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Front Office Manager Jobs (NOW HIRING)

White Diamond Dental

Front Office Manager

Monument, CO · On-site

$20 - $30/hr

Front Office Manager - Dental & Med Spa Pay: Based on relevant experience $20-30.00 per hour We're searching for a Front Office Manager who's excited to play a key role in helping our growing dental ...

Hyatt Regency Wichita

Front Office Manager

Wichita, KS · On-site

$50K - $60K/yr

Position Objectives The Front Office Manager is responsible for all of the Front Office functions and staff. Areas of responsibility include Bell Staff, Guest Services, Front Desk Agents and Night ...

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How much do front office manager jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for front office manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What is the highest paid office manager?

The highest paid office managers typically work in large corporations or executive environments, with salaries reaching over $100,000 annually. Factors influencing pay include experience, industry, location, and additional responsibilities such as overseeing multiple departments or managing large teams.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the establishment. In larger hotels or resorts, salaries can be higher, and additional benefits may be included.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

Which two skills must a front office manager possess?

A front office manager must possess strong communication skills to interact effectively with guests and staff, and excellent organizational skills to manage reservations, schedules, and administrative tasks efficiently. These skills are essential for maintaining smooth front desk operations and ensuring guest satisfaction.

What does a front office manager do?

A front office manager oversees the reception area of a hotel or organization, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They also coordinate reservations, manage administrative tasks, and ensure smooth daily operations, often using property management systems. Strong leadership, communication skills, and experience in hospitality or customer service are essential for this role.
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Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.
Front Office Manager

Front Office Manager

The Hollywood Roosevelt Hotel

Los Angeles, CA • On-site

$85K - $90K/yr

Full-time

Posted 20 days ago

Job description

The Hollywood Roosevelt - Front Office Manager

The Hollywood Roosevelt is an iconic hotel located on the Hollywood Walk of Fame, dating back to the Golden Era of Hollywood. Built in 1927, the hotel has hosted legendary stars such as Marilyn Monroe, Charlie Chaplin, and Clark Gable. As a full-service lifestyle hotel, The Hollywood Roosevelt offers guests an authentic Hollywood experience that honors its rich history while delivering a modern interpretation of a classic original.

We are currently seeking a Front Office Manager to join our Hotel Leadership Team and oversee Front Office operations, including the Front Desk, Concierge, and Bell departments.

What You Will Do

The Front Office Manager is responsible for the overall management, direction, and performance of Front Office operations while maintaining the highest level of guest satisfaction. This role oversees departmental forecasting, budgeting, and P&L performance, with a strong focus on profitability, labor efficiency, and cost controls.

You will work closely with the Director of Revenue to forecast and analyze room rates, reservation pace, and weekly pickup, while participating in weekly revenue meetings. The role includes managing payroll, supplies, scheduling, reporting, and daily operational procedures to ensure smooth department performance.

The Front Office Manager will also lead daily departmental lineups, conduct walkthroughs, ensure accurate reporting, and maintain compliance with all financial, safety, and security policies. Guest engagement is a key focus, including responding to feedback, resolving concerns, and empowering associates to deliver exceptional service.

What We Are Looking For

We are looking for a leader who demonstrates strong financial acumen, sound judgment, and excellent verbal and written communication skills. The ideal candidate is highly organized, adaptable, and able to manage competing priorities in a fast-paced environment.

You should have the ability to build morale, foster teamwork, and support associates at all levels through training, recognition, coaching, and discipline when necessary. A strong understanding of operational policies, safety procedures, and confidentiality standards is essential, along with the ability to meet deadlines amid frequent changes and unexpected events.

Why The Hollywood Roosevelt

The Hollywood Roosevelt offers more than a job — it offers the opportunity to be part of a legendary property with deep roots in Hollywood history. Our team members contribute to a hotel that blends timeless glamour with modern hospitality, creating memorable experiences for guests from around the world.

If you’re passionate about leadership, guest service, and being part of an iconic destination, The Hollywood Roosevelt is the place to grow your career.

Apply Now and Join the Team!