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Front Office Manager Jobs in Raleigh, NC (NOW HIRING)

Mindpath Health

Front Office Coordinator

Durham, NC · On-site

$20/hr

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Durham, NC

$20/hr

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Clayton, NC

$20/hr

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Durham, NC · On-site

$20/hr

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Raleigh, NC

$20/hr

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Clayton, NC

$20/hr

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Raleigh, NC

$20/hr

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Mindpath Health

Front Office Coordinator

Raleigh, NC · On-site

$20/hr

The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to ...

Summit Dental

Front Office Assistant

Raleigh, NC · On-site

$15.25 - $20.25/hr

Front Office Assistant Falls Pointe Dentistry is seeking a Front Office Assistant to join our rockstar team! As the initial point of contact, you can create positive patient experiences by welcoming ...

New

Robert Half

Office Manager

Durham, NC · On-site

$19 - $22/hr

We are looking for a dependable Office Manager to support daily administrative operations for a ... The person in this role will balance front-desk support, supply coordination, and basic accounts ...

Falls Pointe Dentistry

Front Office Assistant

Raleigh, NC · On-site

$14 - $18.25/hr

Overview Falls Pointe Dentistry is seeking a Front Office Assistant to join our rockstar team! As the initial point of contact, you can create positive patient experiences by welcoming our guests and ...

Falls Pointe Dentistry

Front Office Assistant

Raleigh, NC · On-site

$15.25 - $20.25/hr

Overview Falls Pointe Dentistry is seeking a Front Office Assistant to join our rockstar team! As the initial point of contact, you can create positive patient experiences by welcoming our guests and ...

New

Falls Pointe Dentistry

Front Office Assistant

Raleigh, NC · On-site

$14 - $18.25/hr

Overview Falls Pointe Dentistry is seeking a Front Office Assistant to join our rockstar team! As the initial point of contact, you can create positive patient experiences by welcoming our guests and ...

New

Walker Surgical Center

Front Office Specialist

Cary, NC · On-site

$15.50 - $19.50/hr

Front Office Specialist Cary, NC EyeCare Partners is the nation's leading provider of clinically ... Manage patient flow in the office and ensure communication to maximize efficiency and customer ...

Ideal Dental

Front Office Associate

Wake Forest, NC · On-site

$13.75 - $16.50/hr

Front Office Associate - Join us and be part of a culture where your smile truly matters. At Ideal ... managing appointment confirmations and adjusting schedules to keep things running smoothly · ...

Ideal Dental

Front Office Associate

Wake Forest, NC · On-site

$13.75 - $16.50/hr

Front Office Associate - Join us and be part of a culture where your smile truly matters. At Ideal ... managing appointment confirmations and adjusting schedules to keep things running smoothly · ...

Eyecare Center

Front Office Specialist

Cary, NC · On-site

$15.50 - $19.50/hr

SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone ... Manage patient flow in the office and ensure communication to maximize efficiency and customer ...

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All JobsFront Office JobsFront Office Manager JobsFront Office Manager Jobs in Raleigh, NC

Front Office Manager information

See Raleigh, NC salary details

$11

$23

$36

How much do front office manager jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for front office manager in Raleigh, NC is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What is the highest salary for an office manager?

The highest salaries for a front office manager can exceed $80,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as experience, certifications, and the size of the organization influence compensation levels.

Is front office a stressful job?

A front office manager role can be stressful due to the need to handle guest complaints, manage staff, and ensure smooth operations in a fast-paced environment. Strong organizational skills, problem-solving abilities, and the ability to work under pressure are important for success in this position.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the establishment. In some regions, salaries can be higher, especially in luxury hotels or large organizations, and additional benefits may be included.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What does a front office manager do?

A front office manager oversees the reception area of a hotel or organization, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They also coordinate reservations, manage administrative tasks, and ensure smooth daily operations, often using property management systems. Strong leadership, communication skills, and experience in hospitality or customer service are essential for this role.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Raleigh, NC? The most popular types of Front Office jobs in Raleigh, NC are:
What are popular job titles related to Front Office Manager jobs in Raleigh, NC? For Front Office Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Raleigh, NC look for? The top searched job categories for Front Office Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Office Manager jobs? Cities near Raleigh, NC with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,995 per year, or $23.1 per hour.
Front Office Coordinator

Front Office Coordinator

Mindpath Health

Durham, NC • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Mindpath Health rating

6.7

Company rating: 6.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Overview
Make a Difference. Grow in Your Career. Thrive with Us.
About the Role
At Mindpath Health, we're on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive.
The Front Office Coordinator is a vital member of the Front Office team, supporting both clinicians and patients. This role delivers consistently friendly, high-quality customer service across all patient interactions, helping to create a welcoming, safe, and patient-centered environment. The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards.
This role is full-time (40 hours/week, Monday-Friday) onsite in our Durham Forest Creek office.
Responsibilities
What You'll Do
  • Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone
  • Schedule appointments; answer, triage, and route incoming calls and messages; and communicate patient needs to clinical staff in a timely manner
  • Collect co-pays and outstanding balances, explain paperwork, and ensure accurate completion of patient forms
  • Collect, verify, and update patient demographic and insurance information
  • Assist patients with understanding Mindpath Health policies, procedures, and services
  • Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction
  • Support clinicians by managing arrivals, scheduling changes, incoming communications, and general administrative tasks (faxing, copying, scanning)
  • Collaborate effectively with front office staff, clinical teams, and leadership to support daily operations and continuous process improvement
  • Identify patient satisfaction concerns and contribute recommendations for resolution
  • Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards

Qualifications
What You'll Bring
  • Experience using EMR/EHR and/or practice management systems required
  • High school diploma or equivalent
  • 2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role
  • 1+ year of customer service experience, preferably in a healthcare setting
  • Proficiency with Microsoft Office (Outlook, Excel, Word), multiline phone systems, and accurate data entry/typing
  • Strong interpersonal skills with the ability to build effective relationships with patients, clinicians, leadership, and staff
  • Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges
  • Ability to remain calm, professional, and effective when assisting upset patients or families
  • Excellent verbal and written communication skills
  • Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment
  • Effective problem-solving skills, sound judgment, and the ability to think independently under pressure
  • Ability to work both independently and collaboratively as part of a team
  • Commitment to maintaining strict confidentiality of all personal and protected health information

CompensationThe pay rate for this position is $20 per hour.
Why Join Mindpath Health?
When you join our team, you're not just accepting a job, you're stepping into a community built on support, inclusion, and growth.
Benefits & Perks
  • Medical, Dental, and Vision coverage
  • Employee Assistance Program (EAP)
  • Life & Long-Term Disability Insurance
  • 401(k) with employer match
  • Paid time off starting at 15 days per year
  • Paid parental leave
  • Tuition reimbursement

About Us
Mindpath Health is redefining how mental health care is delivered. Today, we operate in more than 100 locations across six states, providing a full range of psychiatric and therapy services via in-person and telehealth appointments. Our team is deeply committed to supporting total health through compassionate, collaborative care.
If you're looking for a purpose-driven organization where your work truly matters, we'd love to meet you.
Mindpath Health is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

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