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Information Desk Associate Jobs in Kansas (NOW HIRING)

Cedar Cares, Inc

Trade Desk Associate

Overland Park, KS · On-site

$50 - $70/hr

Role Overview The Associate, Trade Desk is an entry‑level role designed for individuals eager to ... Effective written and verbal communication skills with the ability to relay information clearly to ...

New

Cboe Global Markets

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Effective written and verbal communication skills with the ability to clearly relay information to ...

Cboe Global Markets

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Effective written and verbal communication skills with the ability to clearly relay information to ...

City of Topeka

IT Help Desk Technician

Topeka, KS · On-site

$26.14 - $28.28/hr

The City of Topeka's Information Technology department is seeking a motivated Help Desk Technician ... Associate's degree or graduation from a vocational school in a field applicable to the Information ...

The City of Topeka

IT Help Desk Technician

Topeka, KS · On-site

$26.14 - $28.28/hr

The City of Topeka's Information Technology department is seeking a motivated Help Desk Technician ... Associate's degree or graduation from a vocational school in a field applicable to the Information ...

City of Topeka, Kansas

IT Help Desk Technician

Topeka, KS

$26.14 - $28.28/hr

The City of Topekas Information Technology department is seeking a motivated Help Desk Technician ... Associates degree or graduation from a vocational school in a field applicable to the Information ...

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

Advantage Tech is looking for a Service Desk person for our Olathe, KS client. You will be helping ... Associate's degree in Information Systems or related field preferred. * Experience with Microsoft ...

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

Advantage Tech is looking for a Service Desk person for our Olathe, KS client. You will be helping ... Associate's degree in Information Systems or related field preferred. * Experience with Microsoft ...

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Information Desk Associate information

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

What are the most commonly searched types of Information Desk jobs in Kansas?

The most popular types of Information Desk jobs in Kansas are:

What are popular job titles related to Information Desk Associate jobs in Kansas?

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The top searched job categories for Information Desk Associate jobs in Kansas are:

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Information Desk Associate jobs near you

Guest Services Associate

The University of Kansas Health System

Kansas City, KS

$14.25 - $17.25/hr

Full-time

Posted 28 days ago

Key responsibilities

  • Assist with operations of the Information Desk to develop and enhance customer service for patients and visitors.

  • Provide rapid and professional responses to patient and visitor inquiries in person and over the phone, locating appropriate physicians or services as needed.

  • Maintain current patient information, phone numbers, maps, and department locations, and track changes to provide up-to-date information.

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers

Job description

Position Title
Guest Services AssociateBell HospitalPosition Summary / Career Interest:The Guest Services Associate possesses a basic knowledge of computer programs, including 02, the database used for tracking inpatient and outpatient information. The ideal candidate must have excellent verbal communication skills in a high-paced environment, providing superior customer service in person and on the telephone. The associate maintains accurate in-house phone numbers, maps, and other pertinent information as required as well as tracks department location changes, phone number changes, etc., in order to provide up-to-the minute information for internal and external customers.Responsibilities and Essential Job Functions
  • Demonstrates ability to provide care/service safely and efficiently for the care of each patient.
  • Assists with operations of the Information Desk for the University of Kansas main Hospital to develop and enhance customer service for all patients and visitors.
  • With the aid of the health system computer and network, provides rapid and professional response to all patient and visitor inquires in person and over the phone.
  • Locates appropriate physicians/services for patients and visitors throughout the hospital, pages clinical staff as appropriate.
  • Maintains a current and up-to-date patient information listing, in-house phone numbers, maps, department locations and other pertinent information as required.
  • Escorts patients and visitors in wheelchairs if necessary; if unable to leave desk may utilize health system volunteers or Central Transport to assist.
  • Assists senior patients with outside transportation.
  • Maintains confidentiality issues including no information, denial and expiration patients.
  • Works collaboratively and cooperatively with information desk volunteers, including training.
  • Works cooperatively with other health system employees/internal customers and provides relief at the Valet Receptionist or Heart Hospital Information Desk as needed.
  • Assists visitors with requests for voter registration, clergy parking and parking ticket validations.
  • Monitors facility conditions, notifies appropriate department for resolutions.
  • Maintains up- to- date calendar of events via e-mail notices.
  • Maintains a neat and orderly information desk.
  • Tracks inventory of necessary supplies and forms.
  • Attends mandatory staff meetings.
  • Follow policies, procedures, and standards; complies with Corporate Responsibility Program .
  • Assumes responsibility for risk and safety issues associated with position.
  • Maintains current and up-to-date materials related to area restaurants, accommodations, attractions, etc.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED.

Preferred Language Skills
  • Advanced Spanish -

Knowledge Requirements
  • Excellent oral communications skills.
  • Proficient in Windows and Microsoft Office applications.
  • Basic understanding of written communication.
Time Type:Full timeJob Requisition ID:R-56568Important information for you to know as you apply:

  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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What University Of Kansas Health System employees say

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University of Kansas Health System logo

About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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