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Front Desk Receptionist Manager Jobs in Raleigh, NC

Foot and Ankle Specialists

Front Desk Receptionist

Cary, NC · On-site

$15.25 - $19.50/hr

Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned ... Schedule appointments and manage multiple provider calendars * Register new patients and update ...

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

Amsurg

Front Desk Receptionist

Raleigh, NC

$13.25 - $17/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

AMSURG

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Update patient accounts by recording personal and financial information in the revenue management ...

AirSculpt

Front Desk Receptionist

Raleigh, NC · On-site

$18 - $20/hr

Overview The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with ... Manage the clinic schedule and patient appointments; ensure the check-in process is handled in ...

AirSculpt

Front Desk Receptionist

Raleigh, NC · On-site

$18 - $20/hr

Overview The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with ... Manage the clinic schedule and patient appointments; ensure the check-in process is handled in ...

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Front Desk Receptionist Manager information

See Raleigh, NC salary details

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How much do front desk receptionist manager jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for front desk receptionist manager in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are some common challenges faced by Front Desk Receptionist Managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What does a Front Desk Receptionist Manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a Front Desk Receptionist Manager, and why are they important?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.
What are the most commonly searched types of Front Desk Receptionist jobs in Raleigh, NC? The most popular types of Front Desk Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Desk Receptionist Manager jobs? Cities near Raleigh, NC with the most Front Desk Receptionist Manager job openings:
Front Desk Receptionist Manager jobs near you

Front Desk Receptionist

Foot & Ankle Specialists of Mid Atlantic

Cary, NC

$15.25 - $19.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago

Job description

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. 
 
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): 
  • Greet patients upon arrival and address questions and concerns 
  • Answer incoming calls, provide information, transfer calls, and take messages as needed 
  • Schedule appointments and manage multiple provider calendars 
  • Register new patients and update existing patient demographics and financial information 
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff 
  • Maintain and update patient records through data entry, faxing, and scanning 
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items 
  • Review and update accounts receivable/payable changes since prior visits 
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly 
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service 
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments 
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files 
  • Review billing claims and denials; gather required information from providers or patients to resolve issues 
  • Support additional office tasks and projects as needed 
Front Desk Receptionist Required Skills and Experience: 
  • High School Diploma or GED equivalent 
  • 2+ years of administrative support experience in a medical environment preferred 
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred 
  • Excellent customer service and interpersonal skills 
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public  
  • Strong communication, multi-tasking, and problem-solving skills 
  • Ability to thrive in a fast-paced and demanding work environment 
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction 
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times 
  • Sound judgment and discretion in handling sensitive information 
  • Team-oriented mindset, flexibility, and a willingness to learn 
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems  
Front Desk Receptionist Physical Requirements: 
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: 
  • Sit, talk, hear, and use hands to write, type, or operate office equipment 
  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell 
  • Perform repetitive motions, including reaching overhead and typing 
  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds 
  • Maintain peripheral vision, depth perception, and focus adjustments 
Front Desk Receptionist Benefits Offered: 
  • Health Insurance (Single & Family plans available) 
  • Life Insurance 
  • Disability Insurance 
  • 401(k) Plan with Company Match 
  • Employee Discount Program 
  • Paid Time Off (PTO) 
  • Paid Holidays 

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