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Days Inn Jobs in Raleigh, NC (NOW HIRING)

Hilton Garden Inn Raleigh Cary

Housekeeper I

Cary, NC · On-site

$15 - $16/hr

Join Our Team as a Housekeeper at the Hilton Garden Inn Raleigh Cary At Parks Hospitality Group ... Your work will make a difference every day, ensuring our guests feel at home in a spotless ...

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Days Inn information

See Raleigh, NC salary details

$7

$14

$18

How much do days inn jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for days inn in Raleigh, NC is $14.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $15.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk staff at Days Inn, and how can they be successfully managed?

Front desk staff at Days Inn often encounter challenges such as handling guest complaints, managing high-occupancy periods, and coordinating with housekeeping to ensure timely room readiness. Successfully managing these situations requires strong communication skills, patience, and the ability to multitask. Building familiarity with the hotel’s reservation system and maintaining a friendly, solution-oriented attitude can help address guest concerns efficiently. Support from experienced team members and clear protocols also play a key role in overcoming daily challenges.

What are the key skills and qualifications needed to thrive as a Days Inn Hotel Front Desk Agent, and why are they important?

To thrive as a Days Inn Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is often required. Excellent communication, problem-solving abilities, and a friendly demeanor make someone stand out in this role. These skills ensure smooth guest check-ins, positive guest experiences, and efficient hotel operations.

What are 'Days Inn' employees responsible for?

Days Inn employees are responsible for providing excellent customer service to guests, including handling check-ins and check-outs, managing reservations, maintaining cleanliness in guest rooms and public areas, and addressing guest inquiries or concerns. Their duties can vary depending on their specific role, such as front desk, housekeeping, or maintenance. Overall, they help ensure a comfortable and pleasant stay for all guests at the hotel.

What is the difference between Days Inn vs Hotel Front Desk Clerk?

AspectDays InnHotel Front Desk Clerk
Required CredentialsHigh school diploma or equivalent; some positions may require hospitality trainingHigh school diploma; customer service skills; hospitality training optional
Work EnvironmentHotel chain, hospitality industry, front desk areaHotel lobby, front desk, customer service setting
Employer & Industry UsageMajor hotel chain, hospitality sectorHotels, resorts, hospitality businesses
Common Search & ComparisonYesYes

The Days Inn is a hotel chain that employs Front Desk Clerks to manage guest check-ins, reservations, and inquiries. A Hotel Front Desk Clerk is a role within hotels like Days Inn, focusing on customer service and administrative tasks. While Days Inn refers to the company, the Front Desk Clerk is the job position common across many hotel brands. Both roles require similar credentials and work environments, making them closely related in the hospitality industry.

What are popular job titles related to Days Inn jobs in Raleigh, NC? For Days Inn jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Days Inn jobs in Raleigh, NC look for? The top searched job categories for Days Inn jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Days Inn jobs? Cities near Raleigh, NC with the most Days Inn job openings:
Days Inn jobs near you
Infographic showing various Days Inn job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 22% Part Time, 1% Temporary, and 8% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $30,723 per year, or $14.8 per hour.

Part-Time Night Auditor (Hampton Inn and Suites Raleigh/Crabtree)

WINWOOD HOSPITALITY GROUP

Raleigh, NC

$14.50 - $18.50/hr

Part-time

Posted 20 days ago

Job description

Position Summary:

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

 

The critical function of any hotel is to provide a reliable, comfortable, accurate, trouble-free experience in sleeping accommodations.  The NIGHT AUDITOR must understand how the standards of our hotel, HAMPTON Inn & Suites and Hilton Worldwide, dictate the level of pre-planning, warm welcome and personal attention that must be delivered to each of our guests.  The NIGHT AUDITOR must know how to fully utilize the PEP system, HHonors database, Guest Dossier, Group Resumé, Logbook information and pre-shift hand-off to ensure that high levels of guest satisfaction (SALT) and product quality standards (QA) are met. The NIGHT AUDITOR will need to respond to any guest issues or requests all the way to the final resolution of the issue, using all avenues of communication.  The NIGHT AUDITOR will build guest loyalty for the hotel and Hampton Inn & Suites brand by demonstrating professional behavior, competent service skills, sincere hospitality, and the Hilton Mission Statement.  

The Night Auditor will assist department managers in all areas of the hotel, in accordance with brand standards, to achieve a friendly, welcoming atmosphere of superior guest service; demonstrate exemplary performance, punctuality, and teamwork.

