Front Office Manager Exempt Reports To: General Manager Position Overview: The Front Office Manager manages all aspects of the department including but not limited to operations, planning, budgeting ...
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Front Office Manager Exempt Reports To: General Manager Position Overview: The Front Office Manager manages all aspects of the department including but not limited to operations, planning, budgeting ...
Front Office Manager
Durham, NC · On-site
The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks ...
Front Office Manager
Durham, NC · On-site
The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks ...
The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks ...
Quick apply
The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks ...
The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks ...
The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks ...
General Manager Job purpose The role of the Front Office Supervisor is to assist the Front Office Manager in directing and coordinating the activities of the front desk, reservations, guest services ...
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General Manager Job purpose The role of the Front Office Supervisor is to assist the Front Office Manager in directing and coordinating the activities of the front desk, reservations, guest services ...
Monitor daily front office operations, including managing shift schedules, cash handling, ensuring ... accuracy in billing and room assignments. * Assist in answering phones in PBX * Assist in rooms ...
New
Monitor daily front office operations, including managing shift schedules, cash handling, ensuring ... accuracy in billing and room assignments. * Assist in answering phones in PBX * Assist in rooms ...
New
Front Office Coordinator
$15.25 - $19.75/hr
As a Front Office Coordinator working under the direct supervision of the Office Manager, you will: • Utilize a multi-line phone system to answer and route incoming calls efficiently. • Conduct ...
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Front Office Coordinator
$15.25 - $19.75/hr
As a Front Office Coordinator working under the direct supervision of the Office Manager, you will: • Utilize a multi-line phone system to answer and route incoming calls efficiently. • Conduct ...
Front Office Supervisor
Durham, NC · On-site
The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring ... Support management in implementing new processes and technology enhancements to improve front desk ...
Front Office Supervisor
Durham, NC · On-site
The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring ... Support management in implementing new processes and technology enhancements to improve front desk ...
You will report directly to the Front Office Manager. * Interfacing with the previous shift and managers to be updated on hotel activities. * Provide expedient check-in/check-out service. * Be ...
You will report directly to the Front Office Manager. * Interfacing with the previous shift and managers to be updated on hotel activities. * Provide expedient check-in/check-out service. * Be ...
You will report directly to the Front Office Manager. * Interfacing with the previous shift and managers to be updated on hotel activities. * Provide expedient check-in/check-out service. * Be ...
You will report directly to the Front Office Manager. * Interfacing with the previous shift and managers to be updated on hotel activities. * Provide expedient check-in/check-out service. * Be ...
Front Office Supervisor
Cary, NC · On-site
$19 - $21/hr
Front Office Manager Our Why We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome. Our Core Values INSPIRE WONDER Innovation and Creativity ...
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Front Office Supervisor
Cary, NC · On-site
$19 - $21/hr
Front Office Manager Our Why We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome. Our Core Values INSPIRE WONDER Innovation and Creativity ...
Front Office Supervisor
Cary, NC · On-site
$19 - $21/hr
Front Office Manager Our Why We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome. Our Core Values INSPIRE WONDER Innovation and Creativity ...
Quick apply
Front Office Supervisor
Cary, NC · On-site
$19 - $21/hr
Front Office Manager Our Why We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome. Our Core Values INSPIRE WONDER Innovation and Creativity ...
The Assistant Office Manager assists with front office operations, patient scheduling, revenue cycle activities, team coordination, and compliance while maintaining a positive, patient-centered ...
The Assistant Office Manager assists with front office operations, patient scheduling, revenue cycle activities, team coordination, and compliance while maintaining a positive, patient-centered ...
The Assistant Office Manager assists with front office operations, patient scheduling, revenue cycle activities, team coordination, and compliance while maintaining a positive, patient-centered ...
The Assistant Office Manager assists with front office operations, patient scheduling, revenue cycle activities, team coordination, and compliance while maintaining a positive, patient-centered ...
The Assistant Office Manager assists with front office operations, patient scheduling, revenue cycle activities, team coordination, and compliance while maintaining a positive, patient-centered ...
The Assistant Office Manager assists with front office operations, patient scheduling, revenue cycle activities, team coordination, and compliance while maintaining a positive, patient-centered ...
Front Office Assistant
$51K - $55K/yr
The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...
Front Office Assistant
$51K - $55K/yr
The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...
Front Office Assistant
Raleigh, NC · On-site
$51K - $55K/yr
The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...
Front Office Assistant
Raleigh, NC · On-site
$51K - $55K/yr
The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...
Front Office Assistant
Raleigh, NC · On-site
$51K - $55K/yr
The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...
Front Office Assistant
Raleigh, NC · On-site
$51K - $55K/yr
The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...
Office Manager
Cary, NC · On-site
$25 - $27.50/hr
... front-office coordination and administrative oversight. The person in this role will help keep ... • Manage contract records and keep files organized, current, and easily accessible. • ...
New
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Office Manager
Cary, NC · On-site
$25 - $27.50/hr
... front-office coordination and administrative oversight. The person in this role will help keep ... • Manage contract records and keep files organized, current, and easily accessible. • ...
