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Front Desk Assistant Jobs in Raleigh, NC (NOW HIRING)

Schulte

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

Schulte

Front Desk

Chapel Hill, NC · On-site

$12.25 - $15/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$12.25 - $15/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

HYATT Hotels

Front Desk Associate

Morrisville, NC · On-site

$13 - $16.75/hr

Front Desk Associate The Front Desk Associate creates the Hyatt Place experience for our guests by ... Display respect and good manners with others at all times. * Assist guests with check in and check ...

Concord Hospitality

Front Desk Supervisor

Durham, NC · On-site

$15.50 - $20/hr

As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering ... Many of our supervisors advance within a few years to Assistant General Manager roles.

Concord Hospitality

Front Desk Supervisor

Durham, NC · On-site

$15.50 - $20/hr

Description As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in ... Many of our supervisors advance within a few years to Assistant General Manager roles.

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$11.75 - $15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

Concord Hospitality

Front Desk Supervisor

Durham, NC · On-site

$15.50 - $20/hr

Description As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in ... Many of our supervisors advance within a few years to Assistant General Manager roles.

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Greet and assist guests during arrival and departure * Process payments and issue room keys

HYATT Hotels

Front Desk Clerk

Raleigh, NC · On-site

$17/hr

Front Desk Clerk Or Guest Services Clerk Compensation: $17.00 per hour, Full-Time As a Front Desk ... Responsibilities * Assist guests efficiently, courteously, and professionally at all times

Onelife Fitness

Front Desk Associate

Durham, NC · On-site

$10 - $18.05/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

US Fitness

Front Desk Associate

Durham, NC · On-site

$12.75 - $16.25/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in. What You'll Do: * Greet and check in ...

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Front Desk Assistant information

See Raleigh, NC salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for front desk assistant in Raleigh, NC is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.83 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Raleigh, NC? The most popular types of Front Desk jobs in Raleigh, NC are:
What are popular job titles related to Front Desk Assistant jobs in Raleigh, NC? For Front Desk Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Raleigh, NC look for? The top searched job categories for Front Desk Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Desk Assistant jobs? Cities near Raleigh, NC with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,428 per year, or $14.6 per hour.
Front Desk

Front Desk

Schulte

Chapel Hill, NC • On-site

$11.50 - $15/hr

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE
  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

Facebook

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