ESSENTIAL JOB FUNCTIONS: 

  1. Complete and stay current on all Hampton Inn & Suites and Hilton Worldwide mandated training and certifications
  2. Accurately make reservations for guests staying with hotel.
  3. Protect the security and privacy of guests and clients at all times (key control, checking ID when appropriate, phone transfer procedures, etc.) Follow proper credit card procedures.
  4. Check guests into the hotel following the proper steps of check-in, ensuring that accurate guest information is recorded; verify a valid form of payment at check-in. 
  5. Check guests out of the hotel, following proper steps and providing a fond farewell.  
  6. Communicate with bell/driver staff to ensure the timely pick up and drop off of guests. 
  7. Accurately record information for wakeup calls to guest rooms on log sheet; accurately input information into PBX phone console for wakeup calls.
  8. Assist guests with billing inquiries.
  9. Assist and direct guests to meeting rooms.  Stay informed and up to date on current meetings in house as well as upcoming meetings and functions. 
  10. Is knowledgeable of the surrounding area attractions and shopping/restaurant options.
  11. Assist guests with questions regarding the location of the different hotel amenities and hours of operation such as swimming pool, fitness center, business center and the like.
  12. In accordance with operational standards, assist management with the day-to-day arrivals – HHonors assignments and amenities in a manner that exceeds guest expectations and hotel & brand standards.
  13. Exceed guest expectations by personal example for other Guest Services staff, as measured by direct guest feedback, SALT, TripAdvisor and other on-line review sites
  14. Contribute to a team culture that fosters continuous improvement, mutual cooperation, loyalty & stability, superior service to guests and team alike.  
  15. Ensure that brand standards of operations, safety, and services are maintained at all times.  Understand and execute strategies to achieve hotel goals and benchmarks for occupancy, rate, revenue and cost objectives. 
  1. Ensure that all processes at the Front Desk are executed correctly so that revenues are protected, checks & balances in place.  Regularly follows financial control procedures for cash, vouchers, inventories, and receivables. 
  2. Assist with group information entry as requested by Sales Team; post billing for banquet events as needed.
  3. Coordinate effectively with Housekeeping to fulfill all guest requests in a timely manner, follow-up to ensure completion, offer alternatives where we are unable to meet exact requests.
  4. Coordinate with Engineering Teams for responsiveness to guest needs and to maintain all aspects of the hotel in a “like new” condition.
ADDITIONAL RESPONSIBILITIES

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency, and attention to detail – all team members are evaluated against this standard.  Be aware of, act on and/or report any issue that affects the safety of guest or team member.

A hotel operates 365 days a year, 24 hours a day.  During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

Knows why competitors are successful in our market and directly markets/sells against him or her.  Understand the parameters within which to make rate decisions based on occupancy levels, and when to consult with senior team members.

EDUCATION AND EXPERIENCE
  1. High School diploma or general education degree (GED) is desired, but not essential.
  2. Previous related experience - hospitality, front desk service - strongly preferred.
  3. Comfort in a computerized environment is essential.
KNOWLEDGE, SKILLS, ABILITIES
  1. Work well and communicate effectively with other team members and departments
  2. Read and write in English, perform mathematical computations such as adding, multiplying, calculating room rates, taxes, percentages.
  3. Effectively communicate with hotel guests and clients, utilizing courtesy, tact and diplomacy.
  4. Excellent verbal and telephone skills
  5. Ability to remain calm and organized in times of multiple demands
  6. Follow directions accurately and efficiently.
PHYSICAL/MENTAL DEMANDS
  1. While performing the duties of this job, the employee may be required to stand, walk, carry, talk, listen and coordinate with other team members. The employee may be required to be on his / her feet for large portion of the day / shift. Duties require that the employee work with a computer, monitor and telephone; use hands to manipulate tools or controls; be able to lift and / or move objects including packages and shipments; must be able to lift approximately 20 pounds overhead.
  2. Must be able to sustain focus and attentiveness for extended periods of time.
  3. Must be able to plan several steps ahead, always being ready to move on to the next task within each shift; keep written notes so that we do not lose any request or essential information.

Physical and Mental Demands and the Environmental Factors

Occasional (1 - 33% of the time)

Frequent (34 - 66% of the time)

Constant (67 - 100% of the time)

_F__ Requires bending or twisting

_O__ Requires walking and running

_O__ Requires kneeling, crouching, stooping or crawling

_F__ Requires repetitive movement

_C__ Requires standing

_C__ Requires using hands to handle, control, or feel objects, tools or controls

_O__ Requires working outside in all types of weather conditions _O__ Subject to cuts, burns, and bruises

WORKING CONDITIONS
  1. Front Desk, Guest facing, public area environment
  1. Flexible schedules can vary from week to week; must be available to work on weekends and holidays.

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