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Remote Desk Security Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Security+, Network+, or CCNA. Location * Preference for candidates local to Cedar Rapids, IA;

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Security+, Network+, or CCNA. Location * Preference for candidates local to Cedar Rapids, IA;

Self Help

Network Administrator

Durham, NC · Remote

This is a hybrid role, 3 days in office, 2 days remote! WHAT you'll do: The Network Administrator ... Coordinate, plan, design, and maintain data networks andservices, assist help desk ticketing system ...

All JobsDesk Security JobsRemote Desk Security JobsRemote Desk Security Jobs in Raleigh, NC

Remote Desk Security information

See Raleigh, NC salary details

$10

$23

$35

How much do remote desk security jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote desk security in Raleigh, NC is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.

What is the difference between Remote Desk Security vs Remote Help Desk Technician?

AspectRemote Desk SecurityRemote Help Desk Technician
CertificationsCompTIA Security+, CISSP (preferred)CompTIA A+, Network+
Work EnvironmentFocus on cybersecurity, threat monitoring, and security protocolsAssist users with hardware/software issues, troubleshooting
Industry UsageIT security firms, corporate security teamsIT support departments, tech service providers
Primary ResponsibilitiesProtect systems, monitor security threats, respond to incidentsResolve user issues, install software, provide technical support

Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.

What are the most commonly searched types of Desk Security jobs in Raleigh, NC? The most popular types of Desk Security jobs in Raleigh, NC are:
What are popular job titles related to Remote Desk Security jobs in Raleigh, NC? For Remote Desk Security jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Desk Security jobs in Raleigh, NC look for? The top searched job categories for Remote Desk Security jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Desk Security jobs? Cities near Raleigh, NC with the most Remote Desk Security job openings:
Remote Desk Security jobs near you
Infographic showing various Remote Desk Security job openings in Raleigh, NC as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,301 per year, or $23.2 per hour.

EHR Helpdesk Analyst 1st Shift - Remote / Telecommute

CYNET SYSTEMS

Raleigh, NC • Remote

$45 - $50/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Job Overview:

Pay Range $45hr - $50hr

Requirement/Must Have:

  • Minimum of 2+ years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).
  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).

Responsibilities:

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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