Ensure secure and reliable remote access to enterprise applications * Coordinate with service desk and infrastructure teams to resolve access-related incidents Infrastructure Integration ...
Ensure secure and reliable remote access to enterprise applications * Coordinate with service desk and infrastructure teams to resolve access-related incidents Infrastructure Integration ...
Sales Representative (K-12)
Raleigh, NC ยท On-site +1
Travel, parking, and Metro allowance Flexibility and remote work availability * Onsite group meals & snacks and yes, a treadmill desk! * Casual attire and a stress-free, inclusive work environment
Sales Representative (K-12)
Raleigh, NC ยท On-site +1
Travel, parking, and Metro allowance Flexibility and remote work availability * Onsite group meals & snacks and yes, a treadmill desk! * Casual attire and a stress-free, inclusive work environment
Field Account Manager
Raleigh, NC ยท Remote
$50K - $60K/yr
This is not a sit-behind-a-desk position. This role requires someone who is professional, organized ... remote position.
Quick apply
Field Account Manager
Raleigh, NC ยท Remote
$50K - $60K/yr
This is not a sit-behind-a-desk position. This role requires someone who is professional, organized ... remote position.
Service Delivery Manager
Raleigh, NC ยท On-site +1
... desk environments. Acting as the primary liaison between vendors, contractors, and internal ... Lead, manage, and develop a remote team of Project Managers, including performance management ...
Service Delivery Manager
Raleigh, NC ยท On-site +1
... desk environments. Acting as the primary liaison between vendors, contractors, and internal ... Lead, manage, and develop a remote team of Project Managers, including performance management ...
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer ... A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 100 mbps ...
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer ... A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 100 mbps ...
Senior Algorithms Engineer
Cary, NC ยท On-site +1
$120K - $158K/yr
MUST have a reliable, everyday remote work desk station. NOTE: If you are a candidate for a job here at Keen and have not interacted with a reputable recruiting firm or directly with a Keen team ...
Quick apply
Senior Algorithms Engineer
Cary, NC ยท On-site +1
$120K - $158K/yr
MUST have a reliable, everyday remote work desk station. NOTE: If you are a candidate for a job here at Keen and have not interacted with a reputable recruiting firm or directly with a Keen team ...
Senior Algorithms Engineer
Cary, NC ยท On-site +1
$120K - $158K/yr
MUST have a reliable, everyday remote work desk station. NOTE: If you are a candidate for a job here at Keen and have not interacted with a reputable recruiting firm or directly with a Keen team ...
Senior Algorithms Engineer
Cary, NC ยท On-site +1
$120K - $158K/yr
MUST have a reliable, everyday remote work desk station. NOTE: If you are a candidate for a job here at Keen and have not interacted with a reputable recruiting firm or directly with a Keen team ...
Senior Software Engineer, Core Experiences - Raleigh, NC, USA
Raleigh, NC ยท On-site +1
$119K - $157K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Senior Software Engineer, Core Experiences - Raleigh, NC, USA
Raleigh, NC ยท On-site +1
$119K - $157K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Middle Market Underwriter
Nashville, TN ยท Remote
Raleigh, NC Work Model: Remote Position type: Full time - salary We're a team of employees ... Solid time, organizational, and desk management skills * Ability to apply advanced underwriting ...
Middle Market Underwriter
Nashville, TN ยท Remote
Raleigh, NC Work Model: Remote Position type: Full time - salary We're a team of employees ... Solid time, organizational, and desk management skills * Ability to apply advanced underwriting ...
Senior Software Engineer, Core Experiences - Cary, NC, USA
Cary, NC ยท On-site +1
$113K - $149K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Senior Software Engineer, Core Experiences - Cary, NC, USA
Cary, NC ยท On-site +1
$113K - $149K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Senior Software Engineer, Core Experiences - Chapel Hill, NC, USA
Chapel Hill, NC ยท On-site +1
$104K - $137K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Senior Software Engineer, Core Experiences - Chapel Hill, NC, USA
Chapel Hill, NC ยท On-site +1
$104K - $137K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
... integration, remote calling functions, and faxing platforms. * Generates reports for school and ... Works on the hosted VoIP service provider's platform to submit Help Desk tickets and make ...
