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Front Desk Assistant Jobs in Raleigh, NC (NOW HIRING)

Front Desk Supervisor

Raleigh, NC · On-site

$16.50 - $21.50/hr

Perform hands-on front desk duties and operate hotel front office systems and equipment as needed -- leading by example alongside your team every shift * Assist with new associate onboarding ...

Part Time Front Desk

Cary, NC · On-site

$15.25 - $19.50/hr

About the job Part Time Front Desk Part Time Front Desk needs 2 years' experience in a professional ... Coordinate conference room scheduling and assist with office event planning/department projects.

Maintain a clean, organized front desk area * Assist with prescription logging and retail/cosmetic product coordination * Utilize EMR and payment systems (NexTech, EMA, CareCredit, ALLE, PayJunction ...

Front Desk

Wake Forest, NC · On-site

$19 - $24/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

... Assist front office management team with reviewing the following reports: A. Credit limit B ... Never leave the front desk unattended. Team Interaction • Encourage and build mutual respect and ...

Front Desk

Wake Forest, NC · On-site

$19 - $24/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Front Desk Administrator

Durham, NC · On-site

$14.75 - $19.50/hr

Front Desk Administrator This is not a "sit quietly behind the desk" position. You are the first ... Support compliance requirements by protecting confidential and HIPAA-sensitive information * Assist ...

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is gathering and documenting the necessary personal and ...

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is gathering and documenting the necessary personal and ...

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$15 - $19.50/hr

The Front Desk Supervisor roles include: * Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is gathering and documenting the necessary personal and ...

Front Desk

Chapel Hill, NC · On-site

$12.25 - $15/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

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Front Desk Assistant information

See Raleigh, NC salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for front desk assistant in Raleigh, NC is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.83 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Raleigh, NC? The most popular types of Front Desk jobs in Raleigh, NC are:
What are popular job titles related to Front Desk Assistant jobs in Raleigh, NC? For Front Desk Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Raleigh, NC look for? The top searched job categories for Front Desk Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Desk Assistant jobs? Cities near Raleigh, NC with the most Front Desk Assistant job openings:
Infographic showing various Front Desk Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,428 per year, or $14.6 per hour.
Dental Front Desk Assistant

Dental Front Desk Assistant

Friendly Dental Group

Durham, NC

$19 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Paid holidays

Dental Front Desk Assistant - Durham, NC
Our established general dentistry practice in Durham, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience.

What Were Looking For:

  • Minimum 1 year of dental front desk experience
  • Experience with scheduling, patient check-in/check-out, and front desk workflow
  • Knowledge of dental insurance, billing, and patient accounts preferred
  • Strong communication, customer service, and multitasking skills
  • Positive, professional, and team-oriented attitude

What You'll Do:

  • Welcome and assist patients in a friendly, professional manner
  • Answer phone calls, respond to messages, and schedule appointments
  • Support patient check-in/check-out and maintain accurate patient records
  • Maintain accurate patient records and update systems as needed
  • Assist with insurance verification, billing, collections, and account follow-up
  • Ensure the front desk is clean, organized, and welcoming
  • Deliver excellent customer service and resolve patient inquiries promptly
  • Work closely with the clinical and administrative team to support patient care

What We Offer:

  • Pay: $19$23/hour, based on experience
  • Benefits: medical, dental, vision and life insurance
  • 401(k)
  • Paid time off

Schedule:

  • Monday through Friday
  • Daytime hours
  • 8-hour shifts
  • In-person position