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Front Office Associate Jobs in Raleigh, NC (NOW HIRING)

Front Office Agent - PM/Night Audit

Durham, NC · On-site

$14.75 - $18/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

Front Office Agent - PM/Night Audit

Durham, NC · On-site

$14.75 - $18/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

This role leads and develops the front office team, drives operational improvements, and creates a culture where every associate is empowered to create memorable guest interactions. Hospitality ...

This role leads and develops the front office team, drives operational improvements, and creates a culture where every associate is empowered to create memorable guest interactions. Hospitality ...

This role leads and develops the front office team, drives operational improvements, and creates a culture where every associate is empowered to create memorable guest interactions. Hospitality ...

The Front Office Manager manages all aspects of the department including but not limited to ... Associates at Atma are provided a motivating work environment with generous wages and a wide range ...

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

High school diploma or equivalent required; associate degree preferred * 1+ year of experience in a front office or administrative role * Excellent verbal and written communication skills * Strong ...

Conducts one-on-one meetings with front desk associates at least quarterly. * Conducts necessary progressive disciplines according to policy * Coordinates with the Rooms Manager to conduct annual ...

Conducts one-on-one meetings with front desk associates at least quarterly. * Conducts necessary progressive disciplines according to policy * Coordinates with the Rooms Manager to conduct annual ...

Conducts one-on-one meetings with front desk associates at least quarterly. * Conducts necessary progressive disciplines according to policy * Coordinates with the Rooms Manager to conduct annual ...

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

High school diploma or equivalent required; associate degree preferred * 1+ year of experience in a front office or administrative role * Excellent verbal and written communication skills * Strong ...

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

High school diploma or equivalent required; associate degree preferred * 1+ year of experience in a front office or administrative role * Excellent verbal and written communication skills * Strong ...

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Front Office Associate information

See Raleigh, NC salary details

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How much do front office associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front office associate in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.
What are the most commonly searched types of Front Office jobs in Raleigh, NC? The most popular types of Front Office jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Office Associate jobs? Cities near Raleigh, NC with the most Front Office Associate job openings:
Infographic showing various Front Office Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $34,433 per year, or $16.6 per hour.

Front Office Agent - PM/Night Audit

HYATT Hotels

Durham, NC • On-site

$14.75 - $18/hr

Other

Posted 10 days ago


Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

24th of 108 rated hotels


Job description

Summary:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Qualifications:
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills.
  • Ability to stand for long periods of time.
Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!

What Hyatt Hotels employees say

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Benefits

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Get the full story on Breakroom


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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957