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Hotel Front Receptionist Jobs in Raleigh, NC (NOW HIRING)

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC

$14/hr

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest ... hotel receptionist, or guest service specialist preferred * Possesses strong customer service ...

Kisco Senior Living

Concierge (FT)

Raleigh, NC · On-site

$18.75 - $19.25/hr

... front desk, receptionist or resident relations experience * High school diploma or GED preferred * Senior Living experience a plus * Hotel experience a plus What's in it for me? (Great Question!

Southern National Roofing

Appointment Setter

Durham, NC · On-site

$40K - $70K/yr

Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...

Southern National Roofing

Appointment Setter

Clayton, NC · On-site

$40K - $70K/yr

Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...

Southern National Roofing

Appointment Setter

Raleigh, NC · On-site

$40K - $70K/yr

Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...

Southern National Roofing

Appointment Setter

Durham, NC

$40K - $70K/yr

Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...

All JobsHotel Front Receptionist JobsHotel Front Receptionist Jobs in Raleigh, NC

Hotel Front Receptionist information

See Raleigh, NC salary details

$9

$16

$21

How much do hotel front receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for hotel front receptionist in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What is a hotel front receptionist?

Hotel front receptionists are the first point of contact for guests at a hotel. They handle check-ins and check-outs, answer questions, manage reservations, and provide information about the hotel and surrounding area. Their responsibilities also include handling payments, responding to guest requests, and ensuring a smooth and welcoming experience for all visitors. Strong communication, organization, and customer service skills are essential for this role.

What skills and qualifications are needed to be a hotel front receptionist?

To thrive as a Hotel Front Receptionist, you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is highly valuable. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help you stand out in this role. These skills are crucial for ensuring guest satisfaction, efficient operations, and maintaining the hotel's positive reputation.

What are common challenges faced by hotel front receptionists and how can they be managed?

Hotel front receptionists often encounter challenges such as handling multiple guest requests simultaneously, managing difficult or dissatisfied guests, and ensuring smooth communication between departments. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Building familiarity with the hotel's reservation and management systems also helps streamline daily tasks, while proactive problem-solving can turn guest complaints into positive experiences. Regular training and support from the team further equip receptionists to handle busy periods and unexpected situations confidently.

What is the difference between Hotel Front Receptionist vs Hotel Concierge?

AspectHotel Front ReceptionistHotel Concierge
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service experience; sometimes certifications in hospitality
Work EnvironmentFront desk, lobby area, administrative tasksLobby, guest services, personalized assistance
Employer & Industry UsageHotels, resorts, hospitality industryLuxury hotels, resorts, upscale establishments
Common Search & ComparisonGuest check-in/out, reservations, customer inquiriesRestaurant reservations, local recommendations, personalized services

The Hotel Front Receptionist primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative and customer service tasks. In contrast, the Hotel Concierge offers personalized guest services, including reservations and local recommendations. While both roles require excellent communication skills and hospitality experience, the Concierge often provides a more specialized, guest-focused service in upscale settings.

How much do they pay a hotel front receptionist?

The average hourly wage for a hotel front receptionist in the United States is around $12 to $15, with annual salaries typically ranging from $25,000 to $35,000. Pay can vary based on experience, location, and the size of the hotel, and some positions may include tips or shift differentials.

What are popular job titles related to Hotel Front Receptionist jobs in Raleigh, NC?

For Hotel Front Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Hotel Front Receptionist jobs in Raleigh, NC look for?

The top searched job categories for Hotel Front Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Hotel Front Receptionist jobs?

Cities near Raleigh, NC with the most Hotel Front Receptionist job openings:

Hotel Front Receptionist jobs near you
Infographic showing various Hotel Front Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,796 per year, or $16.2 per hour.

Hotel Front Desk Clerk

Shri Hotels

Smithfield, NC

$14/hr

Full-time

Re-posted 14 days ago

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:

$12 - $14 hourly


Responsibilities:
  • Mitigate customer complaints as needed
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Qualifications:
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina.

Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.