New
Front Office Coordinator
Clayton, NC · On-site
$20/hr
The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...
Front Office Coordinator
Clayton, NC · On-site
$20/hr
The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...
Front Office Manager information
See Raleigh, NC salary details
$11.68 - $13.91
2% of jobs
$13.91 - $16.14
11% of jobs
$17.89 is the 25th percentile. Wages below this are outliers.
$16.14 - $18.37
16% of jobs
$18.37 - $20.60
18% of jobs
The median wage is $21.21 / hr.
$20.60 - $22.84
14% of jobs
$22.84 - $25.07
12% of jobs
$25.97 is the 75th percentile. Wages above this are outliers.
$25.07 - $27.30
8% of jobs
$27.30 - $29.53
6% of jobs
$29.53 - $31.76
5% of jobs
$31.76 - $33.99
5% of jobs
$33.99 - $36.22
3% of jobs
$11
$23
$36
How much do front office manager jobs pay per hour?
As of Jul 18, 2026, the average hourly pay for front office manager in Raleigh, NC is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.88 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?
To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.
What is the highest salary for an office manager?
The highest salaries for a front office manager can exceed $80,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as experience, certifications, and the size of the organization influence compensation levels.
Is front office a stressful job?
A front office manager role can be stressful due to the need to handle guest complaints, manage staff, and ensure smooth operations in a fast-paced environment. Strong organizational skills, problem-solving abilities, and the ability to work under pressure are important for success in this position.
What are the responsibilities of a Front Office Manager?
A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.
What is the difference between Front Office Manager vs Reception Supervisor?
| Aspect | Front Office Manager | Reception Supervisor |
|---|---|---|
| Credentials | Hospitality management experience, often a degree or certification | Customer service experience, sometimes hospitality-related training |
| Work Environment | Oversees entire front desk operations, manages staff | Supervises front desk staff, handles guest issues |
| Employer & Industry | Hotels, resorts, hospitality industry | Hotels, hospitality industry |
| Common Search/Comparison | Yes | Yes |
The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.
What Is a Front Office Manager?
As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.
How much is the salary of a front office manager?
The salary of a front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the establishment. In some regions, salaries can be higher, especially in luxury hotels or large organizations, and additional benefits may be included.
How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?
Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
What does a front office manager do?
A front office manager oversees the reception area of a hotel or organization, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They also coordinate reservations, manage administrative tasks, and ensure smooth daily operations, often using property management systems. Strong leadership, communication skills, and experience in hospitality or customer service are essential for this role.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Raleigh, NC? The most popular types of Front Office jobs in Raleigh, NC are:
What are popular job titles related to Front Office Manager jobs in Raleigh, NC? For Front Office Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Raleigh, NC look for? The top searched job categories for Front Office Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Office Manager jobs? Cities near Raleigh, NC with the most Front Office Manager job openings:
Job description
Position: Front Office Manager Exempt
Reports To: General Manager
Position Overview:
The Front Office Manager manages all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. The Front Office Manager provides leadership and support to all members of the Front Office, implements and enforces the Hay Adams Standards of Excellence in all areas supervised.
Essential Duties & Responsibilities
1. Manage and monitor activities of all employees in the Front Office department making sure they adhere the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
2. Maintain a professional and high quality service oriented environment at all times.
3. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
4. Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
5. Undertake full responsibility for Scheduling and Payroll of the department.
6. Undertake full responsibility for managing operating expenses and purchasing for the department
7. Set Front Office Budget, monitor Profit & Loss and cash handling throughout the year. Supervise Upsell program at the Front Office and work as part of the Yield Management team to try and maximize revenue for the hotel.
8. Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.
9. Coordinate daily activities with hotel management team on a daily basis.
10. Hold monthly department meetings keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promoting a strong team atmosphere and culture.
11. Be aware and able to enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Ensure staff is fully trained in emergency procedures. This position is a member of the hotel’s emergency response team.
Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: High School diploma, general education degree or international equivalent required. College degree preferred.
Experience: Previous Front Office experience in supervisory/management capacity in a luxury property required. Previous customer service and general computer experience required. Property Management Software experience preferred.
Supervisory Responsibilities: Responsible for supervision and training of all Front Office employees including but not limited to Assistant Front Office Managers, Management Trainees, Concierge, Bell and Door staff, Night Manager, Night Auditor and Lobby Ambassador.
Language Skills: Excellent knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to listen to, read and/or write instructions, memos, short correspondences and messages. Second language preferred.
**Any other job duty deemed necessary by the General Manager would also apply**
Embark on an exciting hotel career with Atma Hotel Group. Associates at Atma are provided a motivating work environment with generous wages and a wide range of employee benefits. From hotel management jobs to guest-facing jobs interacting with our customers, Atma offers a variety of opportunities for job growth and exciting careers in the hospitality industry.
Although the pandemic challenged Atma Hotels over the last year, putting people first remains our top priority. We invite you to learn more about the measures we’ve taken to prioritize the safety and wellbeing of our associates and customers.
We are always looking for qualified individuals to join our teams. If you are interested in working for Atma, please contact us and be sure to include the type(s) of positions that would fit your qualifications.