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Information Desk Assistant Jobs in Raleigh, NC (NOW HIRING)

AFFINITI GOLF PARTNERS LLC

Front Desk Assistant

Durham, NC · On-site

$15 - $19/hr

... Desk Assistant to join our team. This position serves as an important point of contact for our ... Add, maintain, and update member information within the Club directory, website, newsletter, and ...

HM Alpha Hotels

Hotel Front Desk Supervisor

Durham, NC · On-site

$19/hr

... * Assist in training new employees and fostering a collaborative, motivated team environment ... information, family or parental status, military service, or any other status protected by the laws ...

Pathways to Life, Inc

Front Desk Admin

Smithfield, NC · On-site

$14 - $18.50/hr

Front Desk Admin (The Face of Pathways) Pathways to Life, Inc. | Smithfield, NC Let's be real ... information (HIPAA matters here) * Assist leadership and clinical staff with day-to-day ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$15.75 - $20.25/hr

Support office supply inventory and ordering * Assist with general office organization and upkeep H ... For further information, please review the Know Your Rights notice from the Department of Labor.

Pathways to Life, Inc

Front Desk Admin

Smithfield, NC

$14 - $18.50/hr

Front Desk Admin (The Face of Pathways) Pathways to Life, Inc. | Smithfield, NC Let's be real ... information (HIPAA matters here) * Assist leadership and clinical staff with day-to-day ...

JCSI

Front Desk Receptionist

Cary, NC · On-site

$17 - $19/hr

Greet and check in patients; verify demographics and insurance information * Collect copays ... Maintain a clean, organized front desk area * Assist with prescription logging and retail/cosmetic ...

New

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC · On-site

$19.75 - $27/hr

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software ... May assist with the setup of staging or test environments. Qualifications ****local candidate ...

Dillon Supply Company Inc.

Service Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

This role is ideal for an early-to-mid career IT professional who is passionate about technology ... Create, deploy, manage approved software packages. * Assist with inventory tracking, device ...

Dillon Supply Company

Service Desk Analyst

Raleigh, NC · On-site

$18.25 - $25/hr

This role is ideal for an early-to-mid career IT professional who is passionate about technology ... Create, deploy, manage approved software packages. * Assist with inventory tracking, device ...

Strata Solar LLC

Front Desk Coordinator

Durham, NC · On-site

$15.75 - $20.25/hr

Support office supply inventory and ordering * Assist with general office organization and upkeep H ... information or any other status or characteristic protected under applicable law.

TUMI Hospitality

Front Desk Clerk

NC · On-site

$13.50 - $16.75/hr

Verify guest information, payment methods, and identification. * Answer telephone calls, emails ... Follow all company policies, procedures, and guest service standards. * Assist with additional ...

New

Associa

Front Desk Associate - 55+ Community

Clayton, NC · On-site

$12 - $15.25/hr

... * Assist residents with amenity reservations, event registrations, and community information ... Maintain front desk supplies and materials. * Perform document preparation, filing, scanning, and ...

Robert Half

Front Desk Coordinator

Raleigh, NC · On-site

$21.85 - $25.30/hr

Perform data entry and update office records, logs, and administrative information with a strong ... the office. * Assist with front office setup and operational support related to the new ...

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Information Desk Assistant information

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How much do information desk assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for information desk assistant in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What does an information desk assistant do?

An Information Desk Assistant is responsible for greeting visitors, answering questions, and providing directions or information about the facility or organization. They often handle phone inquiries, assist with administrative tasks, and help ensure that guests have a positive experience. Their role may also include managing sign-in sheets, distributing materials, and supporting other staff as needed. Strong communication and customer service skills are essential for this position.

What are the key skills and qualifications needed to thrive as an information desk assistant?

To thrive as an Information Desk Assistant, you need strong customer service skills, organizational abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with office software, phone systems, and sometimes visitor management or scheduling tools is typical. Excellent interpersonal communication, problem-solving, and a friendly demeanor help you stand out in this role. These skills are crucial for providing accurate information, ensuring smooth visitor experiences, and representing the organization professionally.

What are the most common challenges faced by information desk assistants in high-traffic environments?

Information Desk Assistants in busy settings often encounter challenges such as managing a high volume of inquiries during peak times, balancing multiple tasks simultaneously, and addressing a wide range of visitor needs. Effective communication and organizational skills are essential to provide accurate information promptly and maintain a welcoming atmosphere. Additionally, Information Desk Assistants often need to collaborate closely with security, facility management, and other departments to resolve issues efficiently and ensure smooth operations.

What is the difference between Information Desk Assistant vs Receptionist?

AspectInformation Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentPublic areas, offices, hospitals, librariesFront desk, office reception, hotels, clinics
Employer & IndustryPublic institutions, healthcare, education, corporateHotels, corporate offices, healthcare facilities
Common Search & ComparisonCustomer service, information provision, visitor assistanceFront desk duties, visitor reception, scheduling

While both roles involve front-facing customer service, an Information Desk Assistant primarily provides information and assistance in public or institutional settings, whereas a Receptionist handles visitor check-ins, calls, and administrative tasks at the front desk. The roles often overlap but differ in focus and specific responsibilities.

