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Remote Desk Jobs Near Me

Service Desk Agent

Columbus, OH · On-site

$16.50 - $21/hr

... remote control tool capability, and when possible implement corrective actions and Identify ... Desk • Proactive, effectively addressing Incidents and Service Requests, having efficient ...

IT Service Desk Support Specialist Deliver Exceptional IT Support That Keeps Business Moving We're ... Remote (Candidates must reside within commuting distance of the Central Ohio area.) Key ...

Monitor remote monitoring and management system alerts and notifications and respond accordingly through service tickets. * Maintain and review system documentation in the knowledge base.

This is a fully remote, desk-based role with frequent phone and computer use. Requirements Key Responsibilities * Advanced Reimbursement & Case Management Serve as the primary point of contact for ...

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

Lead Reimbursement Analyst

Columbus, OH · On-site

$31.47 - $39.34/hr

This is a fully remote, desk-based role with frequent phone and computer use. Requirements Key Responsibilities * Advanced Reimbursement & Case Management Serve as the primary point of contact for ...

Lead Reimbursement Analyst

Columbus, OH · Remote

$31.47 - $39.34/hr

This is a fully remote, desk-based role with frequent phone and computer use. Requirements Key Responsibilities * Advanced Reimbursement & Case Management Serve as the primary point of contact for ...

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

... remote access, and internal applications. • Customer service state of mind, with the possibility ... desk and desktop support • Basic understanding of the operations of the Active Directory. • ...

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

Lead Reimbursement Analyst

Columbus, OH · On-site

$31.47 - $39.34/hr

This is a fully remote, desk-based role with frequent phone and computer use. Requirements Key Responsibilities * Advanced Reimbursement & Case Management Serve as the primary point of contact for ...

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for ... This is a full-time in-office role located in Columbus, OH with eligibility to work remote on ...

About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for ... This is a full-time in-office role located in Columbus, OH with eligibility to work remote on ...

Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals. * Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.

Service Desk Columbus, OH onsite Contract Role Description: The Service Desk position provides outstanding customer service at all times. The service desk role is to provide technical assistance and ...

Hotel PART TIME Front Desk Agent--2nd ShiftWe are currently looking for friendly energetic desk agents to join our team of professionals!Part Time (20-30 hrs per week)Can you work a flexible schedule?

Front Desk Receptionist

Marysville, OH

$13.75 - $17.75/hr

Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...

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Remote Desk information

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How much do remote desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What cities are hiring for Remote Desk jobs?

Cities with the most Remote Desk job openings:

What states have the most Remote Desk jobs?

States with the most job openings for Remote Desk jobs include:

What are the most commonly searched types of Desk jobs?

The most popular types of Desk jobs are:

A map of the United States highlighting the number of Remote Desk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Desk job openings in each state, with California having the most at 2 and Hawaii the least at 0.

$16.50 - $21/hr

Full-time

Re-posted 3 days ago


Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

173rd of 224 rated it services


Job description

Job Summary:
Tata Consultancy Services is a leading IT services company, and they are seeking a Service Desk Agent to assist with technical support. The role involves diagnosing and resolving technical issues, documenting interactions, and providing guidance to end-users.
Responsibilities:
• Assist in maintaining knowledge base articles and FAQs for common issues.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity.
• Document all interactions and resolutions in the service desk ticketing system.
• Escalate complex issues to higher-level support teams as necessary.
• Monitor and follow up on open tickets to ensure timely resolution.
• Participate in service improvement initiatives and contribute to team goals.
• Provide guidance and training to end-users on software and hardware usage.
• Respond to incoming support requests via phone, email, or chat in a timely manner.
• Adhere to all SLA’s for ticket handling and KPI’s associate to technician and group performance
• Coordinate training and documentation of troubleshooting and support processes
• Diagnose issues and requests using remote control tool capability, and when possible implement corrective actions and Identify opportunities to increase first call resolution rates by identifying trends
• Excellent interpersonal skills and team co-ordination
• Hands-on experience in supporting IT Service Desk
• Proactive, effectively addressing Incidents and Service Requests, having efficient policies and procedures, and using appropriate tools
• Provide Level 1 assistance to inquiries into the features, functions, and usage of software.
• Receive, categorize, prioritize, log, troubleshoot and monitor all tickets (e.g., Incidents, inquiries, and Service Requests)
• Utilize a pre-defined template on every call and fill out each template completely
• Willing to work in 24/5 shift rotation (including holidays)
Qualifications:
Required:
• BACHELOR OF COMPUTER SCIENCE
• 3 - 8 Years of experience
• Excellent interpersonal skills and team co-ordination
• Hands-on experience in supporting IT Service Desk
• Proactive, effectively addressing Incidents and Service Requests, having efficient policies and procedures, and using appropriate tools
• Willing to work in 24/5 shift rotation (including holidays)
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US