ZipRecruiter

Log In

1

Information Desk Assistant Jobs (NOW HIRING)

University of Kansas

Student Desk Assistant

Lawrence, KS · On-site

$15.50 - $19.75/hr

Information Hub: Coordinate incoming/outgoing desk communications, answer general questions, and ... Campus Outreach: Assist with tours and provide information at the Daisy Hill Commons and during ...

Avidan Med Spa

Desk Assistant

Boonton, NJ · On-site

$16 - $18/hr

Desk Assistant/Front Office Coordinator. Location: Alora Med Spa - Boonton, NJ. Reports To: Spa ... information regarding all spa and medical services. * Client Records: Maintain strict ...

Chapman University

Service Desk Assistant

Orange, CA

$16.50/hr

Student Title Classification Information Quick Link Job Number SE208424 Position Information Department or Unit Name Service Desk Position Headcount 1 Position Title Service Desk Assistant Academic ...

Chapman University

Service Desk Assistant

Orange, CA · On-site

$16.50/hr

Posting Details Student Title Classification Information Quick Link Job Number SE208424 Position ... Responsibilities Service Desk Assistant Responsibilities * Offering guidance and troubleshooting ...

next page

Showing results 1-20

All JobsInformation Desk JobsInformation Desk Assistant Jobs

Information Desk Assistant information

See salary details

$10

$20

$33

How much do information desk assistant jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for information desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

Is helpdesk a good entry level IT job?

The helpdesk role, often called an Information Desk Assistant, is considered a common entry-level IT position that provides technical support to users. It helps develop foundational skills in troubleshooting, customer service, and familiarity with tools like ticketing systems, making it a suitable starting point for a career in IT.

What does an Information Desk Assistant do?

An Information Desk Assistant is responsible for greeting visitors, answering questions, and providing directions or information about the facility or organization. They often handle phone inquiries, assist with administrative tasks, and help ensure that guests have a positive experience. Their role may also include managing sign-in sheets, distributing materials, and supporting other staff as needed. Strong communication and customer service skills are essential for this position.

What is an information assistant?

An information assistant is a professional who provides guidance and support to visitors or customers by answering questions, offering directions, and helping locate resources. They often work at information desks in settings like libraries, hospitals, or corporate offices and may use tools such as databases or directories to assist effectively.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive receptionists or those with advanced skills and certifications may earn higher wages, especially in large organizations or metropolitan areas.

What are the most common challenges faced by Information Desk Assistants in high-traffic environments?

Information Desk Assistants in busy settings often encounter challenges such as managing a high volume of inquiries during peak times, balancing multiple tasks simultaneously, and addressing a wide range of visitor needs. Effective communication and organizational skills are essential to provide accurate information promptly and maintain a welcoming atmosphere. Additionally, Information Desk Assistants often need to collaborate closely with security, facility management, and other departments to resolve issues efficiently and ensure smooth operations.

What is the difference between Information Desk Assistant vs Receptionist?

AspectInformation Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentPublic areas, offices, hospitals, librariesFront desk, office reception, hotels, clinics
Employer & IndustryPublic institutions, healthcare, education, corporateHotels, corporate offices, healthcare facilities
Common Search & ComparisonCustomer service, information provision, visitor assistanceFront desk duties, visitor reception, scheduling

While both roles involve front-facing customer service, an Information Desk Assistant primarily provides information and assistance in public or institutional settings, whereas a Receptionist handles visitor check-ins, calls, and administrative tasks at the front desk. The roles often overlap but differ in focus and specific responsibilities.

What are the key skills and qualifications needed to thrive as an Information Desk Assistant, and why are they important?

To thrive as an Information Desk Assistant, you need strong customer service skills, organizational abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with office software, phone systems, and sometimes visitor management or scheduling tools is typical. Excellent interpersonal communication, problem-solving, and a friendly demeanor help you stand out in this role. These skills are crucial for providing accurate information, ensuring smooth visitor experiences, and representing the organization professionally.

What is the job description of an information desk?

An Information Desk Assistant provides visitors with directions, general information, and assistance related to the organization or facility. They answer questions, distribute materials, and may use computer systems or databases to retrieve information. Good communication skills and knowledge of the environment are essential for this role.
What cities are hiring for Information Desk Assistant jobs? Cities with the most Information Desk Assistant job openings:
What are the most commonly searched types of Information Desk jobs? The most popular types of Information Desk jobs are:
What states have the most Information Desk Assistant jobs? States with the most job openings for Information Desk Assistant jobs include:
Information Desk Assistant jobs near you
Infographic showing various Information Desk Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Information Desk Assistant: PRN

Information Desk Assistant: PRN

Firelands Regional Medical Center

Sandusky, OH

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Position Highlights:

  • Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
  • Work/life: You will find support to help you manage your personal life while building a career. 
  • Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.

About Firelands Health:

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values:  Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

What You Will Do: 

  • Supports established Information Desk duties, including directing and supporting volunteer staff. Assists with updating and reviewing information desk procedures, to optimize productivity.
  • Professionally greets and directs guests who arrive at the hospital Main Entrance.  Responds to patient needs by seeking appropriate solutions to problems. 
  • Assists patients by escorting and/or providing directions to ancillary departments.
  • Promotes excellent guest relations at all times. 
  • Keeps work area clean and neat.  Contacts Housekeeping for assistance when needed.
  • Answers the telephone using the appropriate greetings.  Assists callers with information requested, transferring callers to patient rooms, and providing patient room numbers, per HIPAA guidelines. 
  • Contacts Security Officer when assistance is needed or requested.
  • Assists with clerical duties for the Registration, Financial Counseling, and Central Scheduling staff.
  • Communicates with Patient Registration Supervisor if problems occur that need attention.

What You Will Need: 

  • High school diploma or equivalent.
  • Demonstrates good computer skills.
  • Must be friendly, pleasant, courteous, and outgoing.
  • Must demonstrate good, mature judgment when making decisions pertaining to guests. 
  • Willingness to work varied hours including weekends, evenings and holidays.
  • Must demonstrate personal attributes such as tact, patience, good grammar, retentive memory, pleasant voice and appearance.
  • Must be able to understand directions and communicate and respond to inquiries; requires excellent interpersonal skills to interact courteously and effectively with all guests and employees.
  • Must be able to move freely and quickly about the Medical Center. 
  • Must be able to occasionally move, lift, and/or carry medium weight materials, must be able to transport most patients and guests safely in a wheelchair. 

Apply