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Bank Front Office Jobs (NOW HIRING)

AccorHotel

Front Office Manager

Durham, NC · On-site

The Front Office Manager should be skilled at creating a culture of care, concern, and ... by hotel bank agreement policy. * Reviews all guest issues with staff, ensures appropriate ...

mjh

Front Office Supervisor

Boston, MA · On-site

To supervise the front office to strive towards total guest satisfaction. * Ensure that all ... Strictly follows bank-out procedures and cash handling procedures. * Ensures confidentiality of ...

mjh

Front Office Supervisor

Boston, MA

To supervise the front office to strive towards total guest satisfaction. * Ensure that all ... Strictly follows bank-out procedures and cash handling procedures. * Ensures confidentiality of ...

EVEN Hotel Austin

Front Office Manager

Austin, TX

$40K - $45K/yr

Front Office REPORTS TO: Director of Operations, Dual General Manager SUMMARY Respond in a ... Control cash transactions at the front desk and maintain complete responsibility for personal bank ...

OLS HOTELS

FRONT OFFICE MANAGER

Fresno, CA · On-site

$64K - $70K/yr

Reports to Front Office Manager * Perform special projects and other responsibilities as assigned ... bank. Accept and record vouchers, credit cards/travelers checks, and other forms of payment. Count ...

HHM Hotels

Front Office Director

Sacramento, CA

$70K - $74K/yr

Oversee the property accounting functions including but not limited to Accounts payable and receivables, house bank audits, petty cash as it relates to the front office. * Coordinate with corporate ...

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How much do bank front office jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for bank front office in the United States is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What does a receptionist do at a bank?

A bank receptionist greets visitors, answers phone calls, directs customers to appropriate departments, and manages appointment scheduling. They also handle basic administrative tasks and ensure a professional and welcoming environment for clients and staff.

What is the difference between Bank Front Office vs Bank Operations?

AspectBank Front OfficeBank Operations
Primary RoleClient interaction, sales, and relationship managementProcessing transactions, compliance, and back-end support
Required SkillsCommunication, sales, financial knowledgeAttention to detail, process management, compliance
Work EnvironmentCustomer-facing, dynamic, fast-pacedOffice-based, procedural, structured
CertificationsFinancial certifications (e.g., CFA, CFP) optionalRegulatory and compliance certifications often required

Bank Front Office roles focus on client interaction and sales, while Bank Operations handles transaction processing and back-end support. Both are essential in banking but serve different functions within the industry.

How much do bank front desk workers make?

Bank front office workers, such as tellers and customer service representatives, typically earn an average hourly wage of around $14 to $17, which translates to approximately $30,000 to $35,000 annually for full-time positions. Salaries can vary based on experience, location, and the size of the bank, and these roles often require basic financial knowledge and customer service skills.

What are Bank Front Office jobs?

Bank Front Office jobs refer to positions that involve direct interaction with clients and customers, typically focusing on sales, customer service, and relationship management. These roles often include tasks such as opening accounts, advising clients on financial products, handling transactions, and identifying sales opportunities. Front office staff are the face of the bank and play a crucial role in building and maintaining customer relationships while ensuring a high level of service. Examples of front office positions include bank tellers, personal bankers, and relationship managers.

What is the role of front office in a bank?

The front office in a bank refers to customer-facing roles such as tellers, customer service representatives, and relationship managers who handle client transactions, inquiries, and account services. They are responsible for providing a positive customer experience and often require strong communication and sales skills. These roles are typically the first point of contact for clients and play a key role in the bank's revenue generation and client retention.

What are front office jobs in banking?

Front office jobs in banking involve direct interaction with clients and generating revenue for the bank. Roles include relationship managers, client advisors, and sales staff who handle customer inquiries, open accounts, and promote banking products. These positions typically require strong communication skills and financial knowledge.

What are the key skills and qualifications needed to thrive as a Bank Front Office professional, and why are they important?

To thrive as a Bank Front Office professional, you need strong analytical abilities, financial acumen, and a relevant degree in finance, economics, or business. Familiarity with trading platforms, Bloomberg terminals, and risk management systems, along with certifications like CFA, is often required. Exceptional communication, client relationship management, and quick problem-solving skills set top performers apart in this role. These competencies are vital for making informed decisions, managing client portfolios effectively, and maintaining the bank’s competitive edge in fast-moving markets.

