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Director Of Front Office Jobs (NOW HIRING)

The Knox

Director of Front Office

Dallas, TX · On-site

For more information: -knox/ Follow The Knox on Instagram @TheKnoxAuberge The Director of Front Office plays a pivotal role in shaping both the guest and team member experience, serving as the first ...

Hei Hotels Inc.

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

## Director of Front OfficeApplyremote type: On-Sitelocations: Houston Grand Hotel - River Oaks ... Oversees the Front Office/Guest Services Department. This position acts as a liaison to outsource ...

New

Hei Hotels Inc.

Director of Front Office

Houston, TX · On-site

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

## Director of Front OfficeApplyremote type: On-Sitelocations: Houston Grand Hotel - River Oaks ... Oversees the Front Office/Guest Services Department. This position acts as a liaison to outsource ...

New

White Lodging

Director of Front Office

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Director of Front Office, you'll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office ...

Franchise Location

Director of Front Office

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as Director of Front Office! Lead the Experience. Inspire the Team. Make Every Stay Memorable. Are you a hospitality leader who thrives on creating exceptional guest experiences ...

White Lodging

Director of Front Office

San Antonio, TX · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Director of Front Office, you'll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office ...

BENCHMARK

Director of Front Office

Chatham, MA · On-site

$80 - $90/hr

Position Overview The Director of Front Office is responsible for providing the highest level of personalized service and ensuring exceptional guest experiences throughout all Front Office operations.

Benchmark

Director of Front Office

La Quinta, CA · On-site

$115K - $125K/yr

  • Medical

  • Retirement

  • PTO

As a Director of Front Office you will haveinfluence of long range goals and planning. If you have experience leading a successful Rooms Operations team, enjoy engaging with people from all over the ...

THE COLONY HOTEL

NY · On-site

$120 - $155/hr

Director of Front Office Full Time Palm Beach, FL, US Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting-- U.S. Presidents, European Royalty, and welcoming ...

The Colony Palm Beach

NY · On-site

$90 - $150/hr

Director of Front Office Full Time Palm Beach, FL, US 8 days ago Requisition ID: 1160 Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting-- U.S. Presidents ...

HEI Hotels and Resorts

Director of Front Office

Anaheim, CA · On-site

$100K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position acts as a liaison to outsource the Front Office Management and all aspect of Front ... Participates in all necessary training as directed. * Ensures brand standards are adhered to daily ...

East-West-Hospitality

Director of Front Office

Vail, CO · On-site

$90 - $100/hr

  • Medical

  • Retirement

  • PTO

As Director of Front Office at Solaris Residences , you'll inspire a high-performing team while overseeing every aspect of the homeowner and guest journey--from arrival through departure. As a key ...

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Director Of Front Office information

See salary details

$38.5K

$80.9K

$132K

How much do director of front office jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director of front office in the United States is $80,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of front office?

To thrive as a Director of Front Office, you need extensive experience in hospitality management, strong leadership abilities, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS) like Opera, revenue management tools, and guest relations software is typically required. Outstanding communication, problem-solving skills, and the ability to motivate and develop teams help set top candidates apart. These skills ensure optimal guest satisfaction, efficient operations, and achievement of business goals in a fast-paced hotel environment.

How does the director of front office collaborate with other hotel departments to ensure a seamless guest experience?

The Director of Front Office works closely with departments such as Housekeeping, Maintenance, and Food & Beverage to coordinate guest services and resolve issues swiftly. Regular interdepartmental meetings and clear communication channels are essential to align on guest arrivals, special requests, and VIP needs. This collaborative approach helps prevent service gaps and ensures that guests receive consistent, high-quality experiences throughout their stay. Building strong relationships with department heads also allows the Director of Front Office to proactively address challenges and streamline operations.

What is the difference between Director Of Front Office vs Front Desk Manager?

