ZipRecruiter

Log In

1

Evening Msp Help Desk Jobs in Raleigh, NC (NOW HIRING)

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... desk for a MSP Proven technical ability working for an MSP, through relevant, demonstrable ... using helpdesk applications Active Directory administration. Exchange administration O365 ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... service desk for a MSP • Proven technical ability working for an MSP, through relevant ... experience using helpdesk applications • Active Directory administration. • Exchange ...

GRAIL

IT Help Desk Specialist - #4915

Durham, NC · On-site

$30 - $41/hr

Occasional evening, weekend, or on-call support may be required to support system maintenance ... IT Help Desk. * Troubleshoot and resolve hardware, software, operating system, identity, and ...

Catapult

Field Technician I

Raleigh, NC · On-site

$40K - $50K/yr

It's a great opportunity to build on Service Desk or Help Desk experience while supporting clients ... Desktop Support, onsite technical support, or MSP experienceExperience with ConnectWise or similar ...

Catapult

Field Technician I

Raleigh, NC · On-site

$40K - $50K/yr

It's a great opportunity to build on Service Desk or Help Desk experience while supporting clients ... Desktop Support, onsite technical support, or MSP experience * Experience with ConnectWise or ...

Art of Problem Solving

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... Quality of Life: Part-time flexibility with afternoon/evening hours during academic year and day ...

Art of Problem Solving

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... Quality of Life : Part-time flexibility with afternoon/evening hours during academic year and day ...

Art of Problem Solving

Front Desk Associate

Morrisville, NC

$13 - $16.75/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... Quality of Life : Part-time flexibility with afternoon/evening hours during academic year and day ...

Art of Problem Solving

Front Desk Associate

Morrisville, NC

$13 - $16.75/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... Quality of Life : Part-time flexibility with afternoon/evening hours during academic year and day ...

next page

Showing results 1-20

All JobsEvening Msp Help Desk JobsEvening Msp Help Desk Jobs in Raleigh, NC

Evening Msp Help Desk information

See Raleigh, NC salary details

$10

$20

$32

How much do evening msp help desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for evening msp help desk in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is an evening MSP help desk?

Evening MSP Help Desk jobs involve providing technical support and troubleshooting services for clients of a Managed Service Provider (MSP) during evening hours. Professionals in these roles assist with resolving IT issues, answering user queries, and ensuring system uptime outside of standard business hours. They typically handle remote support via phone, email, or ticketing systems and may escalate more complex problems to higher-level technicians. This position is ideal for individuals who prefer working non-traditional hours and have strong problem-solving skills in IT support.

What are the key skills and qualifications needed to thrive as an evening MSP help desk technician?

To thrive as an Evening MSP Help Desk technician, you need a solid understanding of IT troubleshooting, networking basics, and customer service, often backed by a relevant associate degree or certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems (such as ConnectWise or ServiceNow), and common operating systems is typically required. Strong communication, patience, and problem-solving skills help distinguish top performers in this role. These skills and qualities are crucial for providing timely, effective support to clients and maintaining high satisfaction during evening hours when issues can be urgent.

What are some common challenges faced by evening MSP help desk professionals, and how can they be managed?

Evening MSP Help Desk professionals often encounter unique challenges such as handling urgent after-hours support requests, managing limited on-site resources, and prioritizing issues with reduced staff. Effective communication and strong troubleshooting skills are essential in this role, as technicians must resolve issues remotely and sometimes coordinate with daytime teams for follow-up. Staying organized, documenting all actions clearly, and maintaining a calm demeanor under pressure help ensure smooth operations during evening shifts.

What are the most commonly searched types of Msp Help Desk jobs in Raleigh, NC?

The most popular types of Msp Help Desk jobs in Raleigh, NC are:

What are popular job titles related to Evening Msp Help Desk jobs in Raleigh, NC?

For Evening Msp Help Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Evening Msp Help Desk jobs in Raleigh, NC look for?

The top searched job categories for Evening Msp Help Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Evening Msp Help Desk jobs?

Cities near Raleigh, NC with the most Evening Msp Help Desk job openings:

Evening Msp Help Desk jobs near you
Infographic showing various Evening Msp Help Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,146 per year, or $20.3 per hour.

IT Help Desk Engineer

CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company

Raleigh, NC • On-site

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

IT Help Desk Engineer

CSP, Inc. is a leading Managed Services & IT Solutions Provider in North Carolina. We offer an outstanding career opportunity for a Client Engineer with help desk experience. The role provides the candidate the opportunity to enhance his\her skill set by supporting various IT solutions in a wide range of client environments. This position also offers career growth opportunities.

Primary Position Responsibilities:

  • Provide phone, remote access, and some on-site technical support of CSP’s clients
  • Recognize, identify, isolate, research, and present a solution for reported issues
  • Focus on proactive client communication and resolving issues according to established SLAs
  • Focus on continuing education for evolving technology solutions

Minimum Requirements:

  • 2 years of progressive technical experience in the support of information technology solutions
  • Two-year associate degree in a computer-related field, A+ certification, or commensurate experience
  • Excellent customer service, verbal and written communication skills
  • A successful track record working for another Managed Services Provider (MSP)
  • Experience supporting cloud technologies (Microsoft Azure, M365, AWS, etc.)
  • Experience working with Autotask, N-able, or comparable PSA and RMM tools.

Profound knowledge of M365:

  • Password resets
  • Manage usernames
  • Delete and restore users
  • Add users and groups
  • Assign licenses
  • Manage most user properties
  • Create and manage user views
  • Update password expiration policies

Thorough Understanding of MS Products:

  • MS Office applications
  • Internet Search engines
  • Active Directory
  • SharePoint
  • MS Windows Server
  • MS Teams
  • Azure Cloud
  • GPO
  • Domain Controllers

Strong technical acumen of Backup Solutions:

  • Datto
  • BDR
  • File Recovery

Company Description

CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community.

For more than 31 years, we’ve believed in working to live—not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you’ll feel right at home here.

Today, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently—while giving our team the opportunity to grow their skills and careers.

We’re proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work—and enjoy doing it.

If you’re looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we’d love to meet you!