What are the typical daily responsibilities of a Bank Front Office employee, and how do they interact with other departments?

As a Bank Front Office employee, your daily responsibilities generally include greeting and assisting customers, handling cash transactions, opening and closing accounts, and providing information about bank products and services. You will often collaborate with colleagues in the Back Office for transaction processing and with the Sales or Advisory teams to refer clients for specialized services. Strong communication skills and attention to detail are essential, as you play a key role in delivering a positive customer experience and ensuring smooth operations within the branch.
More about Bank Front Office jobs
What states have the most Bank Front Office jobs? States with the most job openings for Bank Front Office jobs include:
What job categories do people searching Bank Front Office jobs look for? The top searched job categories for Bank Front Office jobs are:
Bank Front Office jobs near you
Infographic showing various Bank Front Office job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $36,816 per year, or $17.7 per hour.

Front Office Manager

AccorHotel

Durham, NC • On-site

Full-time

Posted 10 days ago

Job description

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: Director of Rooms

Supervises: Front Desk Agents, Bell/Valet, Night Audit

General Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks under various conditions. The Front Office Manager is multi-skilled and can hop into any position within their department at any time. The Front Office Manager should be skilled at creating a culture of care, concern, and accountability.

Specific Responsibilities

  • Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information and services.
  • Responds to inquiries regarding hotel information and guest concerns.
  • Supervises the daily operations of the Front Office personnel, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
  • Oversees all day-to-day operations of Front Desk and Bell/Valet staff, ensuring that all established front office and hotel policies are followed.
  • Acts as a resource for supervisors, agents, and valet with all Front Office procedures.
  • Tirelessly promotes 21c to staff and guests, a cheerleader for the team and the brand.
  • Facilitates guest arrival and departure during peak times to ensure a smooth transition into and out of the property.
  • Courteously answers inquiries and accepts reservations referred from agents, both in person and by telephone
  • Keeps abreast of all in-house and area functions to answer questions and concerns in person and on the telephone with timely and knowledgeable responses.
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Reviews all guest issues with staff, ensures appropriate departments are contacted for resolution, approves recovery, and provides follow-up with guests and log is completed.
  • Oversees all Concierge duties completed by staff, from transportation services to package amenities and arrangements.
  • Has complete knowledge of the hotel's emergency procedures.
  • Implements new procedures and policies.
  • Reviews any problems or concerns from the previous day's night audit and daily work. Addresses any issues with the entire staff or individual front desk associates, whichever is appropriate.
  • Monitors room inventory to achieve balance and pushes associates to sell out. Trains staff in this strategy.
  • Conducts one-on-one meetings with front desk associates at least quarterly.
  • Conducts necessary progressive disciplines according to policy
  • Coordinates with the Rooms Manager to conduct annual reviews promptly.
  • Back up for Rooms Manager during an absence.
Qualifications
  • Strong leadership skills.
  • Good eye for detail.
  • Excellent organizational skills.
  • Able to draw ideas from the supervised team, develop and put them into action
  • Thrives in a fast-paced environment where multi-tasking is normal.
  • Enjoys people and has experience dealing directly with the public with an acquired general knowledge of basic customer service skills.
  • Working knowledge of guest and hotel services, policies, or operations. Working knowledge is generally learned on the job.
  • Possesses a talent for developing positive connections with guests, resulting in fewer recovery instances and more effective problem resolution.
  • Tactful and empathetic in stressful and highly emotional situations.
  • Understand hotel front office procedures completely.
  • Understands standard cash handling procedures and operation of computerized cash register systems.
  • Excellent verbal and written communication skills, with the comprehension and literacy required to review and respond to correspondence, initiate reports, conduct training, etc.
  • Proficient with computer systems, Microsoft Office suite, Opera PMS, POS, etc.
  • Must pass a background check.

Education/ Formal Training

  • High School diploma or equivalent.

Experience

  • Minimum of 5 years of previous experience in Hospitality management.
Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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