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Front Office Associate Jobs in Raleigh, NC (NOW HIRING)

HM Alpha Hotels

Front Office Supervisor

Durham, NC · On-site

The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring ... Associate or Bachelor's degree in Hospitality Management or related field preferred but not ...

HM Alpha Hotels

Front Office Supervisor

Durham, NC · On-site

The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring ... Associate or Bachelor's degree in Hospitality Management or related field preferred but not ...

Medi-Weightloss

Front Office Coordinator

Chapel Hill, NC

$15.25 - $19.75/hr

Associate or bachelor's degree (a plus). * Medical receptionist experience preferred. * Familiarity ... the Front Office Coordinator position at Medi-Weightloss. Be a part of our mission to make a ...

Schulte

Front Office Sup

Chapel Hill, NC · On-site

Front Office Supervisor Schulte Hospitality Group is seeking a dynamic, service-oriented Front ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Joella's Hot Chicken

Front Office Sup

Chapel Hill, NC · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Joella's Hot Chicken

Front Office Sup

Chapel Hill, NC · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte Companies

Front Office Sup

Chapel Hill, NC · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte Companies

Front Office Sup

Chapel Hill, NC · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Joella's Hot Chicken

Front Office Sup

Chapel Hill, NC · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte

Front Office Sup

Chapel Hill, NC · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Many of our Front Office leaders grow into Assistant General Manager roles within just a few years ... Ensure all associates are trained in guest service standards, financial controls, and hotel ...

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Front Office Associate information

See Raleigh, NC salary details

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How much do front office associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front office associate in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Raleigh, NC?

The most popular types of Front Office jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Office Associate jobs?

Cities near Raleigh, NC with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $34,433 per year, or $16.6 per hour.

Front Office Supervisor

HM Alpha Hotels & Resorts

Durham, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Front Office Supervisor

The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring exceptional guest service, and supporting the Front Office Manager. This position directly impacts guest satisfaction and operational efficiency by leading a team that manages check-ins, check-outs, reservations, and guest inquiries with professionalism and care.

Supervise and mentor front desk staff to deliver outstanding customer service that reflects the hotel's brand standards. Coordinate with housekeeping, concierge, and other departments to ensure smooth guest experiences. Handle guest concerns and resolve issues promptly and effectively, turning challenges into positive experiences. Assist in training new employees and fostering a collaborative, motivated team environment. Assist in requesting, organizing, delivering special amenities to guests. Organize in-room decor for guests to celebrate special occasions. Monitor daily front office operations, including managing shift schedules, cash handling, ensuring accuracy in billing and room assignments. Assist in answering phones in PBX Assist in rooms control desk. Assist in room reservations. Assist bell services and baggage storage. Support management in implementing new processes and technology enhancements to improve front desk efficiency. Other duties as assigned.

Strong leadership and team-building skills with a hands-on approach. Excellent communication and interpersonal abilities. Detail-oriented with strong organizational skills and multitasking capability. Ability to remain calm and professional in high-pressure situations. Proficient in front office systems (PMS) and basic office software. A genuine passion for hospitality and creating memorable guest experiences.

Minimum 2 years of experience in front desk operations within the hospitality industry. Previous supervisory or leadership experience preferred. Familiarity with hotel property management systems and reservation platforms. Proven track record of delivering excellent customer service and managing guest relations.

High school diploma or equivalent required. Associate or Bachelor's degree in Hospitality Management or related field preferred but not required.

Medical, dental, and vision (HSA available) Company-paid disability & life insurance Employee Assistance Program Supplemental benefits 401(k) with match Employee discounts Paid vacation & sick time

Category - Front Office / Front Desk Location - DoubleTree Durham 208 Full-Time/Part-Time - Full-Time Shift - not applicable- Number of Openings - 1 Req Number - FRO-26-00108 EOE Statement - HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

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