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Front Desk Receptionist Manager Jobs in Raleigh, NC

RS Eye Care

Front Desk Receptionist

Holly Springs, NC · On-site

$15 - $18/hr

Schedule, confirm, and manage patient appointments.Answer phone calls, emails, faxes, and patient inquiries professionally.Verify insurance eligibility and benefits.Collect patient information and ...

STRIVE PHYSICAL THERAPY & FITNESS

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Medical Front Desk Receptionist

Morrisville, NC · On-site

$12/hr

A privately owned physical therapy clinic is looking for a part-time receptionist. Duties will include: 1. Answering phone calls 2. Check-In/Check-Out patients 3. Scheduling patients 4. Verifying ...

STRIVE PHYSICAL THERAPY & FITNESS

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Medical Front Desk Receptionist

Morrisville, NC · On-site

$12/hr

A privately owned physical therapy clinic is looking for a part-time receptionist. Duties will include: 1. Answering phone calls 2. Check-In/Check-Out patients 3. Scheduling patients 4. Verifying ...

Packo Bottling

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Front Desk Reception

Louisburg, NC · On-site

$16 - $20/hr

Manage front desk operations, including greeting guests, answering phone calls, and directing ... management skills with the ability to prioritize tasks effectively. * Experience as a receptionist ...

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Front Desk Receptionist Manager information

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How much do front desk receptionist manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for front desk receptionist manager in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What does a front desk receptionist manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a front desk receptionist manager?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.

What are some common challenges faced by front desk receptionist managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are the most commonly searched types of Front Desk Receptionist jobs in Raleigh, NC?

The most popular types of Front Desk Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Desk Receptionist Manager jobs?

Cities near Raleigh, NC with the most Front Desk Receptionist Manager job openings:

Front Desk Receptionist Manager jobs near you

Front Desk Receptionist (Dermatology) Garner, NC

Anne Arundel Dermatology

Garner, NC • On-site

$13.25 - $17.25/hr

Full-time

Posted 6 days ago

Anne Arundel Dermatology rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. 

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.


We are seeking a professional, bright, and enthusiastic person with excellent people and communication skills. You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts as well as various other administrative tasks.

The Front Desk Receptionist is responsible for greeting patients and completing their check-in and check-out process. The Receptionist will enter new patient information into the computer and review patient charts for accuracy and verification, ensure all signatures have been obtained, and collect payments as necessary.  

Duties/Responsibilities: 

  • Greet each patient in a pleasant and professional manner. 
  • Screen calls, schedules appointments and referrals. 
  • Take accurate, concise phone messages. 
  • Enter complete patient demographics when making appointments. 
  • Evaluate chart data to verify all information has been received, completed and signed. 
  • Check-in and check-out patients. 
  • Track patients in the reception area and communicate with patients as needed. 
  • Proactively collect patient payments. 
  • Update product inventory weekly. 
  • Always treat patients with dignity and empathy. 
  • Fulfill inventory orders. 
  • As closer – run end of day reports & balance payment totals. 
  • Distribute incoming reports and correspondence in patient charts. 
  • Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately. 
  • Assist other staff as needed. 
  • Other duties assigned as deemed necessary by management. 

Education and Experience: 

  • High School Graduate or GED (required). 
  • 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred). 
  • Previous experience in Dermatology (preferred)

Skills/Abilities:

What Anne Arundel Dermatology employees say

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