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Front Desk Receptionist Jobs in Raleigh, NC (NOW HIRING)

Foot and Ankle Specialists

Front Desk Receptionist

Cary, NC · On-site

$15.25 - $19.50/hr

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide

Amsurg

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays

AMSURG

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays

AirSculpt

Front Desk Receptionist

Raleigh, NC · On-site

$18 - $20/hr

About Us AirSculpt is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure

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How much do front desk receptionist jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for front desk receptionist in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What is a front desk receptionist?

Front desk receptionists are professionals who serve as the first point of contact for visitors, clients, and employees at an organization. They are responsible for greeting guests, answering phone calls, responding to inquiries, and directing people to the appropriate departments or personnel. Additionally, front desk receptionists often handle administrative tasks such as managing appointments, sorting mail, and maintaining a welcoming reception area. Their role is crucial for creating a positive first impression of the company.

Can a shy person be a front desk receptionist?

A front desk receptionist role involves greeting visitors, answering phones, and managing schedules, which requires good communication skills. While being shy may present challenges, developing interpersonal skills and gaining experience can help shy individuals succeed in this position.

What are some common challenges a front desk receptionist might face, and how can they be addressed?

Front Desk Receptionists often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining organization during busy periods. To address these, strong time-management and communication skills are essential. Many receptionists find it helpful to prioritize tasks, remain calm under pressure, and use organizational tools like scheduling software. Supportive team environments and clear protocols also make it easier to resolve issues efficiently and maintain a welcoming atmosphere.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and basic administrative knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure help someone stand out in this role. These competencies ensure efficient office operations, positive first impressions, and high-quality service for clients and visitors.

What is the difference between Front Desk Receptionist vs Office Assistant?

AspectFront Desk ReceptionistOffice Assistant
Primary RoleGreeting visitors, answering phones, scheduling appointmentsSupporting office operations, data entry, filing
Work EnvironmentFront lobby, reception areaOffice, administrative areas
Required SkillsCommunication, customer service, organizationAdministrative skills, multitasking, computer proficiency
Common CertificationsNone required, but customer service training helpfulNone typically required

While both roles support office functions, a Front Desk Receptionist primarily manages visitor interactions and front-office duties, whereas an Office Assistant handles broader administrative tasks behind the scenes. The roles often overlap but serve different focal points within an organization.

What does a front desk receptionist do?

A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities. They are also in charge of answering calls, fielding questions from callers, operating a switchboard, and relaying messages to office employees. Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

More about Front Desk Receptionist jobs
What are the most commonly searched types of Front Desk Receptionist jobs in Raleigh, NC? The most popular types of Front Desk Receptionist jobs in Raleigh, NC are:
What are popular job titles related to Front Desk Receptionist jobs in Raleigh, NC? For Front Desk Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Front Desk Receptionist jobs in Raleigh, NC look for? The top searched job categories for Front Desk Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Desk Receptionist jobs? Cities near Raleigh, NC with the most Front Desk Receptionist job openings:
Front Desk Receptionist jobs near you
Infographic showing various Front Desk Receptionist job openings in Raleigh, NC as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,794 per year, or $16.2 per hour.

Front Desk Receptionist

Foot & Ankle Specialists of Mid Atlantic

Cary, NC

$15.25 - $19.50/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 8 days ago

Job description

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. 
 
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): 
  • Greet patients upon arrival and address questions and concerns 
  • Answer incoming calls, provide information, transfer calls, and take messages as needed 
  • Schedule appointments and manage multiple provider calendars 
  • Register new patients and update existing patient demographics and financial information 
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff 
  • Maintain and update patient records through data entry, faxing, and scanning 
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items 
  • Review and update accounts receivable/payable changes since prior visits 
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly 
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service 
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments 
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files 
  • Review billing claims and denials; gather required information from providers or patients to resolve issues 
  • Support additional office tasks and projects as needed 
Front Desk Receptionist Required Skills and Experience: 
  • High School Diploma or GED equivalent 
  • 2+ years of administrative support experience in a medical environment preferred 
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred 
  • Excellent customer service and interpersonal skills 
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public  
  • Strong communication, multi-tasking, and problem-solving skills 
  • Ability to thrive in a fast-paced and demanding work environment 
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction 
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times 
  • Sound judgment and discretion in handling sensitive information 
  • Team-oriented mindset, flexibility, and a willingness to learn 
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems  
Front Desk Receptionist Physical Requirements: 
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: 
  • Sit, talk, hear, and use hands to write, type, or operate office equipment 
  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell 
  • Perform repetitive motions, including reaching overhead and typing 
  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds 
  • Maintain peripheral vision, depth perception, and focus adjustments 
Front Desk Receptionist Benefits Offered: 
  • Health Insurance (Single & Family plans available) 
  • Life Insurance 
  • Disability Insurance 
  • 401(k) Plan with Company Match 
  • Employee Discount Program 
  • Paid Time Off (PTO) 
  • Paid Holidays 

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