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Marriott Hotel Receptionist Jobs (NOW HIRING)

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC

$14/hr

... hotel receptionist, or guest service specialist preferred * Possesses strong customer service ... Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton ...

Marriott

Front Desk Agent

Alexandria, KY · On-site

$13.50 - $17/hr

At Hotel Querencia de Sevilla - Autograph Collection by Marriott , we are looking to welcome a professional Front Desk Receptionist who is passionate about service excellence and has a genuine ...

Benchmark

Front Desk Agent AM

Clearwater Beach, FL

$16 - $17/hr

At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we ... Work experience as a Hotel Front Desk Agent, receptionist or similar role * Experience with FSPMS ...

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How much do marriott hotel receptionist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for marriott hotel receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a Marriott Hotel receptionist?

Marriott Hotel Receptionists are frontline staff members responsible for welcoming guests, managing check-ins and check-outs, answering questions, and providing information about hotel services. They also handle reservations, address guest concerns, and ensure a smooth and pleasant experience for every visitor. As the face of Marriott, receptionists play a key role in delivering excellent customer service and representing the brand’s values.

What are the key skills and qualifications needed to thrive as a Marriott Hotel receptionist, and why are they important?

To thrive as a Marriott Hotel Receptionist, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with hospitality experience being a plus. Familiarity with property management systems like Opera, reservation platforms, and standard office software is typically required. Exceptional communication, problem-solving abilities, and a welcoming demeanor help you stand out in this guest-facing role. These skills and qualities are essential for creating positive guest experiences and ensuring smooth front desk operations.

What are some common challenges Marriott Hotel receptionists face and how can they effectively handle them?

Marriott Hotel Receptionists often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling guest complaints, and coordinating with various departments to resolve issues quickly. Effective multitasking, clear communication, and maintaining a calm, professional demeanor are crucial for success. Receptionists benefit from Marriott’s structured training programs, which provide best practices for customer service and problem-solving, helping them deliver a seamless guest experience even during busy or stressful periods.

What is the difference between Marriott Hotel Receptionist vs Front Desk Agent?

AspectMarriott Hotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury hotel front desk, customer interaction, administrative tasksHotel lobby, guest check-in/out, customer service
Industry UsageCommonly used in hotel chains like MarriottUsed across various hotels and hospitality settings

The Marriott Hotel Receptionist and Front Desk Agent roles are similar, both requiring customer service skills and hospitality credentials. The main difference lies in branding and specific hotel policies. The Marriott Hotel Receptionist typically works in a luxury hotel environment, focusing on guest services and administrative duties, while the Front Desk Agent is a more general term used across different hotel brands. Both roles are essential for guest satisfaction and hotel operations.

What qualifications do you need to be a Marriott Hotel Receptionist?

To be a Marriott Hotel Receptionist, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and proficiency with hotel management software. Prior experience in hospitality or front desk roles can be advantageous, and a professional appearance and positive attitude are important for the position.

What cities are hiring for Marriott Hotel Receptionist jobs?

Cities with the most Marriott Hotel Receptionist job openings:

What states have the most Marriott Hotel Receptionist jobs?

States with the most job openings for Marriott Hotel Receptionist jobs include:

What are popular job titles related to Marriott Hotel Receptionist jobs?

For Marriott Hotel Receptionist jobs, the most frequently searched job titles are:

Marriott Hotel Receptionist jobs near you
Infographic showing various Marriott Hotel Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Hotel Front Desk Receptionist

Los Angeles, CA

Residence inn by Marriott Los Angeles LAX
See more jobs at Residence inn by Marriott Los Angeles LAXexternal

$27.25/hr

Full-time

Re-posted 19 days ago

Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:

$26.75 - $27.25 hourly


Responsibilities:
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Handle customer complaints as necessary
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Qualifications:
  • Working knowledge of Microsoft Office and reservation management systems
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Comfortable taking telephone calls and mitigating stressful situations
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • High school diploma, GED, or equivalent

About Company

The Residence Inn by Marriott Los Angeles LAX/Century Blvd features the largest guest suites among extended-stay hotels near LAX. Each suite includes a sofa bed and a full kitchen with a microwave, fridge, stovetop, dishwasher, and cookware. Enjoy free hot breakfast, Wi-Fi, and a 24-hour shuttle to/from Los Angeles International Airport. As a top Los Angeles Airport hotel, we also offer an outdoor heated pool, fitness center, and three onsite restaurants: Starbucks, Jersey Mike's, and Antonio's Artisan Pizza. Whether you're visiting for business or leisure, our hotel in Los Angeles, CA, is near SoFi Stadium, Intuit Dome, The KIA Forum, and YouTube Theater. We're also convenient to El Segundo, Manhattan Beach, Marina del Rey, and Hollywood—making us a standout among hotels in Los Angeles, CA.