivate and develop teams help set top candidates apart. These skills ensure optimal guest satisfaction, efficient operations, and achievement of business goals in a fast-paced hotel environment.

What is the difference between Director Of Front Office vs Front Desk Manager?

AspectDirector Of Front OfficeFront Desk Manager
ResponsibilitiesOversees entire front office operations, manages staff, develops policies, and ensures guest satisfaction at a strategic level.Manages daily front desk activities, supervises front desk staff, handles guest issues, and ensures smooth check-in/check-out processes.
CredentialsBachelor’s degree in hospitality or related field; experience in hotel management; leadership skills.High school diploma or equivalent; experience in customer service or hospitality; supervisory skills.
Work EnvironmentHotel or hospitality industry, often in a managerial or administrative setting.Hotel front desk, customer service environment, with direct guest interaction.

The Director Of Front Office holds a strategic leadership role overseeing the entire front office operations, while the Front Desk Manager focuses on daily management and guest service at the front desk. Both roles require hospitality experience, but the director typically has broader responsibilities and higher credentials.

More about Director Of Front Office jobs
What cities are hiring for Director Of Front Office jobs? Cities with the most Director Of Front Office job openings:
Who are the top companies hiring for Director Of Front Office jobs? The top employers for Director Of Front Office jobs are:
What states have the most Director Of Front Office jobs? States with the most job openings for Director Of Front Office jobs include:
Director Of Front Office jobs near you
Infographic showing various Director Of Front Office job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $80,901 per year, or $38.9 per hour.

Director of Front Office

Gecko Hospitality

Nashville, TN

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Director of Front Office

Luxury Hotel | Nashville, TN

Salary: $80,000–$85,000


A luxury hotel in Nashville is seeking a polished and people-first Director of Front Office to lead the guest arrival and departure experience with warmth, precision, and calm confidence.

This role is ideal for a front office leader who knows how to balance elevated service, operational flow, team development, and financial accountability. The Director of Front Office will oversee front desk operations, support service recovery, mentor the team, and partner closely with Rooms leadership and other departments to create a seamless guest experience.


What You’ll Do

Lead, coach, and develop the front office team

Oversee check-in, check-out, guest requests, and service recovery

Drive service standards, guest satisfaction, and operational efficiency

Manage schedules, workflows, resources, and front office performance

Partner cross-functionally to support a cohesive luxury guest journey

Maintain a warm, professional, and service-focused culture


What We’re Looking For

5+ years of front office management experience

Forbes standards experience, from a Forbes Four or Five Star hotel

Strong PMS, front desk operations, guest service, and team leadership experience

Ability to communicate clearly, solve problems quickly, and lead by example

A polished, hands-on leader who genuinely enjoys caring for guests and teams


Benefits

Medical, dental, and vision

401(k) with company match

PTO

Free onsite parking, subject to availability

Free team member meals

Hotel and property discounts

This is a wonderful opportunity for a thoughtful rooms leader who takes pride in service excellence, team culture, and creating memorable first and last impressions.