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Hotel Receptionist Jobs in Raleigh, NC (NOW HIRING)

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC

$14/hr

... hotel receptionist, or guest service specialist preferred * Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills * Exhibits working ...

Foundry Commercial

Part-Time Receptionist

Apex, NC · On-site

$16/hr

Receptionist Spring Arbor of Apex $16.00/hr | Part-Time | 1st Shift | Every Other Weekend & Weekday Evenings Are you a warm, organized professional who loves being the friendly face people see first?

Foundry Commercial

Part-Time Receptionist

Apex, NC · On-site

$16/hr

Receptionist Spring Arbor of Apex $16.00/hr | Part-Time | 1st Shift | Every Other Weekend & Weekday Evenings Are you a warm, organized professional who loves being the friendly face people see first?

Shri Hotels

Hotel Housekeeper

Smithfield, NC · On-site

$14/hr

Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive * Maintain common spaces including the hotel lobby, corridors, and public restrooms * Make beds, strip ...

Ultimate LLC

Medical Receptionist

Carrboro, NC · On-site

$18 - $20/hr

Medical Receptionist | Carrboro, NC $18-$20/hr | Monday-Friday | 8:00 AM-5:00 PM Are you an experienced Medical Receptionist looking for a stable weekday schedule with a busy, patient-focused health ...

Foundry Commercial

Part-Time Receptionist

Cary, NC · On-site

$15 - $17/hr

Receptionist Spring Arbor of Cary $15-$17/hr, Depending on Experience | Same Day Pay Are you a warm, organized professional who loves being the friendly face people see first? Spring Arbor of Cary is ...

Andretti Indoor Karting & Games

Receptionist

Raleigh, NC · On-site

$14 - $18.25/hr

Games is seeking a Receptionist to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting amp; Games. We are a Team that ...

Andretti Indoor Karting & Games

Receptionist

Raleigh, NC · On-site

$15.25 - $20.25/hr

Andretti Indoor Karting & Games is seeking a Receptionist to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting & Games. We ...

Andretti Indoor Karting & Games

Receptionist

Raleigh, NC · On-site

$15.25 - $20.25/hr

Andretti Indoor Karting & Games is seeking a Receptionist to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting & Games. We ...

American Veterinary Group

Veterinary Receptionist

Raleigh, NC · On-site

$14.50 - $17.50/hr

Veterinary Receptionist Department: General Practice Hospitals Employment Type: Full Time Location: Raleigh Community Animal Hospital Reporting To: Practice Manager Description Our hospital is ...

Goshen Medical Center

Front Desk/Receptionist

Lillington, NC · On-site

$12.50 - $16.25/hr

Front Desk/Receptionist Cape Fear Front Desk/Receptionist Qualifications * Bilingual * Computer Skills Front Desk/Receptionist Immediate Supervisor Title: Site Leader QUALIFICATIONS: • High school ...

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All JobsHotel Receptionist JobsHotel Receptionist Jobs in Raleigh, NC

Hotel Receptionist information

See Raleigh, NC salary details

$10

$13

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How much do hotel receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for hotel receptionist in Raleigh, NC is $13.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $13.80 per hour, depending on experience, location, and employer.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

How much do hotel receptionists pay?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may receive benefits such as tips or employee discounts.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent. Strong communication, customer service skills, and basic computer proficiency are important, and some employers may prefer previous experience in hospitality or related fields. Certifications in first aid or hospitality management can be advantageous but are not always required.
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The most popular types of Hotel Receptionist jobs in Raleigh, NC are:

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For Hotel Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Hotel Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Hotel Receptionist jobs?

Cities near Raleigh, NC with the most Hotel Receptionist job openings:

Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $27,462 per year, or $13.2 per hour.

Hotel Front Desk Clerk

Smithfield, NC

Shri Hotels
See more jobs at Shri Hotelsexternal

$14/hr

Full-time

Re-posted 10 hours ago

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:

$12 - $14 hourly


Responsibilities:
  • Mitigate customer complaints as needed
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Qualifications:
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina.

Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.