What are the most commonly searched types of Information Desk jobs in Raleigh, NC?

The most popular types of Information Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Information Desk Assistant jobs?

Cities near Raleigh, NC with the most Information Desk Assistant job openings:

Information Desk Assistant jobs near you
Infographic showing various Information Desk Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,146 per year, or $20.3 per hour.

Front Desk Assistant

AFFINITI GOLF PARTNERS LLC

Durham, NC • On-site

$15 - $19/hr

Part-time

Posted 7 days ago

Job description

Receptionist / Administrative & Communications Coordinator
Hope Valley Country Club Durham, North Carolina
Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise, serving private, resort, daily-fee, and public golf courses. At the core of everything we do is our commitment to serving people. For more than two decades, we have built a vibrant company culture focused on delivering the lifestyle, camaraderie, and experiences our members and customers desire while creating an environment in which our employees can thrive.
Hope Valley Country Club, located in Durham, North Carolina and managed by Bobby Jones Links, was founded in 1926. Hope Valley is an elite private club featuring a classic Donald Ross-designed golf course, state-of-the-art racquet facilities, a resort-style pool complex, and a spacious and welcoming clubhouse offering first-class recreation, dining, events, and programming.
Hope Valley Country Club is seeking a highly organized, personable, and proactive Front Desk Assistant to join our team. This position serves as an important point of contact for our membership while also providing administrative, communications, marketing, and event support across multiple Club departments.
The ideal candidate will be a strong communicator who enjoys working with people, is highly organized, takes initiative, and is comfortable managing multiple responsibilities in a fast-paced private club environment.
Specific Job Responsibilities
  • Provide a warm and professional welcome to all members and guests upon arrival.
  • Maintain a positive, professional, and service-oriented attitude when interacting with members, guests, and fellow employees.
  • Answer incoming telephone calls using the appropriate Club greeting and communicate in a professional and effective manner.
  • Assist with billing and administrative reconciliation for member events.
  • Add, maintain, and update member information within the Club directory, website, newsletter, and other Club platforms.
  • Provide administrative support to Department Heads as needed.
  • Support the Club calendar, including event updates, scheduling, logistics, and tracking member registrations.
  • Conduct weekly website audits and make necessary updates to ensure information remains current and accurate.
  • Assist with the preparation and distribution of daily, weekly, and monthly Club communications.
  • Create and manage member dining reservations and event registrations.
  • Coordinate and order office and operational supplies for Club departments.
  • Create and maintain Excel spreadsheets, Word documents, reports, and other administrative materials.
  • Support the design, promotion, and communication of member events in collaboration with the Club's events and management teams.
  • Create professional, on-brand flyers, signage, event collateral, and digital communications using Canva and other approved design platforms.
  • Manage the Club's social media presence, including planning, creating, scheduling, and publishing content that reflects the Hope Valley brand and encourages member engagement.
  • Assist with additional administrative and operational responsibilities as assigned.
Required Skills & Qualifications
The successful candidate should possess:
  • Excellent verbal and written communication skills.
  • A friendly, professional, and hospitality-focused demeanor.
  • Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.
  • The ability to work independently, anticipate needs, and take initiative rather than simply react to assignments.
  • Strong computer skills, including proficiency in Microsoft Excel, Word, and Outlook.
  • Proficiency in Canva, with the ability to create polished, professional, and on-brand materials.
  • Experience creating flyers, signage, event collateral, and digital communications.
  • Familiarity with social media management, including content creation, scheduling, posting, and engagement.
  • Strong attention to detail and commitment to accuracy.
  • A minimum of two years of administrative experience.
  • Availability to work five days per week, including Saturdays, as well as key Club holidays and events, including Easter, Mother's Day, Memorial Day, July 4th, Labor Day, and Thanksgiving.
Growth Opportunity
This position offers an excellent opportunity for someone interested in developing a career within the private club and hospitality industry. The role has the potential for continued growth within Hope Valley Country Club and Bobby Jones Links, including the opportunity to advance into a full-time salaried position as responsibilities and experience develop.
Hope Valley Country Club is looking for someone who wants to become an integral part of the Club team-someone who enjoys taking care of members, supporting fellow employees, communicating creatively, and helping create exceptional experiences every day.
Required Skills
  • Verbal and written communication skills.
  • Organizational skills.
  • Basic computer skills including Excel, Word, and Outlook.
  • Basic bookkeeping skills.
  • Basic understanding of how to operate standard business equipment.

Physical Demands & Work Environment Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
  • Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
  • Spend time making repetitive motions such as typing.
  • Lift up to 25+ lbs. occasionally and to lift overhead and push/pull, move lighter objects.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may:
  • Be indoors, in an environmentally controlled location.
  • Occasionally may be exposed to outside weather conditions.
  • Noise Levels may be distracting or uncomfortable.

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