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Front Office Operations Manager Jobs in New Port Richey, FL

StepStone Hospitality

Front Office Manager

Tampa, FL · On-site

Oversee the daily operation of the Front Office, including Front Desk, Guest Services, and Night Audit functions. * Provide visible, hands-on leadership to Front Office associates. * Lead, coach ...

New

SSH Tampa LLC

Front Office Manager

Tampa, FL · On-site

Oversee the daily operation of the Front Office, including Front Desk, Guest Services, and Night Audit functions. * Provide visible, hands-on leadership to Front Office associates. * Lead, coach ...

New

Alphabe Insight

Front Office Representative

Tampa, FL · On-site

$37K - $41K/yr

Front Office Representative Skillbridge Academy is seeking a professional and detail-oriented Front ... Manage front desk operations and maintain an organized reception area. * Schedule appointments ...

Aventura Nursery & Landscape

Be Seen First

Front Office Secretary

Spring Hill, FL · On-site

Support management and sales staff with daily office operations. * Maintain a clean, organized, and welcoming front office.

Alphabe Insight Inc

Front Office Representative

Tampa, FL · On-site

$37K - $41K/yr

Manage front desk operations and maintain an organized reception area. * Schedule appointments ... Support day-to-day office operations and special projects as assigned. Qualifications * Strong ...

Alphabe Insight Inc

Front Office Representative

Tampa, FL · On-site

$37K - $41K/yr

Manage front desk operations and maintain an organized reception area. * Schedule appointments ... Support day-to-day office operations and special projects as assigned. Qualifications * Strong ...

Sight360

Front Office Coordinator

Tampa, FL · On-site

$15 - $19.50/hr

The Front Office Coordinator provides exceptional customer service by managing front office operations, including appointment scheduling, insurance verification, payment authorization, and cash ...

Sight360

Front Office Coordinator

Pinellas Park, FL · On-site

$14.25 - $18.75/hr

The Front Office Coordinator provides exceptional customer service by managing front office operations, including appointment scheduling, insurance verification, payment authorization, and cash ...

FMC PSYCHIATRY - ZH

Front Office Assistant

Tampa, FL · On-site

$14.25 - $19/hr

Front Office Assistant Full Time: Monday - Friday 8:00 AM to 5:00 PM Department: PSYCHIATRY ... Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse ...

Posted today

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All JobsFront Office Operations JobsFront Office Operations Manager JobsFront Office Operations Manager Jobs in New Port Richey, FL

Front Office Operations Manager information

See New Port Richey, FL salary details

$10

$21

$33

How much do front office operations manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front office operations manager in New Port Richey, FL is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What is front office operations management?

Front office operations management involves overseeing the daily functions of the front desk, reception, and guest services in a hospitality or corporate environment. It includes managing staff, ensuring customer satisfaction, and coordinating communication between departments using tools like property management systems or customer relationship management software.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

Is front office operations manager a stressful job?

A front office operations manager oversees guest services, staff coordination, and administrative tasks, which can involve high-pressure situations, especially during busy periods or emergencies. The role requires strong organizational skills, multitasking, and problem-solving, which can contribute to stress levels depending on workload and environment.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.
What job categories do people searching Front Office Operations Manager jobs in New Port Richey, FL look for? The top searched job categories for Front Office Operations Manager jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Front Office Operations Manager jobs? Cities near New Port Richey, FL with the most Front Office Operations Manager job openings:
Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in New Port Richey, FL as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,979 per year, or $21.1 per hour.

