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Hotel Front Receptionist Jobs (NOW HIRING)

Dolce by Wyndham

Hotel Front Desk Receptionist

Hollywood, FL · On-site

$13.75 - $17.50/hr

... as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • Well-versed in taking telephone calls and handling stressful situations • Possesses strong customer ...

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Hotel Front Receptionist information

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How much do hotel front receptionist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for hotel front receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a hotel front receptionist?

Hotel front receptionists are the first point of contact for guests at a hotel. They handle check-ins and check-outs, answer questions, manage reservations, and provide information about the hotel and surrounding area. Their responsibilities also include handling payments, responding to guest requests, and ensuring a smooth and welcoming experience for all visitors. Strong communication, organization, and customer service skills are essential for this role.

What skills and qualifications are needed to be a hotel front receptionist?

To thrive as a Hotel Front Receptionist, you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is highly valuable. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help you stand out in this role. These skills are crucial for ensuring guest satisfaction, efficient operations, and maintaining the hotel's positive reputation.

What are common challenges faced by hotel front receptionists and how can they be managed?

Hotel front receptionists often encounter challenges such as handling multiple guest requests simultaneously, managing difficult or dissatisfied guests, and ensuring smooth communication between departments. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Building familiarity with the hotel's reservation and management systems also helps streamline daily tasks, while proactive problem-solving can turn guest complaints into positive experiences. Regular training and support from the team further equip receptionists to handle busy periods and unexpected situations confidently.

What is the difference between Hotel Front Receptionist vs Hotel Concierge?

AspectHotel Front ReceptionistHotel Concierge
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service experience; sometimes certifications in hospitality
Work EnvironmentFront desk, lobby area, administrative tasksLobby, guest services, personalized assistance
Employer & Industry UsageHotels, resorts, hospitality industryLuxury hotels, resorts, upscale establishments
Common Search & ComparisonGuest check-in/out, reservations, customer inquiriesRestaurant reservations, local recommendations, personalized services

The Hotel Front Receptionist primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative and customer service tasks. In contrast, the Hotel Concierge offers personalized guest services, including reservations and local recommendations. While both roles require excellent communication skills and hospitality experience, the Concierge often provides a more specialized, guest-focused service in upscale settings.

How much do they pay a hotel front receptionist?

The average hourly wage for a hotel front receptionist in the United States is around $12 to $15, with annual salaries typically ranging from $25,000 to $35,000. Pay can vary based on experience, location, and the size of the hotel, and some positions may include tips or shift differentials.
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Cities with the most Hotel Front Receptionist job openings:

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Hotel Front Receptionist jobs near you
Infographic showing various Hotel Front Receptionist job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Hotel Front Desk Associate - Receptionist

Hilton Garden Inn Overland Park

Leawood, KS • On-site

$15/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

Hotel Front Desk Associate - Receptionist

Hilton Garden Inn of Overland Park is currently hiring for a full-time Hotel Front Desk Associate - Receptionist in the Overland Park, KS area. This hospitality position earns a competitive wage of $15/hour.

In addition to competitive pay and our fantastic company culture, we offer our Hotel Front Desk Associates - Receptionists the following benefits:

  • Medical
  • Dental
  • Vision
  • A 401(k)
  • Discounts on hotel rooms

As a Hotel Front Desk Associate - Receptionist, you are the face of hospitality! You are the very first impression each guest has as they walk through our doors. With a friendly attitude, you greet each guest and assist with check-in or check-out. You enthusiastically register guests and assign rooms, accommodating special requests whenever possible. Using your top-notch communication skills, you speak with guests over the phone to make or adjust reservations.

You keep the front desk area clean and presentable for our guests. Always meticulous, you make sure that all billing is accurate. You are sure to handle cash, credit cards, and checks responsibly according to our policies and procedures. As needed, you provide positive resolutions to guest concerns. Meeting guests and helping them have the best experience possible fills you with great satisfaction!

Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable.

Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!

Our ideal Hotel Front Desk Associate - Receptionist:

  • Efficient - able to effectively prioritize and delegate multiple tasks
  • Excellent communicator - has solid verbal and written communication skills
  • Organized and flexible - thrives in a fast-paced environment
  • Hospitality-driven - willing to provide top-notch service to everyone
  • Detail-Oriented – pays attention to all the details and excels at accurate record keeping

If this sounds like you, keep reading!

Requirements:

  • Experience working at a hotel
  • Ability to stand or walk for long periods of time

Experience working specifically with Hilton is preferred but not required. Computer skills would be a plus. If you meet the above requirements, we need you. Apply today to join our hospitality team!

Apply