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Remote Desk Jobs in Raleigh, NC (NOW HIRING)

Partner with Service Desk and Operations teams to embed Nexthink into daily workflows * Define and ... Support shift-left and remote resolution strategies * Partner with EUC, Infrastructure, Security ...

Business Analyst

Raleigh, NC ยท Remote

$40 - $45/hr

Business Analyst *This is a remote position. *Local to the Raleigh, NC area only, please ... Supporting required system go-live activities including conversion support desk site support ...

New

This is a remote role supported by virtual and in-person team connection. * This job requires routine desk and computer work. No travel is required. Benefits & Compensation Our benefits for full-time ...

This is a remote role supported by virtual and in-person team connection. * This job requires routine desk and computer work. No travel is required. Benefits & Compensation Our benefits for full-time ...

NEXTHINK Infrastructure Engineer

Raleigh, NC ยท Remote

$104K - $137K/yr

Develop and maintain remote actions and automation flows to enable proactive remediation ... Partner with Service Desk, EUC, and Infrastructure teams to gather and refine requirements * Act as ...

Travel, parking, and Metro allowance Flexibility and remote work availability * Onsite group meals & snacks and yes, a treadmill desk! * Casual attire and a stress-free, inclusive work environment

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Remote Desk information

See Raleigh, NC salary details

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How much do remote desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the most commonly searched types of Desk jobs in Raleigh, NC?

The most popular types of Desk jobs in Raleigh, NC are:

What are popular job titles related to Remote Desk jobs in Raleigh, NC?

For Remote Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Desk jobs in Raleigh, NC look for?

The top searched job categories for Remote Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Desk jobs?

Cities near Raleigh, NC with the most Remote Desk job openings:

Infographic showing various Remote Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Director of Sales Engineering & Effectiveness, Remote

Aledade PBC

Durham, NC โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

The Director of Sales Engineering & Effectiveness ["SEE"] oversees all aspects of the sales engineering, sales effectiveness, solution design, deal support & VBC capital administration. ย The Director is responsible for enhancing the company's position with prospects & partners, solidifying our value proposition, plus market position of the company. ย The Director's SEE team provides a critical set of capabilities for Growth to target & win higher value practices / LUM to maximize future revenues for providers & Aledade alike. ย 

This includes leading a team of SMEs in data analytics, payments, financial modeling, value calculations, deal desk operations, contracting, process documentation & case resolution. ย The Director develops playbooks for these functions, overseeing onboarding & upskilling of SMEs on the team.ย 

This leader is a strong operator & manager of SMEs foremost, able to run cross-functional weekly meetings, performance reviews, plus manage special projects & deliverables for executives, particularly GEL("Growth Executive Leadership" team) & Glue. Additionally, the Director will coordinate SME participation in external prospect & client facing meetings, both remote & on-site, to maximize impact & progress deals in pipeline. ย The Director will also need to effectively counsel Aledade's senior sales talent & leadership complex deals / named accounts. ย 

The Director will work closely with GEL to drive key analysis, lean reporting & processes from a team of SMEs to maximize operational leverage of the Growth Organization. ย The Director anticipates what strategic insights & modeling are required for Growth to increase productivity to meet the company's aggressive growth trajectory, documented in KR commitments.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.

Primary Duties:
  1. Strategic Opportunity Identification Sourcing and Planning - this includes: Setting Strategy and Direction for directing the work of the team to identify & curate potential health system, IPA, Switcher and network targets to support initiatives for hitting the Growth Goal. The Director will lead, coordinate and assign Deal support / customization for key accounts to the Sales Engineers; collaborate with Marketing team to inform segment specific campaigns and share learnings; evaluating ACO performance and assessing ROI and sales performance of initiatives using Salesforce CRM and other workflow and analytical tools.ย 
  2. The Director will also be accountable to identify and lead the strategic initiatives based on market events and competitive intel to position Aledade as the best option including but not limited to talking points, data analysis and targeting for the Sales team. ย ย 
  3. Establish, monitor, and enforce rigorous SLAs for complex deal modeling while driving a self-service model for standard market opportunities. Direct the internal SEE roadmap to pioneer tool enhancements, automate data-model workflows, and optimize user experience.
  4. Hire, coach, develop and mentor a team of 3+ SMEs as outlined above to ensure they are supporting the Growth organization.
  5. Attend cross functional team meetings with GLT to ensure collaboration and teamwork.
Minimum Qualifications:
  • Bachelor's degree
  • 10+ years of progressive working experience
  • 5+ of relevant sales, operations and/or sales management experience working in healthcare and with healthcare providers
Preferred knowledge, skills, and/or abilities:
  • Experience evaluating product/market situations and analyzing raw data and information, transforming it into actionable sales strategies and approaches
  • Proven ability to identify, position, develop, lead and retain multiple levels of experience, talented people who are focused on rapid speed of growth and flawless execution of strategy.
  • Proven track record of success as a sales leader exemplified by national rankings
  • Salesforce expertise; proficiency with Google Suite of Products
  • Familiarity with Value-Based Care
Physical Requirements:
  • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
  • Willing to travel by car or plane as needed up to 10%
#LI-KC1

Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
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What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
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In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
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Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
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At Aledade PBC, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us. Our Commitment to Authenticity. We use Endorsed, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. When you apply to a job on this site, the personal data contained in your application will be collected by Aledade PBC using Lever, a cloud services provider located in the United States. Lever is engaged by Aledade PBC to help manage its recruitment and hiring processes. For more information about how your personal data will be processed by Aledade PBC and any rights you may have, please review Aledade PBC's Candidate Privacy Notice. By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants If you have any questions about our privacy practices, please contact [emailย protected].
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