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Front Desk Receptionist Manager Jobs in Raleigh, NC

Goshen Medical Center

Front Desk/Receptionist

Lillington, NC · On-site

$12.50 - $16.25/hr

Front Desk/Receptionist Cape Fear Front Desk/Receptionist Qualifications * Bilingual * Computer ... Ensure all forms, records, etc pertinent to the office visit are available • Manage new patient ...

Amsurg

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

ClifyX

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist NCMMIS is in search of 1 FTE. Position is 8 - 5pm, 1 hr. lunch. Selection ... Handle personnel badging requirements (photos/forms/database input/file management/communications)

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Front Desk Receptionist Manager information

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How much do front desk receptionist manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for front desk receptionist manager in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are some common challenges faced by front desk receptionist managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What does a front desk receptionist manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a front desk receptionist manager?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.
What are the most commonly searched types of Front Desk Receptionist jobs in Raleigh, NC? The most popular types of Front Desk Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Desk Receptionist Manager jobs? Cities near Raleigh, NC with the most Front Desk Receptionist Manager job openings:
Front Desk Receptionist Manager jobs near you

Front Desk/Receptionist

Goshen Medical Center

Lillington, NC • On-site

$12.50 - $16.25/hr

Other

Re-posted yesterday

Job description

Front Desk/Receptionist
Cape Fear Front Desk/Receptionist
Qualifications
  • Bilingual
  • Computer Skills

Job Description: Job Description
Front Desk/Receptionist
Immediate Supervisor Title: Site Leader
QUALIFICATIONS:
• High school diploma or equivalent
• Associate degree in office assistant/medical assistant preferred
• Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
• Ability to address patient concerns/questions in a positive proactive manner
• Ability to handle multiple tasks in a professional, organized, and friendly manner
• Excellent communication skills
• Career Readiness Certificate
RESPONSIBILITIES:
• Answer phones; take messages and route to appropriate personnel
• Unlock front door and receptionist window at required times
• Greet patients, verify insurance information and collect any fees due before patient is seen by a provider
• Check patient in and out on computer system. This includes verification of insurance and demographic information
• Process office visit charges and patient payment transactions in a timely manner according to GMC policy
• Complete End-Of-Day reports and reconcile patient accounts with Site leader
• Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc pertinent to the office visit are available
• Manage new patient requests. Set-up new patient packets and charts
• Maintain computer chart accuracy the information as soon as possible.
• Maintain cleanliness and organization of front desk and the office supply cabinet

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