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Information Desk Associate Jobs (NOW HIRING)

Nationwide Children's Hospital

Plans, implements, and supervises the daily operations of Information Desk staff at multiple ... Associate's degree in business, healthcare, hospitality or related field, or equivalent combination ...

Brownhealth

Information Desk Representative

Providence, RI · On-site

$19.75 - $20.15/hr

Preserves confidentiality of patient information. 2. Ensure the desk is neat, presentable, and ... High School Graduate required; associate degree preferred. Excellent interpersonal skills. Critical ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Do What We Say * We Grow Or We Die * We Commit And Never Quit Front Desk Associate ... Provide basic information to callers who have general inquiries, while providing excellent customer ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Do What We Say * We Grow Or We Die * We Commit And Never Quit Front Desk Associate ... Provide basic information to callers who have general inquiries, while providing excellent customer ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Do What We Say * We Grow Or We Die * We Commit And Never Quit Front Desk Associate ... Provide basic information to callers who have general inquiries, while providing excellent customer ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Do What We Say * We Grow Or We Die * We Commit And Never Quit Front Desk Associate ... Provide basic information to callers who have general inquiries, while providing excellent customer ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Do What We Say * We Grow Or We Die * We Commit And Never Quit Front Desk Associate ... Provide basic information to callers who have general inquiries, while providing excellent customer ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Do What We Say * We Grow Or We Die * We Commit And Never Quit Front Desk Associate ... Provide basic information to callers who have general inquiries, while providing excellent customer ...

Dublin Dental Care

Front Desk Associate

Dublin, OH · On-site

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Front Desk Associate Opportunities at Dublin Dental Care. Join our growing, patient-focused front ... Comfortable answering phone calls and delivering information to a wide variety of sources.

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Information Desk Associate information

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How much do information desk associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for information desk associate in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

Can I be a receptionist with no experience?

Information Desk Associate positions often do not require prior experience, as training is typically provided on the job. Basic skills such as communication, customer service, and familiarity with office tools like computers and phones are usually sufficient for entry-level roles.

What is a desk associate?

A desk associate is a customer service professional who works at a reception or information desk, assisting visitors, answering questions, and providing directions. They often use communication skills, basic computer knowledge, and a friendly demeanor to support the organization’s operations.

What jobs pay 4000 a week without a degree?

For an Information Desk Associate, earning $4,000 a week without a degree is uncommon, as this role typically offers lower wages. High-paying jobs that do not require a degree often include skilled trades like commercial driving, sales, or certain entrepreneurial ventures, but these usually involve experience or certifications rather than formal education. Most roles with such high weekly pay generally demand specialized skills, experience, or licensing.

What is the job description of an information desk?

An Information Desk Associate provides assistance to visitors by answering questions, directing them to appropriate locations, and providing general information about the facility or services. They often handle phone inquiries, maintain informational materials, and ensure a welcoming environment. Good communication skills and familiarity with the facility are important for this role.
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Information Desk Associate jobs near you
Information Desk Supervisor

Information Desk Supervisor

Nationwide Children's Hospital

Full-time

Posted 25 days ago

Nationwide Children's Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

534th of 1,020 rated hospitals

Job description

Overview:



Job Description Summary:


Plans, implements, and supervises the daily operations of Information Desk staff at multiple locations. Ensures provision of an optimal level of hospitality, information, and support for visitors, employees, and the community at large. Facilitates operational efficiency, quality improvement, and service excellence including trust recovery in front door spaces. Partners closely with other departments and serves as advocate for promoting the front desk spaces as a critical connection point for building exemplary healthcare experiences. Initiates appropriate steps to resolve information desk concerns.


Job Description:


Essential Functions:

  • Oversees entire employment lifecycle of Information Desk Specialists. Advocates for the highest standards of customer service and ensures an exemplary level of service competency, ongoing training, and safety preparedness.
  • Implements and enforces the department's policies and procedures policies, procedures, processes, and training materials. Guides the department to meet set goals and standards.
  • Ensures time and attendance is completed for department each pay period. Ensures appropriate staffing needs are maintained in all areas.
  • Strives to find solutions to hospital and department-wide operational issues affecting accounts receivable or customer service.
  • Collaborates to develop and implement consistent, effective practices for inpatient visitor access and inpatient visitor ID badging.
  • Manages resources and budget constraints allocated to Information Desks.

Education Requirement:

Associate's degree in business, healthcare, hospitality or related field, or equivalent combination of education and experience, required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

  • Knowledge of medical terminology, visitor and hospital policies, and HIPAA.
  • Detailed understanding of healthcare or hospitality environments and impacts on patient and guest experience.
  • Demonstrated ability to effectively manage multi-disciplined projects and multiple people.
  • Excellent communication and customer service skills. Expert problem-solving skills that include conflict management and the ability to build and maintains a high level of team engagement.
  • Working knowledge computer systems (EPIC preferred) and experience using the Microsoft Office suite.
  • Ability to manage diverse populations. Demonstrated traits of teamwork, cooperation, and the ability to act as a positive and enthusiastic role model.
  • Understanding of effective training and education methods.

Experience:

  • Experience in leadership or management, required.
  • Experience in a healthcare or hospitality environment, preferred.

Physical Requirements:

OCCASIONALLY: Blood and/or Bodily Fluids, Chemicals/Medications, Climb stairs/ladder, Cold Temperatures, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Sitting, Squat/kneel

FREQUENTLY: Bend/twist, Lifting / Carrying: 0-10 lbs

CONTINUOUSLY: Audible speech, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Repetitive hand/arm use, Seeing - Far/near, Standing, Walking

Additional Physical Requirements performed but not listed above:

Ability to multi-task within a stressful environment



"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

What Nationwide Children's Hospital employees say

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Workplace

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About Nationwide Children's Hospital

Sourced by ZipRecruiter

Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1892

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