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Front Office Associate Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Many of our Front Office leaders grow into Assistant General Manager roles within just a few years ... Ensure all associates are trained in guest service standards, financial controls, and hotel ...

Driftwood Hospitality Management

Front Desk Supervisor

Durham, NC · On-site

$16.25 - $21/hr

  • Medical

  • Life

  • Retirement

  • PTO

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... Requires standing and continual mobility throughout front office area. * Verify and imprint credit ...

DRIFTWOOD HOSPITALITY MANAGEMENT

Front Desk Supervisor

Durham, NC · On-site

$16.25 - $21/hr

  • Medical

  • Life

  • Retirement

  • PTO

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... Requires standing and continual mobility throughout front office area. * Verify and imprint credit ...

Driftwood Hospitality Management

Front Desk Supervisor

Durham, NC · On-site

$15.50 - $20/hr

  • Medical

  • Life

  • Retirement

  • PTO

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... Requires standing and continual mobility throughout front office area. * Verify and imprint credit ...

Caliber Collision Centers

Office Administrator

Cary, NC · On-site

$18.25 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber Collision

Office Administrator

Cary, NC · On-site

$16.75 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber Collision

Office Administrator

Cary, NC · On-site

$16.75 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber Collision

Office Administrator

Raleigh, NC

$17.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber Collision

Office Administrator

Raleigh, NC · On-site

$17.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber Collision Centers

Office Administrator

Raleigh, NC · On-site

$17.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

New

KSL Resorts

Part Time Night Audit

Durham, NC · On-site

$14.25 - $19/hr

Maintain safety standards for front office associates in accordance with company policy. * Ability to provide professional communication with internal and external guests. * Oversee the VIP guest ...

KSL Resorts

Part Time Night Audit

Durham, NC · On-site

$13.50 - $18/hr

Maintain safety standards for front office associates in accordance with company policy. * Ability to provide professional communication with internal and external guests. * Oversee the VIP guest ...

Peregrine Hospitality

Part Time Night Audit

Durham, NC · On-site

$13.50 - $18/hr

Maintain safety standards for front office associates in accordance with company policy. * Ability to provide professional communication with internal and external guests. * Oversee the VIP guest ...

Driftwood Hospitality Management

Front Desk Agent

Durham, NC · On-site

$13 - $16.25/hr

  • Medical

  • Life

  • Retirement

  • PTO

... associates to take initiative, be proactive, and contribute to the success of their property with ... Requires continual standing and movement throughout front office areas. * Verify and imprint credit ...

DRIFTWOOD HOSPITALITY MANAGEMENT

Front Desk Agent

Durham, NC · On-site

$13.50 - $17/hr

  • Medical

  • Life

  • Retirement

  • PTO

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... Requires continual standing and movement throughout front office areas. * Verify and imprint credit ...

Driftwood Hospitality Management

Front Desk Agent

Durham, NC · On-site

$13.50 - $17/hr

  • Medical

  • Life

  • Retirement

  • PTO

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... Requires continual standing and movement throughout front office areas. * Verify and imprint credit ...

CMC Hotels

Assistant General Manager

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This individual will lead the Front Office team by creating an exceptional guest experience, developing associates, driving operational excellence, and ensuring brand standards are consistently ...

CMC Hotels

Assistant General Manager

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This individual will lead the Front Office team by creating an exceptional guest experience, developing associates, driving operational excellence, and ensuring brand standards are consistently ...

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Showing results 41-60

All JobsFront Office Associate JobsFront Office Associate Jobs in Raleigh, NC

Front Office Associate information

See Raleigh, NC salary details

$9

$16

$22

How much do front office associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front office associate in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.
More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Raleigh, NC? The most popular types of Front Office jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Front Office Associate jobs? Cities near Raleigh, NC with the most Front Office Associate job openings:
Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $34,433 per year, or $16.6 per hour.

Front Desk Guest Manager

Concord Hospitality

Raleigh, NC • On-site

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Concord Hospitality rating

7.2

Company rating: 7.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

20th of 108 rated hotels

Job description

Description
Concord Hospitality is seeking a Front Desk/Guest Care Manager to lead a dynamic team dedicated to delivering exceptional guest service while upholding both brand and Concord standards. This role is ideal for a proactive, responsive, and caring leader who enjoys engaging with guests, motivating a team, and ensuring operational excellence. Many of our Front Office leaders grow into Assistant General Manager roles within just a few years-making this a great step in your hospitality career.
As a Concord Leader you will be responsible to:
  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.
    Key Responsibilities:
  • Lead and motivate front desk staff to deliver exceptional guest service and resolve concerns promptly
  • Ensure all associates are trained in guest service standards, financial controls, and hotel procedures
  • Oversee front desk operations and act as Manager on Duty when needed
  • Partner with the General Manager and Sales team to support revenue strategies and identify business opportunities
  • Assist with financial reporting, budgeting, and revenue management initiatives
  • Recruit, train, and develop associates while fostering a positive, cooperative work environment
  • Ensure compliance with HR policies, labor regulations, and personnel documentation requirements
  • Maintain safety, security, and physical property standards through preventive maintenance and compliance programs
    Qualifications:
  • Previous supervisory or management experience in front office or guest services
  • Strong leadership, training, and problem-solving skills
  • Knowledge of financial procedures, hotel operations, and revenue management
  • Excellent communication and organizational skills
  • Commitment to creating a guest-first and associate-first culture
    Benefits
    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities
    Why Join Concord?
    At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.
    Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
    "We Are Concord!"
    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Source: Concord Hospitality

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