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Marriott Receptionist Jobs (NOW HIRING)

Davidson Hospitality Group

Spa Receptionist

Newport, RI · On-site

$12/hr

As a Spa Receptionist, you will be responsible for greeting guests, scheduling appointments ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

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How much do marriott receptionist jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for marriott receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does a Marriott Receptionist do?

A Marriott Receptionist is responsible for welcoming guests, checking them in and out, answering questions, and providing excellent customer service at the front desk. They handle reservations, manage room assignments, and address guest concerns or requests in a professional manner. Receptionists also coordinate with other hotel departments to ensure smooth operations and guest satisfaction. They play a key role in creating a positive first impression of the hotel.

What is the difference between Marriott Receptionist vs Front Desk Agent?

AspectMarriott ReceptionistFront Desk Agent
CredentialsHigh school diploma; hospitality experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & IndustryMarriott hotels, hospitality industryVarious hotel brands, hospitality industry
Job ResponsibilitiesGreeting guests, check-in/out, reservationsGuest check-in/out, answering inquiries, reservations

Both roles involve guest interaction in hotel settings, handling reservations, and providing customer service. The Marriott Receptionist typically works specifically at Marriott properties, focusing on front desk duties, while a Front Desk Agent may work across various hotel brands with similar responsibilities. The key differences are mainly in the employer and brand association, but the skills and environment are largely similar.

What is the 15-5 rule at Marriott?

The 15-5 rule at Marriott refers to a customer service guideline where employees aim to resolve guest issues within 15 minutes and follow up within 5 hours to ensure guest satisfaction. For Marriott receptionists, this emphasizes prompt and efficient service to enhance guest experience.

Is it hard to get hired by Marriott?

Getting hired as a Marriott receptionist typically requires a high school diploma or equivalent, good communication skills, and customer service experience. The hiring process involves submitting an application, possibly an interview, and demonstrating professionalism; competition can vary based on location and availability of positions.

How much does Marriott pay receptionists?

Marriott receptionists typically earn an hourly wage ranging from $12 to $18, depending on experience, location, and shift. Salaries may also include benefits such as health insurance and employee discounts, and the role often requires strong customer service skills and familiarity with hotel management systems.

What are the key skills and qualifications needed to thrive as a Marriott Receptionist, and why are they important?

To excel as a Marriott Receptionist, you need strong customer service abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems like Opera, reservation software, and basic office equipment is often required. Excellent communication, problem-solving skills, and a friendly, professional demeanor help you stand out in this guest-facing role. These skills ensure a positive guest experience, smooth front desk operations, and uphold the Marriott brand's high standards.

What are some typical day-to-day tasks for a Marriott Receptionist, and how do they contribute to guest satisfaction?

A Marriott Receptionist handles a variety of daily tasks such as greeting guests upon arrival, managing check-in and check-out procedures, answering inquiries, and coordinating with housekeeping and other departments to ensure guest requests are fulfilled promptly. They also assist with reservations and resolve any issues or complaints in a professional manner. By providing attentive service and maintaining efficient front desk operations, receptionists play a crucial role in creating a welcoming environment and ensuring a positive guest experience.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries, with salaries reaching over $50,000 annually. Senior receptionists with additional responsibilities or those working in high-demand sectors may earn higher wages, especially with relevant experience and advanced skills in customer service and office management.
What cities are hiring for Marriott Receptionist jobs? Cities with the most Marriott Receptionist job openings:
What states have the most Marriott Receptionist jobs? States with the most job openings for Marriott Receptionist jobs include:
What job categories do people searching Marriott Receptionist jobs look for? The top searched job categories for Marriott Receptionist jobs are:
Marriott Receptionist jobs near you
Spa Receptionist

Spa Receptionist

Davidson Hospitality Group

Newport, RI • On-site

$12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Davidson Hospitality Group rating

7.3

Company rating: 7.3 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

28th of 453 rated hospitality employers

Job description

Newport Harbor Island Resort presents an exciting opportunity for job applicants looking to join a premier resort destination in Newport, Rhode Island. Our resort offers a picturesque location overlooking the stunning Newport Harbor, providing a unique and captivating experience for our guests. As a team member, you will have the opportunity to work in a beautiful and tranquil setting, delivering exceptional service and creating unforgettable memories for our guests. With opportunities for career growth, ongoing training, and a supportive work culture, Newport Harbor Island Resort is the perfect place to further your hospitality career. Join our team of dedicated professionals and be a part of our commitment to providing unparalleled guest experiences in one of New England's most sought-after destinations. Apply now and take the next step in your hospitality journey with Newport Harbor Island Resort! #NewportHarborIsland #RhodeIslandJobs #HospitalityCareers #ResortJobs #TeamNewportHarborIsland #LuxuryHospitality


We are looking for a friendly and customer service-oriented Spa Receptionist to join our team! The ideal candidate will have exceptional communication skills, a welcoming demeanor, and a passion for helping others feel relaxed and rejuvenated. As a Spa Receptionist, you will be responsible for greeting guests, scheduling appointments, handling payments, and providing general support to the spa staff. You will also have the opportunity to promote and sell spa products and services to guests, so a background in sales is a plus. If you are a team player who thrives in a fast-paced environment and enjoys providing exceptional service to others, we want to hear from you!


  • Weekend availability is required
  • Base pay does not reflect additional earnings through sales commissions
  • High school diploma or equivalent
  • Minimum of 1-2 years of experience in a customer service role, preferably in the hospitality or spa industry
  • Excellent communication skills and ability to multitask
  • Strong attention to detail and organizational skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Basic computer skills, including experience with booking and scheduling software
  • Sales experience is a plus

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays). 
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.


USD $12.00 - USD $12.00 /Hr.

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About Davidson Hospitality Group

Sourced by ZipRecruiter

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1974

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