ZipRecruiter

Log In

1

Hotel Front Receptionist Jobs (NOW HIRING)

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC

$14/hr

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest ... hotel receptionist, or guest service specialist preferred * Possesses strong customer service ...

Dolce by Wyndham

Hotel Front Desk Receptionist

Hollywood, FL · On-site

$13.75 - $17.75/hr

Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information ...

next page

Showing results 1-20

All JobsHotel Front Receptionist Jobs

Hotel Front Receptionist information

See salary details

$10

$16

$22

How much do hotel front receptionist jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for hotel front receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Front Receptionist, and why are they important?

To thrive as a Hotel Front Receptionist, you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is highly valuable. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help you stand out in this role. These skills are crucial for ensuring guest satisfaction, efficient operations, and maintaining the hotel's positive reputation.

What is the difference between Hotel Front Receptionist vs Hotel Concierge?

AspectHotel Front ReceptionistHotel Concierge
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service experience; sometimes certifications in hospitality
Work EnvironmentFront desk, lobby area, administrative tasksLobby, guest services, personalized assistance
Employer & Industry UsageHotels, resorts, hospitality industryLuxury hotels, resorts, upscale establishments
Common Search & ComparisonGuest check-in/out, reservations, customer inquiriesRestaurant reservations, local recommendations, personalized services

The Hotel Front Receptionist primarily handles check-ins, check-outs, and guest inquiries at the front desk, focusing on administrative and customer service tasks. In contrast, the Hotel Concierge offers personalized guest services, including reservations and local recommendations. While both roles require excellent communication skills and hospitality experience, the Concierge often provides a more specialized, guest-focused service in upscale settings.

What are some common challenges faced by hotel front receptionists and how can they be managed effectively?

Hotel front receptionists often encounter challenges such as handling multiple guest requests simultaneously, managing difficult or dissatisfied guests, and ensuring smooth communication between departments. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Building familiarity with the hotel's reservation and management systems also helps streamline daily tasks, while proactive problem-solving can turn guest complaints into positive experiences. Regular training and support from the team further equip receptionists to handle busy periods and unexpected situations confidently.

What are hotel front receptionists?

Hotel front receptionists are the first point of contact for guests at a hotel. They handle check-ins and check-outs, answer questions, manage reservations, and provide information about the hotel and surrounding area. Their responsibilities also include handling payments, responding to guest requests, and ensuring a smooth and welcoming experience for all visitors. Strong communication, organization, and customer service skills are essential for this role.
More about Hotel Front Receptionist jobs
What cities are hiring for Hotel Front Receptionist jobs? Cities with the most Hotel Front Receptionist job openings:
What states have the most Hotel Front Receptionist jobs? States with the most job openings for Hotel Front Receptionist jobs include:
What job categories do people searching Hotel Front Receptionist jobs look for? The top searched job categories for Hotel Front Receptionist jobs are:
Hotel Front Receptionist jobs near you
Infographic showing various Hotel Front Receptionist job openings in the United States as of July 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Hotel Front Desk Clerk

Shri Hotels

Smithfield, NC

$14/hr

Full-time

Posted 10 days ago

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:

$12 - $14 hourly


Responsibilities:
  • Mitigate customer complaints as needed
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Qualifications:
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • Has experience answering telephone calls and troubleshooting stressful situations

About Company

Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina.

Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.