... integration, remote calling functions, and faxing platforms. * Generates reports for school and ... Works on the hosted VoIP service provider's platform to submit Help Desk tickets and make ...
Prolonged periods of sitting at a desk and working on a computer. #LI-KC1 Who We Are: Aledade, a ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Quick apply
Prolonged periods of sitting at a desk and working on a computer. #LI-KC1 Who We Are: Aledade, a ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Vice President, Payer Contracting (Commercial)
Durham, NC ยท On-site +1
Prolonged periods of sitting at a desk and working on a computer. Who We Are: Aledade, a public ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Vice President, Payer Contracting (Commercial)
Durham, NC ยท On-site +1
Prolonged periods of sitting at a desk and working on a computer. Who We Are: Aledade, a public ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Vice President, Payer Contracting (Commercial)
Durham, NC ยท On-site +1
Prolonged periods of sitting at a desk and working on a computer. Who We Are: Aledade, a public ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Vice President, Payer Contracting (Commercial)
Durham, NC ยท On-site +1
Prolonged periods of sitting at a desk and working on a computer. Who We Are: Aledade, a public ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Prolonged periods of sitting at a desk and working on a computer. Who We Are: Aledade, a public ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Quick apply
Prolonged periods of sitting at a desk and working on a computer. Who We Are: Aledade, a public ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Director, Payer Contracting (MA & Medicaid)
Durham, NC ยท On-site +1
Prolonged periods of sitting at a desk and working on a computer. #LI-KC1 Who We Are: Aledade, a ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Director, Payer Contracting (MA & Medicaid)
Durham, NC ยท On-site +1
Prolonged periods of sitting at a desk and working on a computer. #LI-KC1 Who We Are: Aledade, a ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...
Remote Desk information
See Raleigh, NC salary details
$12.38 - $14.25
2% of jobs
$14.25 - $16.12
6% of jobs
$16.12 - $17.99
12% of jobs
$18.52 is the 25th percentile. Wages below this are outliers.
$17.99 - $19.86
17% of jobs
The median wage is $21.36 / hr.
$19.86 - $21.73
16% of jobs
$21.73 - $23.60
16% of jobs
$24.54 is the 75th percentile. Wages above this are outliers.
$23.60 - $25.47
12% of jobs
$25.47 - $27.34
7% of jobs
$27.34 - $29.21
6% of jobs
$29.21 - $31.08
3% of jobs
$31.08 - $32.95
2% of jobs
$12
$22
$32
How much do remote desk jobs pay per hour?
What is the best job to work remotely?
What is a Remote Desk job?
How to make $1000 a week remotely?
How does a Remote Desk role typically collaborate with other team members and departments?
What is the difference between Remote Desk vs Customer Support Specialist?
| Aspect | Remote Desk | Customer Support Specialist |
|---|---|---|
| Required Credentials | Basic computer skills, sometimes certifications in specific software | Customer service training, communication skills, sometimes certifications in CRM tools |
| Work Environment | Remote, home-based setup with internet connection | Remote or in-office, often in call centers or customer service departments |
| Employer & Industry Usage | Tech companies, remote service providers, freelancing platforms | Retail, telecom, tech companies, customer service centers |
Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.
What are the key skills and qualifications needed to thrive as a Remote Desktop Support Specialist, and why are they important?
What jobs pay 4000 a week without a degree?
Do remote help desk jobs exist?

Full-time
Re-posted 9 days ago
Job description
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator - Citrix who is responsible for the administration, configuration, optimization, and operational support of enterprise Citrix environments supporting NIEHS mission-critical applications. This role ensures secure, reliable, and high-performing virtual application and desktop delivery services across the enterprise.
