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Information Desk Associate Jobs in Raleigh, NC (NOW HIRING)

Associa

Front Desk Associate - 55+ Community

Clayton, NC · On-site

$12 - $15.25/hr

Job Summary The Front Desk Associate serves as the first point of contact for residents, guests ... information. * Monitor visitor and vendor access procedures. * Receive and distribute mail ...

Art of Problem Solving

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ... on relevant information to the appropriate staff member * Warmly welcome both current and ...

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Associate of Science in Information Technology / Computer Science or equivalent combination of ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Associate of Science in Information Technology / Computer Science or equivalent combination of ...

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Information Desk Associate information

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How much do information desk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for information desk associate in Raleigh, NC is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

What are the most commonly searched types of Information Desk jobs in Raleigh, NC?

The most popular types of Information Desk jobs in Raleigh, NC are:

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For Information Desk Associate jobs in Raleigh, NC, the most frequently searched job titles are:

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Cities near Raleigh, NC with the most Information Desk Associate job openings:

Information Desk Associate jobs near you

Front Desk Associate - 55+ Community

Associa

Clayton, NC • On-site

$12 - $15.25/hr

Part-time

Posted 17 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

109th of 258 rated facilities management

Job description

Come work at Associa! We are an industry leader in community association management and we are looking for a part-time Front desk Associate to join our team. If you are serious about your next move, Assoica is an excellent place to grow your career.
Job Summary
The Front Desk Associate serves as the first point of contact for residents, guests, vendors, and prospective residents within the community. This role provides exceptional customer service while creating a welcoming, professional, and resident-focused environment. The Front Desk Associate supports daily community operations by assisting residents with inquiries, coordinating communications, managing visitor access, and providing administrative support to the management team.
Essential Duties and Responsibilities
  • Welcome and assist residents, guests, vendors, and prospective residents.
  • Serve as a front desk contact for resident questions, concerns, and requests.
  • Answer, screen, and direct incoming telephone calls and emails.
  • Maintain resident records and community databases.
  • Assist residents with amenity reservations, event registrations, and community information.
  • Monitor visitor and vendor access procedures.
  • Receive and distribute mail, packages, and deliveries.
  • Support community events and activities.
  • Coordinate with management staff to address resident concerns.
  • Maintain front desk supplies and materials.
  • Perform document preparation, filing, scanning, and copying.
  • Maintain a clean and organized reception area.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities
  • Exceptional customer service and hospitality skills.
  • Strong interpersonal and communication skills.
  • Proficiency in Microsoft Office applications.
  • Strong organizational and time-management skills.
  • Attention to detail and accuracy.
  • Ability to handle sensitive situations professionally.
  • Ability to maintain confidentiality.
  • Professional appearance and demeanor.

Education and Experience
  • High School Diploma or GED required.
  • Minimum one year of customer service, reception, hospitality, or administrative experience preferred.
  • Experience in residential communities, property management, senior living, or hospitality preferred.

Working Conditions
  • Typical office and community environment.
  • Frequent interaction with residents, guests, vendors, and staff.
  • May require standing, walking, and occasional lifting up to 25 pounds.
  • Primarily weekend support or some evenings

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

Social media

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