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Front Office Manager Jobs (NOW HIRING)

F-L Management Inc

Front Office Manager

Honolulu, HI · On-site

$26 - $30/hr

Front Office Manager - Honolulu/Waikiki Beach Starting wage: $26/hr - $30/hr DOE About the Role: The Front Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the ...

Virgin Hotels

Front Office Manager

Las Vegas, NV · On-site

YOUR MISSION (The ) The Front Office Manager will be responsible for maintaining knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the property ...

Dental Office

Front Office Manager

Springfield, OR

$30 - $50/hr

Oakmont Family Dental is seeking an experienced, motivated Front Office Manager to lead our front office team and help create an exceptional patient experience. We are a growing practice with a ...

Hilton

A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

Haiyi Hotels

Front Office Manager

San Francisco, CA · On-site

Haiyi Hotels is looking for an experienced, entrepreneurial, and talented Front Office Manager to join our great team at our Soma Hotels . Haiyi Hotels Management is a new boutique hotelier based in ...

Beta Academy

Front Office Manager

Houston, TX · On-site

Front Office Manager Beta is a Title I Schoolwide campus. I understand that part or all of this job could be funded with federal funds. Mission The mission of the Front Office Manager is to lead and ...

The Margot Hotel

Front Office Manager

San Diego, CA · On-site

$77K - $82K/yr

Front Office Manager Margot Hotel Outset Collection by Hilton Position Summary The Front Office Manager is responsible for overseeing the daily operations of the Front Office department while ...

New

White Diamond Dental

Front Office Manager

Monument, CO · On-site

$20 - $30/hr

Front Office Manager - Dental & Med Spa Pay: Based on relevant experience $20-30.00 per hour We're searching for a Front Office Manager who's excited to play a key role in helping our growing dental ...

Hilton

A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

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How much do front office manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for front office manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
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Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 62% Full Time, 30% Part Time, 1% Temporary, and 6% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Front Office Manager

F-L Management Inc

Honolulu, HI • On-site

$26 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Front Office Manager - Honolulu/Waikiki Beach

Starting wage: $26/hr - $30/hr DOE


About the Role:

The Front Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the front desk and guest services within a hospitality environment. We are located in bustling Honolulu, just two blocks away from iconic Waikiki Beach. This position is responsible for leading and supervising the front office team to deliver exceptional customer service, manage guest relations, and maintain operational standards. The Front Office Manager oversees daily administrative tasks, coordinates with other departments, and handles guest inquiries and concerns promptly and professionally. Success in this role results in enhanced guest satisfaction, optimized front office workflows, and a positive representation of the organization’s brand. Ultimately, the Front Office Manager contributes significantly to the overall guest experience and operational excellence.

We're proud to offer our team a robust benefits package, including health insurance (with vision/dental coverage available), disability/life insurance, a 401k plan, paid sick and vacation time, paid holidays, two floating holidays per year, and discounts on stays at our managed hotels across the country. We are an equal opportunity employer.


Minimum Qualifications:

  • High school diploma or equivalent
  • At least 2 years in a supervisory or managerial roles
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications:

  • Bachelor’s degree in hospitality management, business administration, or a related discipline.
  • Experience in a high-volume hotel or corporate front office environment.
  • Proficiency with front office management software and reservation systems.
  • Certification in hospitality management or customer service excellence.
  • Multilingual abilities to assist a diverse guest population.
  • Demonstrated leadership training or management development courses.

Responsibilities:

  • Supervise and coordinate front office staff activities to ensure efficient and courteous service delivery.
  • Manage guest check-in and check-out processes, ensuring accuracy and timeliness.
  • Handle guest complaints and resolve issues promptly to maintain high satisfaction levels.
  • Train, mentor, and evaluate front office team members to promote professional development and performance.
  • Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.
  • Maintain accurate records of reservations, billing, and guest information in compliance with company policies.
  • Develop and implement front office procedures and standards to improve operational efficiency.
  • Prepare reports on occupancy, revenue, and guest feedback for senior management review.
  • You will report and work closely with the Property/General Manager