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Information Desk Associate Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

FT Front Desk Agent

Raleigh, NC · On-site

$16/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

FT Front Desk Agent

Raleigh, NC · On-site

$16/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk / Night Audit

Morrisville, NC · On-site

$13.25 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk / Night Audit

Morrisville, NC · On-site

$13.25 - $16.75/hr

Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ... For further information, please review the Know Your Rights notice from the Department of Labor.

New

Concord Hospitality

Front Desk Agents

Raleigh, NC · On-site

$13.75 - $17.50/hr

Full-time associates are eligible to participate in a comprehensive benefits package, which ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk Agents

Raleigh, NC · On-site

$13.75 - $17.50/hr

Full-time associates are eligible to participate in a comprehensive benefits package, which ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Ensure all associates are trained in guest service standards, financial controls, and hotel ... For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Ensure all associates are trained in guest service standards, financial controls, and hotel ... For further information, please review the Know Your Rights notice from the Department of Labor.

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$14.75 - $19/hr

Associate or bachelor's degree preferred * 2+ years of experience in a corporate or customer-facing ... For further information, please review the Know Your Rights notice from the Department of Labor.

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$15.75 - $20.25/hr

Associate or bachelor's degree preferred * 2+ years of experience in a corporate or customer-facing ... For further information, please review the Know Your Rights notice from the Department of Labor.

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All JobsInformation Desk Associate JobsInformation Desk Associate Jobs in Raleigh, NC

Information Desk Associate information

See Raleigh, NC salary details

$14

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$32

How much do information desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for information desk associate in Raleigh, NC is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.
What are the most commonly searched types of Information Desk jobs in Raleigh, NC? The most popular types of Information Desk jobs in Raleigh, NC are:
What are popular job titles related to Information Desk Associate jobs in Raleigh, NC? For Information Desk Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Information Desk Associate jobs in Raleigh, NC look for? The top searched job categories for Information Desk Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Information Desk Associate jobs? Cities near Raleigh, NC with the most Information Desk Associate job openings:
Information Desk Associate jobs near you

Front Desk Agent

Hyatt House Raleigh North Hills

Raleigh, NC • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintaining a high level of service and hospitality.
  • Promptly and effectively dealing with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments, and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Starting wage: $15+/hour

Education and Experience: Previous hotel experience preferred but not required.

Physical Requirements: Prolonged periods standing at the front desk, up to 8 hours at a time.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. Its important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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