AspectDirector Of Front OfficeFront Desk Manager
ResponsibilitiesOversees entire front office operations, manages staff, develops policies, and ensures guest satisfaction at a strategic level.Manages daily front desk activities, supervises front desk staff, handles guest issues, and ensures smooth check-in/check-out processes.
CredentialsBachelor’s degree in hospitality or related field; experience in hotel management; leadership skills.High school diploma or equivalent; experience in customer service or hospitality; supervisory skills.
Work EnvironmentHotel or hospitality industry, often in a managerial or administrative setting.Hotel front desk, customer service environment, with direct guest interaction.

The Director Of Front Office holds a strategic leadership role overseeing the entire front office operations, while the Front Desk Manager focuses on daily management and guest service at the front desk. Both roles require hospitality experience, but the director typically has broader responsibilities and higher credentials.

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Director Of Front Office jobs near you
Infographic showing various Director Of Front Office job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $80,901 per year, or $38.9 per hour.

Director of Front Office

REH Services, LLC

Sun Valley, ID • On-site

Full-time

Re-posted 13 days ago

Job description

World-renowned Sun Valley Resort is seeking an experienced Director of Front Office.

The Director of Front Office provides strategic leadership for all Front Office operations, including Front Desk, Concierge, Bell Services, Group Reservations, and Owner Relations. This position is responsible for delivering exceptional guest experiences, leading a high-performing team, managing departmental budgets and operational performance, and fostering collaboration across Resort departments. The ideal candidate is a proven hospitality leader with a passion for guest service, employee development, and operational excellence.

About Sun Valley Resort:

We’re not saying Sun Valley has special powers, but a lot of magical things do happen here. The slopes on Bald and Dollar mountains enjoy a nearly lift line-free experience, not to mention a nearly cloud-free one as well. Sun Valley is rich in tradition and history, dating back to 1936, however complete remodel of the Lodge concluded in 2015 with the newly added 20,000 sq. foot spa.

About Sun Valley Resort Lodging:

  • Over 370 units including
    • The Lodge
    • The Inn
    • Cottages
    • Lodge Apartments
    • Condos

Duties & Responsibilities:

  • Provide leadership and direction for the Front Desk, Bell Services, Concierge, Group Reservations, and Owner Relations teams.
  • Oversee daily Front Office operations, including guest arrivals and departures, room inventory, system management, and valet operations.
  • Recruit, hire, train, coach, and develop team members while fostering a positive, service-focused work environment.
  • Conduct performance evaluations and administer coaching, corrective action, and performance management as needed.
  • Develop and implement service enhancements to continuously improve the guest experience.
  • Monitor departmental expenses, manage supply costs, and support annual budget planning and financial goals.
  • Review and analyze daily, weekly, and monthly operational and financial reports to identify trends and opportunities for improvement.
  • Review guest satisfaction surveys and implement initiatives to enhance service quality and operational performance.
  • Collaborate with Housekeeping, Engineering, Marketing, Sales, and other Resort departments to ensure seamless guest experiences.
  • Build and maintain positive relationships with condominium owners and provide insight into rental performance.
  • Partner with the Marketing team to develop lodging packages, promotions, and guest experience initiatives.
  • Establish and maintain high standards for guest service, operational efficiency, and facility presentation.
  • Participate in daily, weekly, and monthly Resort leadership meetings.
  • Perform additional duties as assigned.

Qualifications:

  • Minimum of four (4) years of progressive leadership experience in hotel Front Office or Rooms Division operations.
  • Minimum of two (2) years of experience leading and developing teams of 20 or more employees.
  • Demonstrated commitment to delivering exceptional guest service and fostering a positive, collaborative workplace culture.
  • Strong leadership, coaching, and employee development skills.
  • Experience managing departmental budgets, interpreting financial reports, and making data-driven operational decisions.
  • Strong understanding of hotel operations, room inventory management, and guest service best practices.
  • Excellent verbal and written communication, organizational, and problem-solving skills.
  • Proficiency with property management systems and Microsoft Office; experience with OPERA or similar systems preferred.
  • Ability to collaborate effectively across multiple departments and build strong working relationships.
  • Flexible availability, including days, evenings, weekends, and holidays as business needs require.
  • Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.
  • Ability to safely lift and/or move up to 25 pounds.

Apply