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Marriott Hotel Receptionist Jobs (NOW HIRING)

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Spa Receptionist - Hotel Washington

Washington, DC · On-site

$17 - $21.75/hr

Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ... Previous experience in a customer service, hospitality, or receptionist role preferred.

The Delta by Marriott

Front Desk Agent PART-TIME

Toledo, OH · On-site

$13 - $16.50/hr

... the hotel's facilities. You will make sure our front-desk staff, including Receptionists and ... Marriott Toledo, a gem tucked in the vibrant heart of Toledo, OH, right on the prestigious ...

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How much do marriott hotel receptionist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for marriott hotel receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a Marriott Hotel receptionist?

Marriott Hotel Receptionists are frontline staff members responsible for welcoming guests, managing check-ins and check-outs, answering questions, and providing information about hotel services. They also handle reservations, address guest concerns, and ensure a smooth and pleasant experience for every visitor. As the face of Marriott, receptionists play a key role in delivering excellent customer service and representing the brand’s values.

What are the key skills and qualifications needed to thrive as a Marriott Hotel receptionist, and why are they important?

To thrive as a Marriott Hotel Receptionist, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with hospitality experience being a plus. Familiarity with property management systems like Opera, reservation platforms, and standard office software is typically required. Exceptional communication, problem-solving abilities, and a welcoming demeanor help you stand out in this guest-facing role. These skills and qualities are essential for creating positive guest experiences and ensuring smooth front desk operations.

What are some common challenges Marriott Hotel receptionists face and how can they effectively handle them?

Marriott Hotel Receptionists often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling guest complaints, and coordinating with various departments to resolve issues quickly. Effective multitasking, clear communication, and maintaining a calm, professional demeanor are crucial for success. Receptionists benefit from Marriott’s structured training programs, which provide best practices for customer service and problem-solving, helping them deliver a seamless guest experience even during busy or stressful periods.

What is the difference between Marriott Hotel Receptionist vs Front Desk Agent?

AspectMarriott Hotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury hotel front desk, customer interaction, administrative tasksHotel lobby, guest check-in/out, customer service
Industry UsageCommonly used in hotel chains like MarriottUsed across various hotels and hospitality settings

The Marriott Hotel Receptionist and Front Desk Agent roles are similar, both requiring customer service skills and hospitality credentials. The main difference lies in branding and specific hotel policies. The Marriott Hotel Receptionist typically works in a luxury hotel environment, focusing on guest services and administrative duties, while the Front Desk Agent is a more general term used across different hotel brands. Both roles are essential for guest satisfaction and hotel operations.

What qualifications do you need to be a Marriott Hotel Receptionist?

To be a Marriott Hotel Receptionist, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and proficiency with hotel management software. Prior experience in hospitality or front desk roles can be advantageous, and a professional appearance and positive attitude are important for the position.

What cities are hiring for Marriott Hotel Receptionist jobs?

Cities with the most Marriott Hotel Receptionist job openings:

What states have the most Marriott Hotel Receptionist jobs?

States with the most job openings for Marriott Hotel Receptionist jobs include:

What are popular job titles related to Marriott Hotel Receptionist jobs?

For Marriott Hotel Receptionist jobs, the most frequently searched job titles are:

Marriott Hotel Receptionist jobs near you
Infographic showing various Marriott Hotel Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Spa Receptionist, The Highland Dallas

Dallas, TX • On-site

Hilton Worldwide Holdings
Hospitality Services • 10K+ employees
Learn more about Hilton Worldwide Holdingsexternal

$15 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 771 frontline employees who took The Breakroom Quiz

Job description

Property Description
Join the energetic team at The Highland Dallas, a luxury boutique hotel that blends modern sophistication with Texas charm! Located in the vibrant heart of Dallas, our upscale property offers an exciting and dynamic environment where your talents can shine. With stylish guest rooms,newest restaurant concept The Reserve, a stunning rooftop pool, and premier event spaces, The Highland Dallas is a hub of creativity and exceptional guest service. We're seeking passionate, driven individuals who are ready to take their hospitality careers to the next level. As part of our team, you'll have the opportunity to create memorable experiences for our guests and thrive in a culture that values innovation, teamwork, and excellence. Elevate your career by joining The Highland Dallas family-apply today and be part of something extraordinary in the heart of the city!
Overview
We are looking for a friendly and customer service-oriented Spa Receptionist to join our team! The ideal candidate will have exceptional communication skills, a welcoming demeanor, and a passion for helping others feel relaxed and rejuvenated. As a Spa Receptionist, you will be responsible for greeting guests, scheduling appointments, handling payments, and providing general support to the spa staff. You will also have the opportunity to promote and sell spa products and services to guests, so a background in sales is a plus. If you are a team player who thrives in a fast-paced environment and enjoys providing exceptional service to others, we want to hear from you!
Qualifications
  • High school diploma or equivalent
  • Minimum of 1-2 years of experience in a customer service role, preferably in the hospitality or spa industry
  • Excellent communication skills and ability to multitask
  • Strong attention to detail and organizational skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Basic computer skills, including experience with booking and scheduling software
  • Sales experience is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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