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Remote Desk Jobs in Raleigh, NC (NOW HIRING)

Help Desk Technician

Raleigh, NC · Remote

$20 - $30/hr

Overview Remote in Raleigh Area | First Week Onsite Training The Service Desk team serves as the front-line support organization for a large public-sector environment. The team is responsible for ...

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

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Remote (Work From Home) Job Type: Full-Time, Seasonal Contract Duration: Approximately 5 Months ... Workspace with appropriate desk and chair. * Ability to work without frequent interruptions.

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Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

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Remote Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do remote desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the most commonly searched types of Desk jobs in Raleigh, NC?

The most popular types of Desk jobs in Raleigh, NC are:

What are popular job titles related to Remote Desk jobs in Raleigh, NC?

For Remote Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Desk jobs in Raleigh, NC look for?

The top searched job categories for Remote Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Desk jobs?

Cities near Raleigh, NC with the most Remote Desk job openings:

Infographic showing various Remote Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

1-20- Service Desk Specialist

Focused HR Solutions

Raleigh, NC • Remote

Full-time

Re-posted 24 days ago


Job description

This job is remote. 
Our client has an opening for  a  Service Desk (739934)
This position is up to  6 months, with the option of an extension, and the client is in Raleigh, NC

Please send rate and resume:
  • Experience providing excellent customer service skills using ITIL methodology Required 2 Years
  • Experience working in a call center environment and Service Desk role Required 2 Years
  • ServiceNow experience Desired  
  • HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired  
  • Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
  • Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years

By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

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About Focuses HR Solutions

Sourced by ZipRecruiter

Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US