SPRINGHILL SUITES BALTIMORE DOWNTOWN/INNER HARBOR

20 Springhill Suites Front Office Manager Jobs Hiring Near You

OUR VALUES We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB OVERVIEW As the Front Office Manager, you are responsible for all aspects of the front ...

Employee discounts Come join our award-winning team as a Front Desk Agent at the SpringHill Suites ... Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and ...

Employee discounts Come join our award-winning team as a Front Desk Agent at the SpringHill Suites ... Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and ...

SPRINGHILL SUITES BALTIMORE DOWNTOWN/INNER HARBOR Jobs Information

Do workers at SpringHill Suites get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and June 2026.

Does SpringHill Suites pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between January 2025 and June 2026.

At SpringHill Suites, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between September 2025 and June 2026.

Is the health insurance from SpringHill Suites affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at SpringHill Suites?

Some people get paid time off from work.
38% of people say they don’t get paid time off.
Based on data from 29 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 24 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers at SpringHill Suites worry about hours?

Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Do SpringHill Suites workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it for SpringHill Suites workers to change shifts?

Some people find it hard to change shifts.
57% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at SpringHill Suites?

Some people find it hard to get time off.
54% of people report it’s hard to get time off.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Do SpringHill Suites managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
42% of people say their manager changes their shift schedule at the last minute.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

Do jobs at SpringHill Suites spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at SpringHill Suites?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at SpringHill Suites good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at SpringHill Suites feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at SpringHill Suites get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at SpringHill Suites?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at SpringHill Suites enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at SpringHill Suites recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at SpringHill Suites?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at SpringHill Suites?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think SpringHill Suites’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how SpringHill Suites is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.
What are the most popular categories at Springhill Suites?
Infographic showing various Front Office Manager job openings at Springhill Suites in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.

Hotel Front Desk Agent

SpringHill Suites

Eden Prairie, MN • On-site

$18 - $19/hr

Other

Posted 26 days ago


SpringHill Suites rating

5.7

Company rating: 5.7 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

70th of 108 rated hotels


Job description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! We have FT and PT openings at our Springhill Suites and PT at our Townplace Suites location. Responsibilities: • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs • Mitigate customer complaints as needed • Connect with the housekeeping department to ensure guest accommodations are ready • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: • High school diploma, GED, or equivalent • Has experience answering telephone calls and troubleshooting stressful situations • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred • Has previous experience or working knowledge of Microsoft Office and reservation management systems • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Compensation: $18 - $19 hourly


What SpringHill Suites employees say

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