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Information Desk Assistant Jobs (NOW HIRING)

ASM Global

Information Desk Attendant

Worcester, MA · On-site

$13 - $16.75/hr

The Information Desk Attendant at the Fidelity Bank Worcester Ice Center serves as the primary ... Greet and assist visitors and customers in a friendly and professional manner. * Provide ...

ASM Global

Information Desk Attendant

Worcester, MA · On-site

$13 - $16.75/hr

The Information Desk Attendant at the Fidelity Bank Worcester Ice Center serves as the primary ... Greet and assist visitors and customers in a friendly and professional manner. * Provide ...

ASM Global

Information Desk Attendant

Worcester, MA · On-site

$13 - $16.75/hr

The Information Desk Attendant at the Fidelity Bank Worcester Ice Center serves as the primary ... Greet and assist visitors and customers in a friendly and professional manner. * Provide ...

ASM Global

Information Desk Attendant

Worcester, MA · On-site

$13 - $16.75/hr

The Information Desk Attendant at the Fidelity Bank Worcester Ice Center serves as the primary ... Greet and assist visitors and customers in a friendly and professional manner. * Provide ...

Parker University

Front Desk Assistant

Dallas, TX · On-site

Front Desk Assistant Are you interested in building a career that makes a difference and creates a ... Maintain strict confidentiality regarding information that is learned through this department ...

Advocate Aurora Health

$18.85 - $28.30/hr

RESPONSIBLE FOR ALL FUNCTIONS AT INFORMATION DESK ON SHIFT WORKED 1) Responsibility of issuing ... For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient ...

ComEd

Information Desk Technician

Joliet, IL · On-site

$19.25 - $26/hr

Generate and Analyze reports for OCC Director, Shift Managers and Information Desk Supervisors ... Perform companywide callouts on the backshift using ARCOS. * Assist dispatchers with computer and ...

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How much do information desk assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What does an information desk assistant do?

An Information Desk Assistant is responsible for greeting visitors, answering questions, and providing directions or information about the facility or organization. They often handle phone inquiries, assist with administrative tasks, and help ensure that guests have a positive experience. Their role may also include managing sign-in sheets, distributing materials, and supporting other staff as needed. Strong communication and customer service skills are essential for this position.

What are the most common challenges faced by information desk assistants in high-traffic environments?

Information Desk Assistants in busy settings often encounter challenges such as managing a high volume of inquiries during peak times, balancing multiple tasks simultaneously, and addressing a wide range of visitor needs. Effective communication and organizational skills are essential to provide accurate information promptly and maintain a welcoming atmosphere. Additionally, Information Desk Assistants often need to collaborate closely with security, facility management, and other departments to resolve issues efficiently and ensure smooth operations.

What is the difference between Information Desk Assistant vs Receptionist?

AspectInformation Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentPublic areas, offices, hospitals, librariesFront desk, office reception, hotels, clinics
Employer & IndustryPublic institutions, healthcare, education, corporateHotels, corporate offices, healthcare facilities
Common Search & ComparisonCustomer service, information provision, visitor assistanceFront desk duties, visitor reception, scheduling

While both roles involve front-facing customer service, an Information Desk Assistant primarily provides information and assistance in public or institutional settings, whereas a Receptionist handles visitor check-ins, calls, and administrative tasks at the front desk. The roles often overlap but differ in focus and specific responsibilities.

What are the key skills and qualifications needed to thrive as an information desk assistant?

To thrive as an Information Desk Assistant, you need strong customer service skills, organizational abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with office software, phone systems, and sometimes visitor management or scheduling tools is typical. Excellent interpersonal communication, problem-solving, and a friendly demeanor help you stand out in this role. These skills are crucial for providing accurate information, ensuring smooth visitor experiences, and representing the organization professionally.
What cities are hiring for Information Desk Assistant jobs? Cities with the most Information Desk Assistant job openings:
What are the most commonly searched types of Information Desk jobs? The most popular types of Information Desk jobs are:
What states have the most Information Desk Assistant jobs? States with the most job openings for Information Desk Assistant jobs include:
Information Desk Assistant jobs near you
Infographic showing various Information Desk Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Front Desk Assistant

University of Texas at Dallas

Richardson, TX • On-site

$36K/mo

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

University Of Texas At Dallas rating

6.0

Company rating: 6.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

564th of 618 rated colleges and universities

Job description

Posting Details
Posting Details
Posting Number
S07101P
Position Title
Front Desk Assistant
Functional Title
Front Desk Assistant
Department
Housing Operations
Salary Range
$36,421
Pay Basis
Monthly
Position Status
Regular full-time
Location
Richardson
Position End Date (if temporary)
Posting Open Date
06/18/2026
Posting Close Date
Open Until Filled
Yes
Desired Start Date
07/06/2026
Job Summary
The Front Desk Assistant work as a part of a customer service team within University Housing . This position provides high-quality customer service while supporting daily housing operations. The Front Desk Assistant assists residents in person, by phone, and via email; performs administrative and operational tasks; and helps create a welcoming residential environment.
Minimum Education and Experience
High school graduate or equivalent. A minimum of six months of office and/or customer service experience.
Preferred Education and Experience
Basic computer skills, including Microsoft Office - Word, Outlook, Excel
Other Qualifications
To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities
  • Will greet and provide excellent customer service at a front desk of a University Housing building.
  • Provide in-person, phone, and email customer service related to Housing and resident needs.
  • Work will include checking in residents, receiving and delivering packages/mail, and assisting with general inquiries of residents.
  • Ability to lift up to 50 pounds.
  • Administrative tasks.
  • Conduct building escorts and building inspections.
  • Assist with move-in operations.
  • Other duties as assigned.
Physical Demands and Working Conditions
Ability to sit, stand, and walk for extended periods during assigned shifts. Ability to lift, carry, push, or pull items weighing up to 50 pounds (e.g., packages, supplies, move-in materials)
Physical Activities
Working Conditions
Additional Information
Work is conducted in-person and on-site.
The division of student affairs promotes and encourages student engagement and belonging. We accomplish this through in-person interactions with students.
What We Can Offer
UT Dallas is an Equal Opportunity Employer that fosters an employee-friendly work environment and offers a comprehensive benefits package, including:
  • Competitive salary
  • Tuition benefits
  • Internal training and development opportunities
  • Medical insurance - 100% paid employee-only coverage for full-time employees
  • Dental insurance
  • Vision insurance
  • Long-term and short-term disability coverage
  • Multiple retirement plan options
  • Generous paid time off
  • Paid holidays

All UT Dallas employees also have access to a variety of professional development resources, including memberships to Academic Impressions, LinkedIn Learning, and participation in the UT Dallas Bright Leaders Program.
For full details, visit: https://hr.utdallas.edu/employees/benefits/
If you are looking for a rewarding career opportunity with great benefits? Look no further! Join our team!
Special Instructions Summary
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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