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Front Office Manager Jobs (NOW HIRING)

Beta Academy

Front Office Manager

Houston, TX

Front Office Manager Beta is a Title I Schoolwide campus. I understand that part or all of this job could be funded with federal funds. Mission The mission of the Front Office Manager is to lead and ...

Beta Academy

Front Office Manager

Houston, TX · On-site

Front Office Manager Beta is a Title I Schoolwide campus. I understand that part or all of this job could be funded with federal funds. Mission The mission of the Front Office Manager is to lead and ...

Haiyi Hotels

Front Office Manager

San Francisco, CA · On-site

Haiyi Hotels is looking for an experienced, entrepreneurial, and talented Front Office Manager to join our great team at our Soma Hotels . Haiyi Hotels Management is a new boutique hotelier based in ...

Beta Academy

Front Office Manager

Houston, TX

Front Office Manager Beta is a Title I Schoolwide campus. I understand that part or all of this job could be funded with federal funds. Mission The mission of the Front Office Manager is to lead and ...

BW Plus Kelly Inn

Front Office Manager

Saint Cloud, MN · On-site

Join Our Team as a Front Office Manager! We are currently seeking a dynamic Front Office Manager to lead our team at BW Plus Kelly Inn in St. Cloud, MN. As the Front Office Manager, you will play a ...

Magnolia Houston

Front Office Manager

Houston, TX · On-site

Develop portals for front office staff to stay current with downtown events, services and facilities so as to better assist guests. * Reports management including analysis of data, communication of ...

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How much do front office manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for front office manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
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Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 62% Full Time, 30% Part Time, 1% Temporary, and 6% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Front Office Manager

ZHEJIANG BLOSSOM TOURISM GROUP HOUS

Houston, TX

Full-time

Posted 15 days ago

Job description

We are a Hilton four-star hotel seeking an experienced and service-oriented Front Office Manager to lead front desk operations and deliver exceptional guest experiences in accordance with Hilton brand standards.
Key Responsibilities

  • Manage daily Front Office operations, including Front Desk and Guest Services
  • Ensure consistent delivery of Hilton brand standards and service excellence
  • Lead, train, coach, and motivate the Front Office team
  • Oversee scheduling, payroll review, and labor cost control
  • Handle guest concerns, service recovery, and VIP arrivals
  • Collaborate closely with Housekeeping, Sales, and Revenue teams
  • Monitor guest satisfaction scores and implement service improvements
Qualifications

  • 2+ years of Front Office management experience in a full-service or four-star hotel
  • Hilton brand or system experience preferred
  • Strong leadership, communication, and problem-solving skills
  • Excellent customer service mindset and attention to detail
  • Ability to work flexible schedules, including weekends and holidays