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SPRINGHILL SUITES BALTIMORE DOWNTOWN/INNER HARBOR

60 Springhill Suites Front Office Manager Jobs Hiring Near You

SpringHill Suites

Front Office Manager

Jackson, WY · On-site

OUR VALUES We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB OVERVIEW As the Front Office Manager, you are responsible for all aspects of the front ...

Springhill Suites

Front Desk Supervisor

Orlando, FL · On-site

$15.50 - $20/hr

Overview Welcome to Springhill Suites Lake Nona. We are seeking a PM Front Office Supervisor to ... management for the overall successful day-to-day operations. You will often be the first point of ...

Springhill Suites

Front Desk Supervisor

Orlando, FL

$15.50 - $20/hr

Overview Welcome to Springhill Suites Lake Nona. We are seeking a PM Front Office Supervisor to ... management for the overall successful day-to-day operations. You will often be the first point of ...

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SPRINGHILL SUITES BALTIMORE DOWNTOWN/INNER HARBOR Jobs Information

Do workers at SpringHill Suites get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and June 2026.

Does SpringHill Suites pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between January 2025 and June 2026.

At SpringHill Suites, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between September 2025 and June 2026.

Is the health insurance from SpringHill Suites affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at SpringHill Suites?

Some people get paid time off from work.
38% of people say they don’t get paid time off.
Based on data from 29 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 24 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers at SpringHill Suites worry about hours?

Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Do SpringHill Suites workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it for SpringHill Suites workers to change shifts?

Some people find it hard to change shifts.
57% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at SpringHill Suites?

Some people find it hard to get time off.
54% of people report it’s hard to get time off.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Do SpringHill Suites managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
42% of people say their manager changes their shift schedule at the last minute.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

Do jobs at SpringHill Suites spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at SpringHill Suites?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at SpringHill Suites good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at SpringHill Suites feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at SpringHill Suites get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at SpringHill Suites?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at SpringHill Suites enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at SpringHill Suites recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at SpringHill Suites?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at SpringHill Suites?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think SpringHill Suites’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how SpringHill Suites is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Front Office Manager jobs?

What are the most popular jobs at Springhill Suites?

What are the most popular categories at Springhill Suites?

Infographic showing various Front Office Manager job openings at Springhill Suites in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Physical job distribution.

Front Desk Agent

SpringHill Suites by Marriott

Lexington, KY • On-site

$15.50/hr

Full-time

Re-posted 26 days ago

SpringHill Suites rating

5.7

Company rating: 5.7 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

70th of 107 rated hotels

Job description

Are you outgoing with a constant smile on your face?
If so, Springhill Suites Lexington, has an opportunity for you!
We are currently looking for individuals to wow our guests as our Front Desk Agent!
Rate of Pay: $15.50 per hour
Overview:
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
Potential Career Paths:
Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations
Key Duties & Responsibilities:
  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:
  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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