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Desk Assistant Jobs in Raleigh, NC (NOW HIRING)

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$14.75 - $19/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham ... Support office supply inventory and ordering * Assist with general office organization and upkeep H ...

Strata Solar LLC

Front Desk Coordinator

Durham, NC

$15.75 - $20.25/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham ... Support office supply inventory and ordering * Assist with general office organization and upkeep H ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$15.75 - $20.25/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham ... Support office supply inventory and ordering * Assist with general office organization and upkeep H ...

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

This is software based help desk role. Each position will act as a member of the Operations and ... May assist with the setup of staging or test environments. Qualifications ****local candidate ...

Stratton Amenities

Front Desk Agent (Overnight)

Raleigh, NC · On-site

$13.75 - $17.50/hr

Front Desk Concierge (Overnight) Position Overview Stratton Amenities is seeking a dependable and ... Answer and route phone calls, assist residents with overnight requests * Manage packages ...

NovaLink Solutions

Service Desk / Help desk

Raleigh, NC · On-site

The Service Desk uses technical expertise in the Service Delivery of an Information Technology ... assist others with resolutions. Supports end user password resets. Instructs users via phone and/or ...

Associa

Front Desk Associate - 55+ Community

Clayton, NC · On-site

$12 - $15.25/hr

Welcome and assist residents, guests, vendors, and prospective residents. * Serve as a front desk contact for resident questions, concerns, and requests. * Answer, screen, and direct incoming ...

TUMI Hospitality

Front Desk Clerk

Raleigh, NC · On-site

$13.50 - $16.75/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Follow all company policies, procedures, and guest service standards. * Assist with additional ...

Associa

Front Desk Associate - 55+ Community

Clayton, NC · On-site

$12 - $15.25/hr

Welcome and assist residents, guests, vendors, and prospective residents. * Serve as a front desk contact for resident questions, concerns, and requests. * Answer, screen, and direct incoming ...

Dillon Supply Company Inc.

Service Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

Service Desk Analyst (Hybrid - Raleigh, NC) Location: Raleigh, NC Travel: Up to 5-10% regional ... Create, deploy, manage approved software packages. * Assist with inventory tracking, device ...

Dillon Supply Company

Service Desk Analyst

Raleigh, NC

$18.25 - $25/hr

Create, deploy, manage approved software packages. * Assist with inventory tracking, device ... Help Desk, Technical Support, or customer-facing IT support role. * Strong customer service ...

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All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Raleigh, NC

Desk Assistant information

See Raleigh, NC salary details

$10

$20

$32

How much do desk assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for desk assistant in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Raleigh, NC?

The most popular types of Desk jobs in Raleigh, NC are:

What are popular job titles related to Desk Assistant jobs in Raleigh, NC?

For Desk Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Raleigh, NC look for?

The top searched job categories for Desk Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Desk Assistant jobs?

Cities near Raleigh, NC with the most Desk Assistant job openings:

Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 70% Full Time, 17% Part Time, 9% Temporary, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,330 per year, or $18.4 per hour.

Desk Assistant - Granville Towers

Chapel Hill, NC • On-site

American Campus Communities
Real Estate • 1 - 5K employees

6.0

Company rating: 6.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

189th of 256 rated facilities management

Recommended by students

Recommended by parents

Respectful managers

Learn more about American Campus Communitiesexternal

Part-time

Re-posted 17 days ago

Job description

Desk Assistant - Granville Towers
Application Deadline: 27 August 2026
Department: Property Admin
Employment Type: Part Time
Location: Granville Towers - Chapel Hill, NC
Reporting To: Resident Experience Manager
Description
The Desk Assistant is a representative of the staff, serving an important role in developing a sense of community. The desk assistant is responsible for three areas of accountability. These areas are the keys to the orderly operation of the front desk.
Essential Duties and Responsibilities (other duties may be assigned):
MAINTAIN COMMUNITY STANDARDS AND SAFETY
  • Assist in identifying and reporting maintenance and safety problems.
  • Assist in managing fire and other emergency situations, always notifying professional staff first if time permits.
  • Know the location of the nearest fire extinguisher, and be familiar with the operation of the fire alarm panel and of fire safety equipment.
  • Assist in security checks of the property while on duty.
  • Know emergency telephone numbers.
  • Assist in the supervision of student conduct and noise levels throughout the Community (i.e. periodic checks of front fire lane and other areas as assigned), and the notification of the On-Call PA's for other issues.
  • Assist in the communication and interpretation of policies and regulations.
  • Assist in maintaining established quiet hours.

ASSIST STUDENTS: PROVIDE CUSTOMER SERVICE
  • Assist in the welcoming and orientation of new residents (i.e. helping in the location of rooms and available facilities, etc.)
  • Assist in providing information on campus services and agencies.
  • Ensure that proper procedures are adhered to in the issuance and return of equipment.
  • Assists guests in contacting the resident they are visiting and ensuring their compliance with procedures regarding visitors.

PERFORM ADMINISTRATIVE TASKS
  • Assist the professional staff during check-in and check-out.
  • Maintain all administrative logs as designated by the professional staff.
  • Perform other tasks as assigned by the management staff.
  • Maintain punctuality to assigned shifts.

American Campus Communities Culture Commitments
  • Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
  • The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
  • Serve as an American Campus representative and liaison in all interactions.
  • Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills, Knowledge and Expertise
  • A High School diploma or equivalent and related experience.
  • Customer service experience.

What American Campus Communities employees say

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