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Information Desk Associate Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk Clerk

Raleigh, NC · On-site

$13.50 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Tempo by Hilton

Hotel Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Communicate pertinent guest information to designated departments/personnel (i.e., special requests ... Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. * Embrace ...

McKibbon Hospitality

Hotel Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Communicate pertinent guest information to designated departments/personnel (i.e., special requests ... Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. * Embrace ...

New

Concord Hospitality

Front Desk Supervisor

Raleigh, NC · On-site

$18 - $20/hr

Description We are looking for associates and leaders that have a passion to serve others! Working ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk Clerk PT

Durham, NC · On-site

$12.75 - $15.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Pathways to Life, Inc

Front Desk Admin

Smithfield, NC · On-site

$14 - $18.50/hr

Support compliance by handling documents carefully and protecting confidential information (HIPAA ... High School Diploma required (Associate's preferred) * 1+ year of admin/front desk experience ...

Pathways to Life, Inc

Front Desk Admin

Smithfield, NC · On-site

$14 - $18.50/hr

Support compliance by handling documents carefully and protecting confidential information (HIPAA ... High School Diploma required (Associate's preferred) * 1+ year of admin/front desk experience ...

Concord Hospitality

Part- Time Front Desk Clerk

Raleigh, NC · On-site

$13.50 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk / Night Audit

Morrisville, NC · On-site

$13.25 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

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All JobsInformation Desk Associate JobsInformation Desk Associate Jobs in Raleigh, NC

Information Desk Associate information

See Raleigh, NC salary details

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How much do information desk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for information desk associate in Raleigh, NC is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

What are the most commonly searched types of Information Desk jobs in Raleigh, NC?

The most popular types of Information Desk jobs in Raleigh, NC are:

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For Information Desk Associate jobs in Raleigh, NC, the most frequently searched job titles are:

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Information Desk Associate jobs near you

Front Desk Clerk

Concord Hospitality

Durham, NC • On-site

$12.75 - $15.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

13th of 109 rated hotels

Job description

The Front Desk Clerk delivers exceptional guest service by providing a warm, welcoming, and efficient check-in and check-out experience. They demonstrate strong communication and problem-solving skills while maintaining professionalism and accuracy in handling reservations, payments, and guest inquiries. The Front Desk Clerk ensures that every guest interaction reflects the hotel's commitment to hospitality, brand standards, and operational excellence. Through teamwork, attention to detail, and a service-oriented attitude, they contribute to creating a positive and memorable guest experience.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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