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Front Desk Manager Jobs in Raleigh, NC (NOW HIRING)

21c Museum Hotels

Front Desk Agent

Durham, NC · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

Fairmont

Front Desk Agent

Durham, NC · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

Gold's Gym

Front Desk Supervisor

Raleigh, NC · On-site

$16.50 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Build and manage weekly schedules for front desk and Kids Club coverage. * Ensure shifts are properly staffed and coverage gaps are addressed quickly. * Assist with hiring, onboarding, and training ...

Gold's Gym

Front Desk Supervisor

Raleigh, NC · On-site

$29K - $35K/yr

  • Medical

  • Retirement

  • PTO

Staffing and Scheduling • Build and manage weekly schedules for front desk and Kids Club coverage. • Ensure shifts are properly staffed and coverage gaps are addressed quickly. • Assist with ...

Global Channel Management

Part Time Front Desk

Cary, NC · On-site

$15.25 - $19.50/hr

About the job Part Time Front Desk Part Time Front Desk needs 2 years' experience in a professional ... Professionally manage all incoming calls and correspondence; handle routine inquires and direct ...

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description Concord Hospitality is seeking a Front Desk/Guest Care Manager to lead a dynamic team dedicated to delivering exceptional guest service while upholding both brand and Concord standards.

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description Concord Hospitality is seeking a Front Desk/Guest Care Manager to lead a dynamic team dedicated to delivering exceptional guest service while upholding both brand and Concord standards.

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$15 - $19.50/hr

Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is gathering and documenting the necessary personal and financial information. * Assessing staffing needs ...

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$16.50 - $21.50/hr

Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is gathering and documenting the necessary personal and financial information. * Assessing staffing needs ...

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$16.50 - $21.50/hr

Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is gathering and documenting the necessary personal and financial information. * Assessing staffing needs ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$14.75 - $19/hr

This role is responsible for maintaining a professional, welcoming, and well-managed front desk environment while helping ensure the office remains secure and runs smoothly. This is a highly visible ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$15.75 - $20.25/hr

This role is responsible for maintaining a professional, welcoming, and well-managed front desk environment while helping ensure the office remains secure and runs smoothly. This is a highly visible ...

Strata Solar LLC

Front Desk Coordinator

Durham, NC

$15.75 - $20.25/hr

This role is responsible for maintaining a professional, welcoming, and well-managed front desk environment while helping ensure the office remains secure and runs smoothly. This is a highly visible ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Raleigh, NC

Front Desk Manager information

See Raleigh, NC salary details

$8

$16

$25

How much do front desk manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk manager in Raleigh, NC is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Raleigh, NC?

The most popular types of Front Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Desk Manager jobs?

Cities near Raleigh, NC with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $38,880 per year, or $18.7 per hour.

Front Desk Agent

21c Museum Hotels

Durham, NC • On-site

$60K - $65K/yr

Other

Re-posted 4 days ago

Job description

Location: New Orleans, LA
Reports To: Front Desk Manager,
Job Type: Full-time

Summary

The Front Desk Agent is often the first point of contact for guests or clients. You’ll manage check-ins and check-outs (if hospitality), answer inquiries, handle reservations, and support guest satisfaction by providing courteous, prompt, and helpful service.

Key Duties & Responsibilities

  • Greet and welcome guests/visitors in a professional and friendly manner

  • Manage reservations: online, phone, and walk-in; confirm, modify or cancel as necessary

  • Respond to guest inquiries, concerns or complaints; escalate as needed

  • Provide information about local attractions, transportation, hotel/office services

  • Maintain records, complete logs/reports, ensure front desk area is well kept and presentable

  • Coordinate with housekeeping, maintenance and other departments to ensure rooms or facilities are ready and in good condition

  • Follow safety, security, and cash handling procedures

Qualifications:
Qualifications

  • High school diploma or equivalent; further education in hospitality or related fields is a plus

  • Excellent interpersonal and communication skills; professional appearance and demeanor

  • Ability to multitask, stay organized, and manage time effectively

  • Strong problem-solving skills; ability to remain calm under pressure or during peak periods

  • Basic computer skills; experience with reservation / property management systems helpful

Additional Information

Benefits

  • Competitive salary: $60,000 – $65,000 annually.

  • Professional development and growth opportunities.

  • Collaborative and supportive work environment.

  • Opportunity to develop key communication and organizational skills.

  • Full-time, on-site position in Austin, TX.

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