The Citrix Administrator provides advanced systems administration support within a complex, multi-platform environment, ensuring system availability, performance optimization, capacity planning, and effective user access to business systems.Citrix Environment Administration
- Supervise and manage daily configuration and operation of Citrix infrastructure, including Citrix Virtual Apps and Desktops environments
- Maintain availability, performance, and stability of virtual application delivery services
- Manage Citrix farms, delivery controllers, storefronts, and supporting infrastructure components
- Ensure proper provisioning and management of virtual desktops and published applications
System Operations & Optimization
- Monitor system performance, resource utilization, and capacity across Citrix environments
- Plan and implement system optimization strategies to ensure high availability and efficient resource usage
- Analyze system metrics and performance trends to support capacity planning and scaling decisions
- Perform proactive maintenance to prevent service degradation and outages
User Access & Application Delivery Support
- Plan and monitor assistance to users accessing business systems through Citrix platforms
- Troubleshoot user connectivity, session performance, and application access issues
- Ensure secure and reliable remote access to enterprise applications
- Coordinate with service desk and infrastructure teams to resolve access-related incidents
Infrastructure Integration & Coordination
- Coordinate Citrix infrastructure with Windows Server, Active Directory, and network services
- Support integration with enterprise applications, databases, and backend systems
- Collaborate with system administrators, network engineers, and application teams to ensure seamless service delivery
- Support infrastructure upgrades, patches, and system migrations impacting Citrix environments
System Maintenance & Lifecycle Management
- Perform system upgrades, patching, and maintenance of Citrix components
- Ensure compliance with vendor recommendations, security standards, and enterprise policies
- Support lifecycle management of Citrix infrastructure, including version upgrades and platform modernization
- Maintain documentation of configurations, changes, and operational procedures
Monitoring, Troubleshooting & Incident Response
- Monitor Citrix system health, availability, and performance metrics
- Diagnose and resolve complex system issues across virtual delivery environments
- Provide escalation support for high-impact incidents affecting end-user access
- Participate in on-call rotation for critical system support
Capacity Planning & Reporting
- Conduct system capacity analysis for Citrix infrastructure and supporting components
- Forecast resource needs based on usage trends and organizational growth
- Provide regular reports on system performance, utilization, and availability
- Recommend improvements to optimize system efficiency and user experience
Required Technical Skills
- Citrix Virtual Apps and Desktops (CVAD) administration
- Citrix StoreFront, Delivery Controllers, and associated infrastructure components
- Windows Server administration and Active Directory integration
- System performance monitoring and capacity planning
- User access management and remote application delivery support
- Troubleshooting complex virtual environment issues
- Understanding of TCP/IP networking and infrastructure connectivity
Preferred Skills
- Experience supporting Federal or NIH environments
- Familiarity with VMware vSphere environments
- Experience with hybrid cloud environments (e.g., Azure integration)
- Knowledge of PowerShell scripting for automation
- Experience with enterprise monitoring tools (e.g., SolarWinds, SCOM, or equivalent)
- ITIL Foundation certification or IT service management experience
Key Competencies
- Strong troubleshooting and analytical problem-solving skills
- Ability to manage high-availability enterprise environments
- Effective communication with technical and non-technical stakeholders
- Strong attention to detail and operational discipline
- Ability to prioritize and resolve multiple concurrent system issues
- Commitment to service reliability and user experience
Education
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
Experience
- 5-8 years of experience in system administration within enterprise IT environments
- Experience supporting Citrix Virtual Apps and Desktops or equivalent virtual application delivery platforms
- Experience in Windows Server environments and enterprise user access managementย ย
- Citrix CCP-V (or CCA-V minimum)
- Windows Server Hybrid Administrator
- Security+
- ITIL certification preferred
- Applicants must be able to obtain a Public Trust clearance
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [emailย protected].
About Computer World Services
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Falls Church, VA, US
Year founded
1990