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Front Desk Receptionist Manager Jobs in Raleigh, NC

Amsurg

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

AMSURG

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

Robert Half

Front Desk Coordinator

Raleigh, NC · On-site

$21.85 - $25.30/hr

Manage a multi-line phone system, respond to incoming calls promptly, and relay messages accurately ... Prior experience in a front desk, receptionist, or administrative support role. * Ability to ...

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Front Desk Receptionist Manager information

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How much do front desk receptionist manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front desk receptionist manager in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What does a front desk receptionist manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a front desk receptionist manager?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.

What are some common challenges faced by front desk receptionist managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are the most commonly searched types of Front Desk Receptionist jobs in Raleigh, NC?

The most popular types of Front Desk Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Desk Receptionist Manager jobs?

Cities near Raleigh, NC with the most Front Desk Receptionist Manager job openings:

Front Desk Receptionist Manager jobs near you

Medical Front Desk Receptionist - Raleigh, North Carolina

EMrecruits, LLC

Raleigh, NC

$15 - $19/hr

Full-time

Posted 3 days ago

New

Job description

Medical Front Desk Receptionist – Pediatrics | Patient‑Centered Practice


Location: HealthPark Pediatrics

Employment Type: Full‑Time | On‑Site


About the Opportunity

HealthPark Pediatrics is seeking a warm, organized, and patient‑focused Medical Front Desk Receptionist to join our dedicated pediatric care team. This role is ideal for someone who enjoys being the welcoming face of the practice and thrives in a supportive, family‑centered medical environment.


Our practice is committed to providing compassionate, high‑quality pediatric care from infancy through adolescence. As the first point of contact for families, the front desk receptionist plays a key role in creating a positive experience and ensuring smooth daily operations.


Position Overview

The Medical Front Desk Receptionist supports the practice by managing patient check‑in and check‑out, scheduling appointments, answering phones, verifying insurance, and maintaining accurate patient information. This position works closely with other administrative and clinical team members and includes cross‑training for check‑out responsibilities.


Responsibilities

  • Provide a warm, professional greeting to patients and families upon arrival
  • Check patients in and out accurately and efficiently
  • Answer multi‑line phones and schedule appointments
  • Collect copayments and verify insurance coverage
  • Enter and update patient demographics and insurance information in the EHR
  • Scan and organize patient records within the electronic medical record system
  • Coordinate with providers and staff to support smooth office flow
  • Maintain patient confidentiality and follow HIPAA guidelines
  • Keep the front desk and lobby area clean, organized, and welcoming


Qualifications

  • High School Diploma required
  • Minimum of two (2) years of experience in a medical or office setting preferred
  • Prior front desk or receptionist experience strongly preferred
  • Experience with Phreesia, Allscripts and Veradigm a plus - or needs to learn quickly
  • Familiarity with EHR systems and basic computer skills
  • Excellent communication, customer service, and interpersonal skills
  • Ability to work efficiently in a fast‑paced, team‑oriented environment
  • Friendly, professional, and family‑focused demeanor


Why Join HealthPark Pediatrics?

  • Well‑established pediatric practice with a strong commitment to patient‑centered care
  • Supportive, collaborative team environment
  • Stable, full‑time schedule with no weekend hours
  • Opportunity to make a meaningful impact on the patient and family experience


How to Apply

If you are a Medical Front Desk Receptionist who values teamwork, professionalism, and exceptional pediatric care, we welcome your application.


Apply today to join HealthPark Pediatrics and help create a positive experience for every child and family who walks through our doors.


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