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Ophthalmology Front Desk Jobs in Raleigh, NC (NOW HIRING)

RS Eye Care

Front Desk Receptionist

Holly Springs, NC · On-site

$15 - $18/hr

PreferredPrevious experience in an optometric, ophthalmology, medical, or healthcare office.Experience with Electronic Medical Records (EMR).Knowledge of medical insurance verification procedures.

AEG Vision

Licensed Optician

Chapel Hill, NC · On-site

Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Carrboro, NC · On-site

Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Carrboro, NC · On-site

Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Chapel Hill, NC · On-site

Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Carrboro, NC · On-site

Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Chapel Hill, NC · On-site

Interprets prescriptions written by optometrist and ophthalmologist * Creates work orders for lab ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

All JobsOphthalmology Front Desk JobsOphthalmology Front Desk Jobs in Raleigh, NC

Ophthalmology Front Desk information

See Raleigh, NC salary details

$9

$16

$21

How much do ophthalmology front desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for ophthalmology front desk in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What does an ophthalmology front desk staff do?

An Ophthalmology Front Desk staff member is responsible for greeting patients, scheduling appointments, verifying insurance, and managing patient records in an eye care clinic or ophthalmology office. They serve as the first point of contact for patients, handling phone calls and providing information about services. Their role is crucial in ensuring smooth office operations and a positive patient experience.

What are the key skills and qualifications needed to thrive as an ophthalmology front desk professional?

To thrive as an Ophthalmology Front Desk professional, you need strong organizational skills, attention to detail, and experience with medical office procedures, often supported by a high school diploma or relevant administrative training. Familiarity with electronic medical records (EMR) systems, appointment scheduling software, and insurance verification processes is typically required. Outstanding communication, customer service, and problem-solving skills help create a positive patient experience and ensure smooth office operations. These skills and qualities are vital for maintaining workflow efficiency, patient satisfaction, and accurate record-keeping in a busy ophthalmology practice.

What are some typical daily responsibilities for an ophthalmology front desk team member?

Ophthalmology Front Desk team members typically greet patients, handle appointment scheduling, verify insurance information, and assist with patient check-in and check-out procedures. They also manage incoming phone calls, coordinate with clinical staff regarding patient flow, and maintain accurate patient records. Working efficiently in a fast-paced environment and providing excellent customer service are key aspects of the role.

What is the difference between Ophthalmology Front Desk vs Ophthalmic Technician?

AspectOphthalmology Front DeskOphthalmic Technician
CredentialsHigh school diploma or equivalent; customer service skillsCertification or training in ophthalmic technology; associate degree often preferred
Work EnvironmentReception area, administrative tasks, patient check-in/outClinical setting, assisting with eye exams and procedures
Employer & Industry UsageOptometry and ophthalmology clinics, hospitalsSpecialized eye care clinics, hospitals, ophthalmology practices
Common Search & ComparisonPatient interaction, administrative dutiesClinical procedures, patient testing

While both roles are essential in eye care settings, the Ophthalmology Front Desk primarily handles administrative and patient check-in/out tasks, requiring customer service skills. In contrast, the Ophthalmic Technician performs clinical duties, assisting with eye exams and tests, often requiring specialized certification or training.

What are popular job titles related to Ophthalmology Front Desk jobs in Raleigh, NC?

For Ophthalmology Front Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Ophthalmology Front Desk jobs in Raleigh, NC look for?

The top searched job categories for Ophthalmology Front Desk jobs in Raleigh, NC are:

Ophthalmology Front Desk jobs near you
Infographic showing various Ophthalmology Front Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,796 per year, or $16.2 per hour.

Front Desk Receptionist

RS Eye Care

Holly Springs, NC • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision

Posted 10 days ago

Job description

We're seeking an enthusiastic, patient-focused, and highly organized Patient Services Coordinator to join our growing optometric practice. This is ideal for someone who enjoys variety and is passionate about exceptional patient care.You'll be the welcoming face of the practice The ideal candidate is friendly, detail-oriented, reliable, and thrives in a fast-paced healthcare environment. No prior experience is required - we're glad to train the right person.Administrative ResponsibilitiesGreet patients warmly and create a welcoming, professional environment.Check patients in and out efficiently while delivering excellent customer service.Schedule, confirm, and manage patient appointments.Answer phone calls, emails, faxes, and patient inquiries professionally.Verify insurance eligibility and benefits.Collect patient information and ensure all paperwork is completed accurately.Maintain accurate records in the electronic medical record (EMR) system.Process payments and assist with financial transactions.Coordinate patient flow to keep scheduling smooth and wait times short.Support daily office operations and maintain HIPAA compliance and confidentiality.Customer Service ExpectationsDeliver a patient-first experience at every interaction.Show professionalism, compassion, and empathy toward patients and coworkers.Communicate clearly and effectively, both verbally and in writing.Resolve patient concerns promptly and courteously.Represent the practice in a positive, professional manner.QualificationsRequiredHigh school diploma or equivalent.Excellent customer service and interpersonal skills.Professional appearance and demeanor.Strong written and verbal communication skills.Exceptional attention to detail.Strong organizational and multitasking abilities.Ability to work efficiently in a fast-paced environment.Dependable, punctual, and reliable.Willingness to learn and accept ongoing training.PreferredPrevious experience in an optometric, ophthalmology, medical, or healthcare office.Experience with Electronic Medical Records (EMR).Knowledge of medical insurance verification procedures.Bilingual communication skills.Experience performing diagnostic pre-testing.Candidates without experience are encouraged to apply. We're happy to train the right individual who brings a strong work ethic, a positive attitude, and a commitment to patient care.Physical RequirementsAbility to sit, stand, and walk for extended periods.Ability to use computers, phones, and office equipment throughout the day.Ability to lift up to 25 pounds occasionally.Manual dexterity to operate clinical testing equipment.BenefitsCompetitive compensation401(k)Medical, dental, and vision insuranceAflac supplemental insurancePTO accrual beginning your first day of employmentHoliday payOngoing training and professional development opportunitiesWhy Join Our Team?Work in a modern, technology-driven optometric practice.Be part of a supportive, collaborative team culture.Make a meaningful impact on patients' vision and quality of life.Gain valuable clinical and administrative healthcare experience.Enjoy opportunities for growth and advancement within the practice.If you're passionate about helping others and looking for a rewarding career in eye care, we'd love to hear from you.
Job Posted by ApplicantPro