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Front Desk Receptionist Manager Jobs in Raleigh, NC

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A privately owned physical therapy clinic is looking for a part-time receptionist. Duties will include: 1. Answering phone calls 2. Check-In/Check-Out patients 3. Scheduling patients 4. Verifying ...

Be Seen First

A privately owned physical therapy clinic is looking for a part-time receptionist. Duties will include: 1. Answering phone calls 2. Check-In/Check-Out patients 3. Scheduling patients 4. Verifying ...

Receptionist

Raleigh, NC

$14 - $18.25/hr

Position: Front Desk/Receptionist Company: Medi-Weightloss of Raleigh About Medi-Weightloss of ... As a Receptionist working under the direct supervision of the Office Manager, you will: * Utilize a ...

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Front Desk Receptionist Manager information

See Raleigh, NC salary details

$9

$16

$21

How much do front desk receptionist manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front desk receptionist manager in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are some common challenges faced by front desk receptionist managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What does a front desk receptionist manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a front desk receptionist manager?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.
What are the most commonly searched types of Front Desk Receptionist jobs in Raleigh, NC? The most popular types of Front Desk Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Desk Receptionist Manager jobs? Cities near Raleigh, NC with the most Front Desk Receptionist Manager job openings:

Front Desk Coordinator

The Joint Chiropractic

Morrisville, NC โ€ข On-site

Other

Posted 4 days ago


Job description

Front Desk Wellness Coordinator – Morrisville, NC (In-Person)

Hourly Base + Bonus | Part-Time Front Desk Coordinator

We are seeking an organized, personable, and detail-oriented team member for part-time, in-clinic duties focused on front desk operations and administrative support. This role is ideal for someone who enjoys working directly with clients in a calm, professional wellness environment.

Key Responsibilities:

  • Greet patients and members upon arrival and complete check-in procedures
  • Answer incoming phone calls and respond to electronic messages in a timely and professional manner
  • Schedule, confirm, and manage appointments using clinic scheduling systems
  • Process payments and support basic point-of-sale functions
  • Maintain accurate records and complete basic reporting tasks
  • Provide general administrative and front desk support to ensure smooth daily clinic operations

Compensation & Hours:

  • Approximately 25–32 hours per week (negotiable)
  • $15- $18 Hourly base pay plus bonus opportunity based on performance

Preferred Qualifications:

  • Strong customer service and interpersonal communication skills
  • Comfort using phone systems, scheduling software, and electronic records
  • Prior experience in a front desk, receptionist, or administrative role preferred
  • Ability to multitask, stay organized, and work efficiently in a fast-paced environment
  • Dependable, professional, and team-oriented

Additional Information:

  • Position is in person at the Morrisville, NC location

Benefits:

  • Employee discount
  • Flexible scheduling
  • Supportive team environment with opportunities for growth

Job Types: Full-time, Part-time

Experience:

  • Customer service: 2 years (Preferred)
  • Sales: 1 year (required)

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