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Desk Assistant Jobs in Raleigh, NC (NOW HIRING)

Stratton Amenities

Front Desk Agent (Overnight)

Raleigh, NC · On-site

$13.75 - $17.50/hr

Front Desk Concierge (Overnight) Position Overview Stratton Amenities is seeking a dependable and ... Answer and route phone calls, assist residents with overnight requests * Manage packages ...

TUMI Hospitality

Front Desk Clerk

Raleigh, NC · On-site

$13.50 - $16.75/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Follow all company policies, procedures, and guest service standards. * Assist with additional ...

Dillon Supply Company Inc.

Service Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

Service Desk Analyst (Hybrid - Raleigh, NC) Location: Raleigh, NC Travel: Up to 5-10% regional ... Create, deploy, manage approved software packages. * Assist with inventory tracking, device ...

White Lodging

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... * Assist in maintaining the cleanliness of the lobby and entrance * Ensure security and ...

Dillon Supply Company

Service Desk Analyst

Raleigh, NC

$18.25 - $25/hr

Create, deploy, manage approved software packages. * Assist with inventory tracking, device ... Help Desk, Technical Support, or customer-facing IT support role. * Strong customer service ...

HYATT Hotels

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

Front Desk Associate The Front Desk Associate creates the Hyatt Place experience for our guests by ... Display respect and good manners with others at all times. * Assist guests with check in and check ...

Art of Problem Solving

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

Assume responsibility for the organization, operation, and appearance of the lobby and front desk area * Assist full-time staff with other campus procedures to ensure things are running smoothly

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Many of our Front Office leaders grow into Assistant General Manager roles within just a few years ... Lead and motivate front desk staff to deliver exceptional guest service and resolve concerns ...

Concord Hospitality

Front Desk Supervisor

Raleigh, NC · On-site

$16.50 - $21.50/hr

Many of our supervisors advance in a couple years to Assistant General Manager roles ... Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security ...

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Many of our Front Office leaders grow into Assistant General Manager roles within just a few years ... Lead and motivate front desk staff to deliver exceptional guest service and resolve concerns ...

White Lodging Careers

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register ... * Assist in maintaining the cleanliness of the lobby and entrance * Ensure security and ...

Hyatt Place

Front Desk Agent

Chapel Hill, NC

$15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$11.75 - $15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

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Showing results 21-40

All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Raleigh, NC

Desk Assistant information

See Raleigh, NC salary details

$10

$20

$32

How much do desk assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desk assistant in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Raleigh, NC? The most popular types of Desk jobs in Raleigh, NC are:
What are popular job titles related to Desk Assistant jobs in Raleigh, NC? For Desk Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Raleigh, NC look for? The top searched job categories for Desk Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Desk Assistant jobs? Cities near Raleigh, NC with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 70% Full Time, 17% Part Time, 9% Temporary, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,146 per year, or $20.3 per hour.

Front Desk Agent (Overnight)

Stratton Amenities

Raleigh, NC • On-site

$13.75 - $17.50/hr

Other

Posted 9 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Front Desk Concierge (Overnight)
Position Overview
Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is responsible for maintaining a secure, professional lobby presence while managing front desk operations during overnight hours.
Key Responsibilities
  • Maintain a secure and attentive lobby presence throughout the shift
  • Monitor building access, verify guests, and enforce all entry protocols
  • Conduct routine property checks in accordance with site procedures
  • Answer and route phone calls, assist residents with overnight requests
  • Manage packages, deliveries, and key control as applicable
  • Document incidents, unusual activity, and complete accurate shift reports
  • Ensure the front desk and lobby remain clean, organized, and presentable
  • Escalate emergencies or issues to management or appropriate authorities
Qualifications
  • Prior concierge, front desk, hospitality, or security experience preferred
  • Strong judgment and ability to remain alert and engaged overnight
  • Professional communication and demeanor
  • Reliable, punctual, and able to work independently
  • Comfortable handling extended quiet periods without loss of focus
  • Basic computer skills and ability to learn property systems
Requirements
  • Must be available for overnight shifts
  • Must be able to stay awake, alert, and responsive throughout the shift
  • Must pass a background check
Compensation
  • Competitive hourly rate based on experience

Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.

What Stratton Amenities employees say

Hours and flexibility

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