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Front Office Manager Jobs in Kentucky (NOW HIRING)

Dimensionhospitality

$65 - $95/hr

The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive ...

Redhorse Corp.

$140 - $170/hr

About the Role Redhorse is seeking a dedicated Front Office Manager to support the Chief Digital and Artificial Intelligence Office (CDAO) executive operations, staff coordination, and organizational ...

Riggs D.C

$65 - $75/hr

Front Office Manager Essential Functions** • Ensure warm and genuine arrival and departure experience for all guests. • Operate the Front Office properly, efficiently and with profitability and ...

Pacific Hospitality Group

$55 - $75/hr

The Assistant Front Office Manager serves as an operational leader for the Front Desk team, providing real-time coaching, resolving guest concerns, supporting service recovery, and ensuring effective ...

Plazahotelelpaso

$60 - $80/hr

Assistant Front Office Manager Department: Front Office Reports to: Director of Front Office FLSA Designation: OEM JOB SUMMARY To assure a courteous and professional service to all hotel guests in ...

M&R Hotel Management

$90 - $130/hr

FRONT OFFICE MANAGER Temporary, Full-Time -- Maternity Leave Coverage (with potential to transition to a permanent position) SUMMARY: The Front Office Manager is the department head for the Front ...

New

1 Hotels Group

$75 - $80/hr

Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways. It's a role in which you'll be constantly interacting with ...

New

Accor Hotels

$58 - $71/hr

Assistant Front Office Manager WHAT YOU WILL BE DOING: You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the ...

Arlo Hotels

$60 - $65/hr

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your ...

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How much do front office manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front office manager in Kentucky is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.99 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Kentucky?

The most popular types of Front Office jobs in Kentucky are:

What are popular job titles related to Front Office Manager jobs in Kentucky?

For Front Office Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Front Office Manager jobs in Kentucky look for?

The top searched job categories for Front Office Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Front Office Manager jobs?

Cities in Kentucky with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $42,885 per year, or $20.6 per hour.

Front Office Manager

Candlewood Suites - Louisville Fair/Expo

Louisville, KY • On-site

Full-time

Posted 15 days ago

Job description

As a Front Office Manager at Candlewood Suites - Louisville Fair/Expo, you will oversee the daily operations of the front desk and guest services to ensure a smooth and efficient experience for all guests. You will lead and motivate the front office team, manage reservations and guest inquiries, and maintain high standards of customer service. Your role is vital in creating a welcoming environment and ensuring the satisfaction of our guests throughout their stay.

Responsibilities
  • Supervise and train front office staff to deliver exceptional customer service.
  • Manage guest check-in and check-out processes efficiently.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Coordinate with housekeeping and maintenance teams to ensure rooms are ready and facilities are well-maintained.
  • Manage reservation systems and maintain accurate records of room availability and guest information.
  • Monitor daily operations to ensure compliance with company policies and procedures.
  • Prepare reports on front office activity, occupancy, and revenue trends.
Requirements
  • Previous experience in hotel front office management or a similar role.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Proficient in hotel management software and reservation systems.
  • Ability to handle stressful situations with professionalism and calmness.
  • Flexibility to work various shifts including weekends and holidays.
  • High school diploma or equivalent; additional hospitality-related education is a plus.
Benefits
  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • Employee discounts at Candlewood Suites and other affiliated hotels.
  • Supportive and collaborative work environment.
About the Company

Candlewood Suites - Louisville Fair/Expo is part of a trusted hotel brand known for providing extended stay travelers with comfort, convenience, and a home-like atmosphere. Located in Louisville, KY, our hotel offers well-appointed suites and amenities designed to meet the needs of business and leisure travelers alike. We pride ourselves on exceptional customer service and a commitment to guest satisfaction.

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