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Remote Desk Jobs in Ohio (NOW HIRING)

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

IT Service Desk Support Specialist Deliver Exceptional IT Support That Keeps Business Moving We're ... Remote (Candidates must reside within commuting distance of the Central Ohio area.) Key ...

Gifthealth Inc

Lead Reimbursement Analyst

Columbus, OH · Remote

$31.47 - $39.34/hr

This is a fully remote, desk-based role with frequent phone and computer use. Requirements Key Responsibilities * Advanced Reimbursement & Case Management Serve as the primary point of contact for ...

VIVA USA INC

Help Desk Analyst

Columbus, OH · On-site +1

$19.75 - $27/hr

Remote The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide child-serving systems. This role helps providers and client staff navigate systems, resolve issues ...

Central Ohio Urology Group

IT Service Desk Tier 2

Columbus, OH · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

Nordstrom

Customer Care Specialist 1 - Ohio (Remote)

Lyndhurst, OH · Remote

$15.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is a fully remote, work from home position. Candidate location restrictions apply ... The ability to work your entire shift using a computer while stationed at a desk, wearing a headset ...

Nordstrom

Customer Care Specialist 1 - Ohio (Remote)

Mason, OH · Remote

$15.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is a fully remote, work from home position. Candidate location restrictions apply ... The ability to work your entire shift using a computer while stationed at a desk, wearing a headset ...

Nordstrom

Customer Care Specialist 1 - Ohio (Remote)

Westlake, OH · Remote

$15.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is a fully remote, work from home position. Candidate location restrictions apply ... The ability to work your entire shift using a computer while stationed at a desk, wearing a headset ...

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All JobsDesk JobsRemote Desk JobsRemote Desk Jobs in Ohio

Remote Desk information

See Ohio salary details

$12

$22

$32

How much do remote desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote desk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

What are the most commonly searched types of Desk jobs in Ohio?

The most popular types of Desk jobs in Ohio are:

What are popular job titles related to Remote Desk jobs in Ohio?

For Remote Desk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Desk jobs in Ohio look for?

The top searched job categories for Remote Desk jobs in Ohio are:

What cities in Ohio are hiring for Remote Desk jobs?

Cities in Ohio with the most Remote Desk job openings:

Remote Desk jobs near you
Infographic showing various Remote Desk job openings in Ohio as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,780 per year, or $22 per hour.

IT Service Desk II

BravoTech

Columbus, OH • On-site, Remote

Full-time

Posted 16 days ago

Job description


IT Service Desk Support SpecialistDeliver Exceptional IT Support That Keeps Business Moving
We're looking for a customer-focused IT Service Desk Support Specialist to provide remote technical support for a growing organization. In this role, you'll resolve IT incidents, troubleshoot hardware and software issues, and collaborate with field support teams to deliver outstanding service. While the position is primarily remote, occasional on-site support may be required for hands-on technical assistance.
Location: Remote (Candidates must reside within commuting distance of the Central Ohio area.)
Key Responsibilities
  • Provide technical support to end users via phone, email, and chat.
  • Diagnose and resolve hardware, software, network, and connectivity issues remotely.
  • Escalate complex issues to Field Support or specialized IT teams while ensuring smooth handoffs.
  • Deliver occasional on-site support for technical issues requiring physical presence.
  • Document incidents, service requests, and resolutions within the IT ticketing system.
  • Keep users informed with timely updates throughout the support process.
  • Assist with software deployments, system updates, and IT asset management.
  • Identify recurring issues and recommend process improvements and long-term solutions.
  • Create and maintain knowledge base documentation.
  • Follow ITIL best practices and contribute to continuous improvement initiatives.
  • Support business continuity and disaster recovery testing activities.
Required Qualifications
  • Experience providing IT Service Desk or Help Desk support in a fast-paced environment.
  • Strong knowledge of Windows 10/11, Microsoft 365, Azure Active Directory, and on-premises Active Directory.
  • Experience using IT service management (ITSM) platforms and ticketing systems.
  • Proven ability to troubleshoot hardware, software, network, and remote connectivity issues.
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to manage multiple priorities while maintaining a high level of service.
  • Ability to explain technical concepts clearly to non-technical users.
  • Must reside within normal commuting distance of the Central Ohio area for occasional on-site support.
Preferred Qualifications
  • Experience working in an ITIL-based support environment.
  • Experience with endpoint software deployment and IT asset management.
  • Knowledge of business continuity or disaster recovery processes.
  • Experience identifying trends and recommending service improvements.
Why Join Us
  • Work primarily from home while supporting a collaborative IT organization.
  • Be part of a team dedicated to delivering exceptional customer service.
  • Gain exposure to a broad range of enterprise technologies and support environments.
  • Contribute to process improvements that enhance the end-user experience.
Apply Today
If you're passionate about technology, enjoy solving technical challenges, and thrive in a customer-focused environment, we'd love to hear from you. Apply today and help deliver reliable IT support that keeps our business running smoothly.
Meet Your Recruiter
Andrea Lee
Text me about this job - 972-419-1609
Please include your name and Job Title in your Text.
Thanks!
972-419-1609 ALee@BravoTech.com
972-419-1609 ALee@BravoTech.com
About columbus, OH
Ready to embark on an exciting career journey in the vibrant Columbus, Ohio area? Known for its thriving job market, outstanding quality of life, and abundance of opportunities for professional growth, this city beckons with its infectious energy and welcoming community. Home to the renowned Columbus Museum of Art, the historic Ohio Theatre, and the beloved Columbus Blue Jackets hockey team, this region seamlessly combines art, culture, and sports to create a dynamic environment that caters to diverse interests. With delectable cuisine, picturesque parks like the beautiful Franklin Park Conservatory and Botanical Gardens, and a bustling downtown scene, Columbus is a destination brimming with charm. Take the first step towards your dream job today by exploring our job listings in this lively and enchanting locale.

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