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Front Desk Receptionist Jobs in Raleigh, NC (NOW HIRING)

JCSI

Front Desk Receptionist

Cary, NC · On-site

$17 - $19/hr

Front Desk Receptionist (Medical Office)- Full-Time Location: Cary, NC Salary: $17-$19 per hour About the Role: We are seeking an experienced Medical Front Desk Receptionist to join our growing ...

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Amsurg

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays ...

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays ...

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays ...

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented and dependable Front Desk Receptionist to join our ambulatory surgery center team. This position plays ...

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All JobsFront Desk Receptionist JobsFront Desk Receptionist Jobs in Raleigh, NC

Front Desk Receptionist information

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How much do front desk receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk receptionist in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What is a front desk receptionist?

Front desk receptionists are professionals who serve as the first point of contact for visitors, clients, and employees at an organization. They are responsible for greeting guests, answering phone calls, responding to inquiries, and directing people to the appropriate departments or personnel. Additionally, front desk receptionists often handle administrative tasks such as managing appointments, sorting mail, and maintaining a welcoming reception area. Their role is crucial for creating a positive first impression of the company.

What does a front desk receptionist do?

A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities. They are also in charge of answering calls, fielding questions from callers, operating a switchboard, and relaying messages to office employees. Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and basic administrative knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure help someone stand out in this role. These competencies ensure efficient office operations, positive first impressions, and high-quality service for clients and visitors.

What are some common challenges a front desk receptionist might face, and how can they be addressed?

Front Desk Receptionists often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining organization during busy periods. To address these, strong time-management and communication skills are essential. Many receptionists find it helpful to prioritize tasks, remain calm under pressure, and use organizational tools like scheduling software. Supportive team environments and clear protocols also make it easier to resolve issues efficiently and maintain a welcoming atmosphere.

What is the difference between Front Desk Receptionist vs Office Assistant?

AspectFront Desk ReceptionistOffice Assistant
Primary RoleGreeting visitors, answering phones, scheduling appointmentsSupporting office operations, data entry, filing
Work EnvironmentFront lobby, reception areaOffice, administrative areas
Required SkillsCommunication, customer service, organizationAdministrative skills, multitasking, computer proficiency
Common CertificationsNone required, but customer service training helpfulNone typically required

While both roles support office functions, a Front Desk Receptionist primarily manages visitor interactions and front-office duties, whereas an Office Assistant handles broader administrative tasks behind the scenes. The roles often overlap but serve different focal points within an organization.

Can a shy person be a front desk receptionist?

A front desk receptionist role involves greeting visitors, answering phones, and managing schedules, which requires good communication skills. While being shy may present challenges, developing interpersonal skills and gaining experience can help shy individuals succeed in this position.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, and the role often requires good communication and organizational skills.
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The most popular types of Front Desk Receptionist jobs in Raleigh, NC are:

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For Front Desk Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Front Desk Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Desk Receptionist jobs?

Cities near Raleigh, NC with the most Front Desk Receptionist job openings:

Front Desk Receptionist jobs near you
Infographic showing various Front Desk Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,794 per year, or $16.2 per hour.

Front Desk Receptionist

JCSI

Cary, NC • On-site

$17 - $19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk Receptionist (Medical Office)- Full-Time

Location: Cary, NC

Salary: $17–$19 per hour

About the Role:

We are seeking an experienced Medical Front Desk Receptionist to join our growing healthcare team in Cary, NC. The ideal candidate has prior experience in a medical office front desk role, strong customer service skills, and the ability to thrive in a fast-paced clinical environment.

Key Responsibilities:

  • Answer and return patient phone calls professionally and efficiently

  • Greet and check in patients; verify demographics and insurance information

  • Collect copays, deductibles, coinsurance, and outstanding balances

  • Check insurance eligibility and update EMR records

  • Schedule and confirm patient appointments

  • Process patient check-outs and manage recalls

  • Balance daily payment batches across multiple systems

  • Maintain a clean, organized front desk area

  • Assist with prescription logging and retail/cosmetic product coordination

  • Utilize EMR and payment systems (NexTech, EMA, CareCredit, ALLE, PayJunction, ModMed Pay – training provided as needed)

Qualifications:

  • High school diploma or equivalent

  • 1+ year of medical office front desk experience required

  • 1+ year of customer service experience

  • Familiarity with EMR systems preferred

  • Strong communication, organizational, and multitasking skills

  • Ability to maintain confidentiality and follow office policies

  • Comfortable working with patients in a professional healthcare setting

Physical Requirements:

  • Ability to sit or stand for extended periods

  • Ability to lift up to 50 lbs as needed

  • Ability to bend, stoop, and perform repetitive hand movements

  • Comfortable working in a medical office environment with patient interaction

This is an excellent opportunity for a detail-oriented, dependable medical receptionist who values teamwork and exceptional patient service.

We are an equal opportunity employer and welcome applicants from all backgrounds. We support a diverse, inclusive, and equitable workplace. If you require accommodations during the hiring process, please let us know.