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Director Of Front Office Jobs (NOW HIRING)

Gecko Hospitality

Director of Front Office

Nashville, TN · On-site

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Front Office Luxury Hotel | Nashville, TN Salary: $80,000-$85,000 A luxury hotel in Nashville is seeking a polished and people-first Director of Front Office to lead the guest arrival and ...

Addison Group

Director of Front Office

Nashville, TN · On-site

$37 - $38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title: Director of Front Office Location (city, state): Nashville, TN Compensation: $37.00 - $38.00 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k).

SSH NY Hayden LLC

Director of Front Office

Manhattan, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As Director of Front Office, you will oversee the daily operation of the Front Desk, Guest Services, and Night Audit while ensuring operational excellence, guest satisfaction, and compliance with ...

StepStone Hospitality

Director of Front Office

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As Director of Front Office, you will oversee the daily operation of the Front Desk, Guest Services, and Night Audit while ensuring operational excellence, guest satisfaction, and compliance with ...

IHMS LLC.

Director of Front Office

Manhattan, NY · On-site

$100K - $105K/yr

Director of Front Office Reports to: Director of Rooms Department: Front Office Position Summary The Director of Front Office is responsible for the strategic leadership, operational excellence, and ...

YOTEL

Director of Front Office

Manhattan, NY

We are seeking an experienced, dynamic, and service-driven Director of Front Office to lead our Front Office operation. This key leadership position is responsible for creating an exceptional guest ...

White Lodging Careers

Director of Front Office

San Antonio, TX · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Director of Front Office, you'll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office ...

White Lodging Careers

Director of Front Office

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Director of Front Office, you'll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office ...

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Director Of Front Office information

See salary details

$38.5K

$80.9K

$132K

How much do director of front office jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director of front office in the United States is $80,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of front office?

To thrive as a Director of Front Office, you need extensive experience in hospitality management, strong leadership abilities, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS) like Opera, revenue management tools, and guest relations software is typically required. Outstanding communication, problem-solving skills, and the ability to motivate and develop teams help set top candidates apart. These skills ensure optimal guest satisfaction, efficient operations, and achievement of business goals in a fast-paced hotel environment.

How does the director of front office collaborate with other hotel departments to ensure a seamless guest experience?

The Director of Front Office works closely with departments such as Housekeeping, Maintenance, and Food & Beverage to coordinate guest services and resolve issues swiftly. Regular interdepartmental meetings and clear communication channels are essential to align on guest arrivals, special requests, and VIP needs. This collaborative approach helps prevent service gaps and ensures that guests receive consistent, high-quality experiences throughout their stay. Building strong relationships with department heads also allows the Director of Front Office to proactively address challenges and streamline operations.

What is the difference between Director Of Front Office vs Front Desk Manager?

AspectDirector Of Front OfficeFront Desk Manager
ResponsibilitiesOversees entire front office operations, manages staff, develops policies, and ensures guest satisfaction at a strategic level.Manages daily front desk activities, supervises front desk staff, handles guest issues, and ensures smooth check-in/check-out processes.
CredentialsBachelor’s degree in hospitality or related field; experience in hotel management; leadership skills.High school diploma or equivalent; experience in customer service or hospitality; supervisory skills.
Work EnvironmentHotel or hospitality industry, often in a managerial or administrative setting.Hotel front desk, customer service environment, with direct guest interaction.

The Director Of Front Office holds a strategic leadership role overseeing the entire front office operations, while the Front Desk Manager focuses on daily management and guest service at the front desk. Both roles require hospitality experience, but the director typically has broader responsibilities and higher credentials.

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Director Of Front Office jobs near you
Infographic showing various Director Of Front Office job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $80,901 per year, or $38.9 per hour.

Director of Front Office

Gecko Hospitality

Nashville, TN • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Director of Front Office

Luxury Hotel | Nashville, TN

Salary: $80,000–$85,000


A luxury hotel in Nashville is seeking a polished and people-first Director of Front Office to lead the guest arrival and departure experience with warmth, precision, and calm confidence.

This role is ideal for a front office leader who knows how to balance elevated service, operational flow, team development, and financial accountability. The Director of Front Office will oversee front desk operations, support service recovery, mentor the team, and partner closely with Rooms leadership and other departments to create a seamless guest experience.


What You’ll Do

Lead, coach, and develop the front office team

Oversee check-in, check-out, guest requests, and service recovery

Drive service standards, guest satisfaction, and operational efficiency

Manage schedules, workflows, resources, and front office performance

Partner cross-functionally to support a cohesive luxury guest journey

Maintain a warm, professional, and service-focused culture


What We’re Looking For

5+ years of front office management experience

Forbes standards experience, from a Forbes Four or Five Star hotel

Strong PMS, front desk operations, guest service, and team leadership experience

Ability to communicate clearly, solve problems quickly, and lead by example

A polished, hands-on leader who genuinely enjoys caring for guests and teams


Benefits

Medical, dental, and vision

401(k) with company match

PTO

Free onsite parking, subject to availability

Free team member meals

Hotel and property discounts

This is a wonderful opportunity for a thoughtful rooms leader who takes pride in service excellence, team culture, and creating memorable first and last impressions.