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Remote Desk Jobs in Raleigh, NC (NOW HIRING)

Procom

Concur Support Desk Associate

Chapel Hill, NC · On-site +1

$17 - $23/hr

This position is a remote position with no onsite requirements at our client's Chapel Hill, North Carolina office. Concur Support Desk Associate - The Concur Support Desk Associate will serve as a ...

TEKsystems

Help Desk Technician

Raleigh, NC · Remote

$20 - $30/hr

Overview Remote in Raleigh Area | First Week Onsite Training The Service Desk team serves as the front-line support organization for a large public-sector environment. The team is responsible for ...

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Raleigh, NC · Remote

$18/hr

Remote (Work From Home) Job Type: Full-Time, Seasonal Contract Duration: Approximately 5 Months ... Workspace with appropriate desk and chair. * Ability to work without frequent interruptions.

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

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All JobsDesk JobsRemote Desk JobsRemote Desk Jobs in Raleigh, NC

Remote Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do remote desk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the most commonly searched types of Desk jobs in Raleigh, NC?

The most popular types of Desk jobs in Raleigh, NC are:

What are popular job titles related to Remote Desk jobs in Raleigh, NC?

For Remote Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Desk jobs in Raleigh, NC look for?

The top searched job categories for Remote Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Desk jobs?

Cities near Raleigh, NC with the most Remote Desk job openings:

Remote Desk jobs near you
Infographic showing various Remote Desk job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Concur Support Desk Associate

Chapel Hill, NC • On-site, Remote

Procom
See more jobs at Procomexternal

$17 - $23/hr

Contractor

Posted 14 days ago

Job description

On behalf of our Higher Education client, Procom is searching for a Concur Support Desk Associate for a 2-year role. This position is a remote position with no onsite requirements at our client's Chapel Hill, North Carolina office.
Concur Support Desk Associate - Job Description:
The Concur Support Desk Associate will serve as a key member of the Concur Support Desk team, the central campus resource for questions and assistance regarding the Concur Request & Expense System. This role focuses on delivering exceptional customer service and expert travel expense reconciliation support at the University.
Concur Support Desk Associate - Responsibilities:
• Ensure compliance with university travel & expense policies through education efforts
• Provide expert guidance on travel expense-related topics
• Respond to inquiries via phone, email, and support ticket submissions
• Coordinate ad-hoc trainings or support via Zoom or Teams
• Ensure travel authorizations, advances, and expense reports are accurate and processed efficiently
• Assist campus users with preparation and review of expense reports for accuracy
• Solve complex travel expense reconciliation issues
Concur Support Desk Associate - Mandatory Skills:
• Strong customer service orientation
• Expertise in travel expense reconciliation
• Excellent communication skills
• Problem-solving abilities
• Teamwork and collaboration skills
• Familiarity with Concur Request & Expense System
• Knowledge of university and federal travel policies
Concur Support Desk Associate - Nice-to-Have Skills:
• Experience in higher education settings
• Proficiency in Zoom and Teams
• Ability to conduct training sessions
• Familiarity with support ticketing systems
• Knowledge of State of North Carolina travel policies

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