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Front Office Manager Jobs in Alaska (NOW HIRING)

Hilton Anchorage

Front Office Manager

Anchorage, AK · On-site

The Front Office Manager oversees Front Desk, Guest Services, PBX, Bell Services, and Rooms Coordination, ensuring efficient operations, guest satisfaction, and compliance with Hilton brand standards.

PEG

Front Office Manager

Anchorage, AK · On-site

The Front Office Manager will oversee the daily tasks of the front desk. They will be responsible for training all front office associates (front desk, night audit, valet, etc.) on hotel policy and ...

PEG Companies

Front Office Manager

Anchorage, AK · On-site

The Front Office Manager will oversee the daily tasks of the front desk. They will be responsible for training all front office associates (front desk, night audit, valet, etc.) on hotel policy and ...

NISMA THERAPY SERVICES LLC

Office Manager

Fairbanks, AK · On-site

$70K - $75K/yr

You'll run the front office, own the schedule, supervise our two-person front-desk team, manage our building, and be the operational backbone that lets our clinicians focus on patient care. This is a ...

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Front Office Manager information

See Alaska salary details

$12

$25

$40

How much do front office manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for front office manager in Alaska is $25.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.76 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Alaska?

The most popular types of Front Office jobs in Alaska are:

What are popular job titles related to Front Office Manager jobs in Alaska?

For Front Office Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Front Office Manager jobs in Alaska look for?

The top searched job categories for Front Office Manager jobs in Alaska are:

What cities in Alaska are hiring for Front Office Manager jobs?

Cities in Alaska with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Alaska as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,176 per year, or $25.6 per hour.

Front Office Manager

Hilton Anchorage

Anchorage, AK • On-site

Full-time

Posted 20 days ago

Job description

Hilton Anchorage is seeking an experienced and service-oriented Front Office Manager to lead the daily operations of our Front Office. The ideal candidate is a strong leader who thrives in a fast-paced, high-volume environment and is passionate about delivering exceptional guest experiences while developing a high-performing team.

The Front Office Manager oversees Front Desk, Guest Services, PBX, Bell Services, and Rooms Coordination, ensuring efficient operations, guest satisfaction, and compliance with Hilton brand standards.

Responsibilities:
  • Lead the daily operations of the Front Office, including Front Desk, Bell Services, PBX, and Guest Services.
  • Ensure exceptional guest service throughout the arrival, stay, and departure experience.
  • Recruit, train, coach, and develop Front Office team members.
  • Create schedules and manage labor to meet operational and financial goals.
  • Resolve guest concerns and service recovery situations professionally and promptly.
  • Monitor room inventory, occupancy, room assignments, and daily arrivals/departures.
  • Coordinate closely with Housekeeping, Engineering, Sales, Security, and Food & Beverage to ensure seamless hotel operations.
  • Manage VIP arrivals, airline crew accommodations, group arrivals, and special requests.
  • Ensure compliance with Hilton brand standards, safety procedures, and company policies.
  • Monitor departmental performance through guest satisfaction scores, service metrics, productivity, and quality assurance standards.
  • Conduct daily pre-shift meetings and communicate operational priorities.
  • Review reports including occupancy forecasts, revenue reports, arrivals, departures, and guest feedback.
  • Support revenue optimization through room inventory management and upselling initiatives.
  • Assist with budgeting, payroll, forecasting, and departmental expense control.
  • Maintain a safe, positive, and professional work environment.

Qualifications:
  • Minimum 3–5 years of hotel Front Office experience.
  • Previous supervisory or management experience preferred.
  • Experience with Hilton systems (OnQ, PEP, or equivalent PMS) preferred.
  • Strong leadership, coaching, and team development skills.
  • Excellent guest service and conflict resolution abilities.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced, high-volume environment.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite.
  • Flexible schedule, including evenings, weekends, and holidays.