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Marriott Receptionist Jobs (NOW HIRING)

Columbia Sussex

Spa Receptionist

Myrtle Beach, SC · On-site

$11.25 - $14/hr

Spa Receptionist Your general responsibilities and duties are: opening and closing spa duties ... Marriott. * Employees shall maintain accurate guest records and confidentiality in the manner ...

Davidson Hospitality Group

Spa Receptionist

Newport, RI · On-site

$12/hr

As a Spa Receptionist, you will be responsible for greeting guests, scheduling appointments ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

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How much do marriott receptionist jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for marriott receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does a Marriott Receptionist do?

A Marriott Receptionist is responsible for welcoming guests, checking them in and out, answering questions, and providing excellent customer service at the front desk. They handle reservations, manage room assignments, and address guest concerns or requests in a professional manner. Receptionists also coordinate with other hotel departments to ensure smooth operations and guest satisfaction. They play a key role in creating a positive first impression of the hotel.

What is the difference between Marriott Receptionist vs Front Desk Agent?

AspectMarriott ReceptionistFront Desk Agent
CredentialsHigh school diploma; hospitality experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & IndustryMarriott hotels, hospitality industryVarious hotel brands, hospitality industry
Job ResponsibilitiesGreeting guests, check-in/out, reservationsGuest check-in/out, answering inquiries, reservations

Both roles involve guest interaction in hotel settings, handling reservations, and providing customer service. The Marriott Receptionist typically works specifically at Marriott properties, focusing on front desk duties, while a Front Desk Agent may work across various hotel brands with similar responsibilities. The key differences are mainly in the employer and brand association, but the skills and environment are largely similar.

What is the 15-5 rule at Marriott?

The 15-5 rule at Marriott refers to a customer service guideline where employees aim to resolve guest issues within 15 minutes and follow up within 5 hours to ensure guest satisfaction. For Marriott receptionists, this emphasizes prompt and efficient service to enhance guest experience.

Is it hard to get hired by Marriott?

Getting hired as a Marriott receptionist typically requires a high school diploma or equivalent, good communication skills, and customer service experience. The hiring process involves submitting an application, possibly an interview, and demonstrating professionalism; competition can vary based on location and availability of positions.

How much does Marriott pay receptionists?

Marriott receptionists typically earn an hourly wage ranging from $12 to $18, depending on experience, location, and shift. Salaries may also include benefits such as health insurance and employee discounts, and the role often requires strong customer service skills and familiarity with hotel management systems.

What are the key skills and qualifications needed to thrive as a Marriott Receptionist, and why are they important?

To excel as a Marriott Receptionist, you need strong customer service abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems like Opera, reservation software, and basic office equipment is often required. Excellent communication, problem-solving skills, and a friendly, professional demeanor help you stand out in this guest-facing role. These skills ensure a positive guest experience, smooth front desk operations, and uphold the Marriott brand's high standards.

What are some typical day-to-day tasks for a Marriott Receptionist, and how do they contribute to guest satisfaction?

A Marriott Receptionist handles a variety of daily tasks such as greeting guests upon arrival, managing check-in and check-out procedures, answering inquiries, and coordinating with housekeeping and other departments to ensure guest requests are fulfilled promptly. They also assist with reservations and resolve any issues or complaints in a professional manner. By providing attentive service and maintaining efficient front desk operations, receptionists play a crucial role in creating a welcoming environment and ensuring a positive guest experience.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries, with salaries reaching over $50,000 annually. Senior receptionists with additional responsibilities or those working in high-demand sectors may earn higher wages, especially with relevant experience and advanced skills in customer service and office management.
What cities are hiring for Marriott Receptionist jobs? Cities with the most Marriott Receptionist job openings:
What states have the most Marriott Receptionist jobs? States with the most job openings for Marriott Receptionist jobs include:
What job categories do people searching Marriott Receptionist jobs look for? The top searched job categories for Marriott Receptionist jobs are:
Marriott Receptionist jobs near you
Front Desk Receptionist

Front Desk Receptionist

Fairfield by Marriott

Niagara Falls, NY

$16 - $17.50/hr

Other

Posted 29 days ago

Fairfield By Marriott rating

5.7

Company rating: 5.7 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

66th of 105 rated hotels

Job description

Front Desk Receptionist

Share Apply Part-time High school degree $16.00 - 17.50 per hour

Responsibilities Front Desk:
  • Greeting and assisting guest
  • Handling a variety of administrative support tasks
  • Providing outstanding customer service
  • Make Reservations
  • Check-in &/or Check-out guest
  • Breakfast Serving
  • Keeping Lobby Clean
  • Laundry
Front Desk Job Description:

We are looking for a qualified receptionist to welcome and greet guest with a smile while handling a variety of tasks, such as faxing, taking and routing phone calls, check-in or check-out guest. Make, Change or Cancel reservations.

A good job candidate must be professional and friendly, especially when dealing with clients. Excellent service is a must for great customer experiences.

Responsibilities Front Desk:
  • Welcoming and greeting guest
  • Performing safety checks
  • Directing clients around the area if asked (Must know the general area around the hotel)
  • Answering and forwarding phone calls
  • Making, Changing and or Canceling Reservations
  • Copying, faxing and performing other administrative tasks
  • Laundry
  • Serving and reloading breakfast items (this is only required if you work during 7am-3pm Shifts) and only during Breakfast hours
  • Keeping the Lobby and area clean and well-organized
  • Providing delightful customer service
  • Dealing and Handling customer service with a smile
  • Its a plus if you have experience with using Hotel Property Management Systems
  • Holidays, weekends and occasional overtime
Receptionist Job Requirements:
  • Excellent written and verbal communication skills
  • Great telephone communication skills
  • Great organizational skills
  • Good computer skills, including competency in Microsoft Office programs
  • Good time-management skills
  • Customer-centric approach
  • Professional and friendly disposition
  • Ability to work in a team
  • Willingness to assist colleagues with administrative tasks
  • Experience as a front desk agent is a plus
Work schedule
  • 8 hour shift
  • Weekend availability
  • Monday to Friday
  • Holidays
Benefits
  • Flexible schedule
  • Employee discount
  • Paid training

Fairfield by Marriott - Fairfield by Marriott Niagara Falls 643 Rainbow Blvd, Niagara Falls, NY 14303, USA Apply

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