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Front Office Manager Jobs in Raleigh, NC (NOW HIRING)

HM Alpha Hotels

Front Office Supervisor

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring ... Support management in implementing new processes and technology enhancements to improve front desk ...

ADS Cosmetic and Family Dentistry-Anyday Smiles

Be Seen First

Dental Office Manager

Durham, NC · On-site

$45K/yr

  • Retirement

  • PTO

Oversee daily front office operations * Greet and check in patients while ensuring a welcoming environment * Manage phone systems and appointment scheduling * Verify insurance, handle billing, and ...

ADS Cosmetic and Family Dentistry-Anyday Smiles

Be Seen First

Dental Office Manager

Durham, NC · On-site

$45K/yr

  • Retirement

  • PTO

Oversee daily front office operations * Greet and check in patients while ensuring a welcoming environment * Manage phone systems and appointment scheduling * Verify insurance, handle billing, and ...

The Umstead Hotel and Spa

Front Office Concierge

Cary, NC · On-site

$15.75 - $20.50/hr

As an integral member of the property team, the Concierge will report directly to the Front Office Manager. The Concierge is responsible for ensuring high levels of Guest Satisfaction through:

The Mayton

Front Office Supervisor

Cary, NC · On-site

$19 - $21/hr

Front Office Manager Our Why We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome. Our Core Values INSPIRE WONDER Innovation and Creativity ...

The Mayton

Front Office Supervisor

Cary, NC · On-site

Front Office Manager Our Why We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome. Our Core Values INSPIRE WONDER Innovation and Creativity ...

THE UMSTEAD HOTEL & SPA

Front Office Concierge

Cary, NC · On-site

$14.50 - $18.75/hr

As an integral member of the property team, the Concierge will report directly to the Front Office Manager. The Concierge is responsible for ensuring high levels of Guest Satisfaction through:

Alphabe Insight

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

  • Medical

  • Dental

  • Vision

  • PTO

The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...

Limitless East Marketing

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

  • Medical

  • Dental

  • Vision

  • PTO

The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...

Alphabe Insight Inc

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

  • Medical

  • Dental

  • Vision

  • PTO

The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...

Alphabe Insight Inc

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

  • Medical

  • Dental

  • Vision

  • PTO

The ideal candidate will provide administrative support, greet and assist visitors, manage phone calls, and maintain a welcoming and efficient front office environment. Responsibilities * Greet and ...

Mindpath Health

Front Office Coordinator

Raleigh, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Durham, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Durham, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Raleigh, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Raleigh, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

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All JobsFront Office JobsFront Office Manager JobsFront Office Manager Jobs in Raleigh, NC

Front Office Manager information

See Raleigh, NC salary details

$11

$23

$36

How much do front office manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front office manager in Raleigh, NC is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Raleigh, NC? The most popular types of Front Office jobs in Raleigh, NC are:
What are popular job titles related to Front Office Manager jobs in Raleigh, NC? For Front Office Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Raleigh, NC look for? The top searched job categories for Front Office Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Office Manager jobs? Cities near Raleigh, NC with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,998 per year, or $23.1 per hour.

Front Office Supervisor

HM Alpha Hotels

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Division
DoubleTree Raleigh
Description
Punctuality is a MUST!
The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring exceptional guest service, and supporting the Front Office Manager. This position directly impacts guest satisfaction and operational efficiency by leading a team that manages check-ins, check-outs, reservations, and guest inquiries with professionalism and care.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
  • Supervise and mentor front desk staff to deliver outstanding customer service that reflects the hotel's brand standards.
  • Coordinate with housekeeping, concierge, and other departments to ensure smooth guest experiences.
  • Handle guest concerns and resolve issues promptly and effectively, turning challenges into positive experiences.
  • Assist in training new employees and fostering a collaborative, motivated team environment.
  • Assist in requesting, organising, delivering special amenities to guests.
  • Organize in-room decor for guests to celebrate special occasions.
  • Monitor daily front office operations, including managing shift schedules, cash handling, ensuring accuracy in billing and room assignments.
  • Assist in answering phones in PBX
  • Assist in rooms control desk.
  • Assist in room reservations.
  • Assist bell services and baggage storage.
  • Support management in implementing new processes and technology enhancements to improve front desk efficiency.
  • Other duties as assigned.

KEY STRENGTHS FOR SUCCESS
  • Strong leadership and team-building skills with a hands-on approach
  • Excellent communication and interpersonal abilities
  • Detail-oriented with strong organizational skills and multitasking capability
  • Ability to remain calm and professional in high-pressure situations
  • Proficient in front office systems (PMS) and basic office software
  • A genuine passion for hospitality and creating memorable guest experiences

PROFESSIONAL EXPERIENCE
  • Minimum 2 years of experience in front desk operations within the hospitality industry
  • Previous supervisory or leadership experience preferred
  • Familiarity with hotel property management systems and reservation platforms
  • Proven track record of delivering excellent customer service and managing guest relations

ACADEMIC BACKGROUND
  • High school diploma or equivalent required
  • Associate or Bachelor's degree in Hospitality Management or related field preferred but not required

Benefits
  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time

Position Requirements
Successful completion of a background check is required prior to employment.
Category
Front Office / Front Desk
Location
DoubleTree Durham 208
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
CA Pay Range
Number of Openings
1
Req Number
FRO-26-00108
EOE Statement
HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
This position is currently accepting applications.

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