We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest ... hotel receptionist, or guest service specialist preferred * Possesses strong customer service ...
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We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest ... hotel receptionist, or guest service specialist preferred * Possesses strong customer service ...
Appointment Setter
Raleigh, NC · On-site
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
Raleigh, NC · On-site
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
Clayton, NC · On-site
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
Clayton, NC · On-site
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
Durham, NC · On-site
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
Durham, NC · On-site
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
Raleigh, NC · On-site
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
Raleigh, NC · On-site
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Appointment Setter
$40K - $70K/yr
Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator * Hospitality or hotel staff These backgrounds translate well ...
Hotel Front Receptionist information
See Raleigh, NC salary details
$9.81 - $10.88
1% of jobs
$10.88 - $11.94
3% of jobs
$11.94 - $13
6% of jobs
$13 - $14.06
14% of jobs
$14.13 is the 25th percentile. Wages below this are outliers.
$14.06 - $15.13
16% of jobs
The median wage is $15.72 / hr.
$15.13 - $16.19
19% of jobs
$16.19 - $17.25
13% of jobs
$17.60 is the 75th percentile. Wages above this are outliers.
$17.25 - $18.31
13% of jobs
$18.31 - $19.37
9% of jobs
$19.37 - $20.44
4% of jobs
$20.44 - $21.50
3% of jobs
$9
$16
$21
How much do hotel front receptionist jobs pay per hour?
As of Aug 3, 2026, the average hourly pay for hotel front receptionist in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Hotel Front Receptionist, and why are they important?
To thrive as a Hotel Front Receptionist, you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is highly valuable. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help you stand out in this role. These skills are crucial for ensuring guest satisfaction, efficient operations, and maintaining the hotel's positive reputation.
What is the difference between Hotel Front Receptionist vs Hotel Concierge?
| Aspect | Hotel Front Receptionist | Hotel Concierge |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma; customer service experience; sometimes certifications in hospitality |
| Work Environment | Front desk, lobby area, administrative tasks | Lobby, guest services, personalized assistance |
| Employer & Industry Usage | Hotels, resorts, hospitality industry | Luxury hotels, resorts, upscale establishments |
| Common Search & Comparison | Guest check-in/out, reservations, customer inquiries | Restaurant reservations, local recommendations, personalized services |
The Hotel Front Receptionist primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative and customer service tasks. In contrast, the Hotel Concierge offers personalized guest services, including reservations and local recommendations. While both roles require excellent communication skills and hospitality experience, the Concierge often provides a more specialized, guest-focused service in upscale settings.
What are some common challenges faced by hotel front receptionists and how can they be managed effectively?
Hotel front receptionists often encounter challenges such as handling multiple guest requests simultaneously, managing difficult or dissatisfied guests, and ensuring smooth communication between departments. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Building familiarity with the hotel's reservation and management systems also helps streamline daily tasks, while proactive problem-solving can turn guest complaints into positive experiences. Regular training and support from the team further equip receptionists to handle busy periods and unexpected situations confidently.
What are hotel front receptionists?
Hotel front receptionists are the first point of contact for guests at a hotel. They handle check-ins and check-outs, answer questions, manage reservations, and provide information about the hotel and surrounding area. Their responsibilities also include handling payments, responding to guest requests, and ensuring a smooth and welcoming experience for all visitors. Strong communication, organization, and customer service skills are essential for this role.
What are popular job titles related to Hotel Front Receptionist jobs in Raleigh, NC? For Hotel Front Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hotel Front Receptionist jobs in Raleigh, NC look for? The top searched job categories for Hotel Front Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hotel Front Receptionist jobs? Cities near Raleigh, NC with the most Hotel Front Receptionist job openings:
$14/hr
Full-time
Re-posted 24 days ago
Job description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:
Responsibilities:
Qualifications:
About Company
$12 - $14 hourly
Responsibilities:
- Mitigate customer complaints as needed
- Connect with the housekeeping department to ensure guest accommodations are ready
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Bookkeeping: keep accurate records of all hotel guest account information
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Qualifications:
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Exhibits working knowledge of Microsoft Office and reservation management systems
- High school diploma, GED, or equivalent
- Has experience answering telephone calls and troubleshooting stressful situations
About Company
Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina.
Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.