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Remote Desk Jobs in Raleigh, NC (NOW HIRING)

Open Desk

Outbound Call Specialist

Wake Forest, NC · On-site +1

$17/hr

Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a ...

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a ...

Enterprise Integration

Be Seen First

IT Service Desk Technician ( Night-shift / REMOTE )

Raleigh, NC · Remote

$16 - $18/hr

Service Desk Technician ( Night-shift / REMOTE ) LOCATION: REMOTE Purpose: Verbally consult with end-users to gather diagnostic information and translate and understand their technology issue(s) to ...

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TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15 - $15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

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All JobsRemote Desk JobsRemote Desk Jobs in Raleigh, NC

Remote Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do remote desk jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for remote desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a Remote Desk job?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a Remote Desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.
What are the most commonly searched types of Desk jobs in Raleigh, NC? The most popular types of Desk jobs in Raleigh, NC are:
What are popular job titles related to Remote Desk jobs in Raleigh, NC? For Remote Desk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Desk jobs in Raleigh, NC look for? The top searched job categories for Remote Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Desk jobs? Cities near Raleigh, NC with the most Remote Desk job openings:
Remote Desk jobs near you
Infographic showing various Remote Desk job openings in Raleigh, NC as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Outbound Call Specialist

Open Desk

Wake Forest, NC • On-site, Remote

$17/hr

Full-time

Posted 6 days ago

Job description

Salary: $17

Outbound Call Specialist
Location: Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina)
Company: Open Desk, Inc.

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position offers paid training, excellent benefits, growth opportunities, and remote work flexibility for North Carolina residents.

Responsibilities:

  • Make outbound calls to medical facilities across various specialties
  • Research and verify information using web-based tools and internal systems
  • Accurately document findings in standardized report templates
  • Maintain high attention to detail and data integrity
  • Meet deadlines while delivering high-quality customer service

Qualifications:

  • Professional phone communication skills
  • 12 years of office or call center experience preferred (not required)
  • Outbound calling experience a plus
  • Strong organization, accuracy, and computer skills
  • Self-motivated with the ability to work independently

Benefits:

  • Health, Dental, and Vision Insurance
  • Matching 401K
  • Disability and Life Insurance
  • Flexible Spending Account
  • PTO and Paid Holidays
  • Annual Anniversary Bonus

Why OD:

We offer a positive, supportive workplace with paid training, opportunities for advancement, employee recognition, and regular social and volunteer events.