Front Office Manager

StepStone Hospitality

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Job Type
Full-time
Description
Join Our Leadership Team! Four Points by Sheraton Tampa Airport Westshore, managed by StepStone Hospitality, is seeking an experienced, energetic, and hands-on Front Office Manager (FOM) to lead our Front Office team.
We are looking for a hospitality professional who understands the importance of exceptional guest service, strong team leadership, accountability, and operational excellence. The ideal candidate will have Marriott brand experience and working knowledge of the LightSpeed Property Management System (PMS) and be comfortable leading a busy hotel front desk operation. Bilingual English/Spanish is highly preferred.
Position Summary
The Front Office Manager is responsible for overseeing the daily operations of the Front Office and ensuring an exceptional experience for every guest from arrival through departure.
This is a hands-on leadership position. The Front Office Manager is expected to be visible in the operation, actively support the front desk team, assist guests, resolve concerns, provide coaching and training, and step into the operation when business demands require.
The FOM works closely with the General Manager and other department leaders to ensure Marriott brand standards, StepStone Hospitality expectations, guest satisfaction, associate engagement, and financial objectives are achieved.
Essential Responsibilities
  • Oversee the daily operation of the Front Office, including Front Desk, Guest Services, and Night Audit functions.
  • Provide visible, hands-on leadership to Front Office associates.
  • Lead, coach, train, motivate, and develop Front Office team members.
  • Ensure associates consistently deliver professional, welcoming, and personalized guest service.
  • Maintain compliance with Marriott brand standards and StepStone Hospitality policies and procedures.
  • Utilize LightSpeed PMS to effectively manage Front Office operations, reservations, room assignments, guest profiles, billing, reports, and other functions.
  • Monitor guest arrivals, departures, special requests, VIPs, Marriott Bonvoy members, and group activity.
  • Promote Marriott Bonvoy recognition and enrollment while ensuring members receive appropriate benefits.
  • Respond promptly and professionally to guest concerns and service recovery opportunities.
  • Follow up on guest feedback and identify opportunities to improve guest satisfaction.
  • Monitor guest satisfaction scores and work with leadership to implement improvement strategies.
  • Recruit, interview, onboard, train, and develop Front Office associates.
  • Prepare and manage Front Office schedules based on occupancy, forecast, business demand, and budgeted labor expectations.
  • Manage attendance, call-outs, shift coverage, and associate performance.
  • Conduct regular departmental meetings, training, and coaching.
  • Ensure proper cash handling, credit card procedures, deposits, adjustments, and Front Office controls are followed.
  • Review daily reports, room inventory, occupancy, arrivals, departures, and operational needs.
  • Work closely with Housekeeping to ensure room status accuracy and timely room availability.
  • Coordinate with Engineering regarding guest room maintenance concerns and out-of-order rooms.
  • Partner with Sales and Food & Beverage regarding groups, meetings, events, and VIP arrivals.
  • Maintain effective communication between the Front Office and all hotel departments.
  • Assist with payroll, timekeeping, scheduling, and labor management for the department.
  • Monitor Front Office supplies and departmental expenses.
  • Ensure the Front Office, lobby, and guest-facing areas are maintained in a professional and welcoming condition.
  • Serve as Manager on Duty when assigned.
  • Respond appropriately to emergencies and guest incidents in accordance with hotel procedures.
  • Maintain confidentiality of guest, associate, and company information.
  • Perform other duties and responsibilities as assigned by the General Manager.
Qualifications
  • Previous Front Office leadership experience in a hotel environment required.
  • Previous Front Office Manager, Assistant Front Office Manager, Front Desk Manager, or comparable supervisory experience preferred.
  • Marriott brand experience strongly preferred.
  • LightSpeed PMS experience strongly preferred.
  • Bilingual in English and Spanish highly preferred.
  • Strong knowledge of hotel Front Office operations and guest service standards.
  • Experience supervising, coaching, and developing associates.
  • Strong problem-solving and service recovery skills.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management skills.
  • Ability to effectively manage multiple priorities in a fast-paced hotel environment.
  • Experience with scheduling, labor management, payroll/timekeeping, and departmental controls preferred.
  • Professional appearance and demeanor.
  • Ability to work collaboratively with all hotel departments and leadership.
Schedule & Availability Requirements
Flexible availability is required for this management position.
The Front Office Manager must be available to work based on hotel business needs, including:
  • Weekdays
  • Weekends
  • Holidays
  • AM and PM shifts
  • Early mornings and evenings
  • Occasional overnight coverage when operationally necessary
  • Manager-on-Duty shifts
  • Extended hours during high occupancy or special events
  • Emergency or unexpected operational coverage as needed

This is not a Monday-Friday position. The successful candidate must understand that hospitality is a 24/7 operation, and leadership schedules are based on the needs of our guests, associates, and business.
What We Are Looking For
We are looking for a leader who is:
  • Guest-focused and passionate about hospitality
  • Visible and engaged with the team
  • Accountable and dependable
  • Proactive rather than reactive
  • Comfortable coaching and developing associates
  • Able to make sound operational decisions
  • Willing to jump in and assist the team when needed
  • Focused on teamwork and collaboration between departments
  • Committed to maintaining Marriott and StepStone Hospitality standards
Why Join StepStone Hospitality?
We offer eligible associates a competitive benefits package that may include:
  • Medical, Dental, and Vision Benefits
  • Paid Time Off
  • 401(k) Retirement Plan
  • Hotel travel discounts
  • Career development and advancement opportunities
  • Leadership development
  • A collaborative and team-focused work environment

Four Points by Sheraton Tampa Airport Westshore, managed by StepStone Hospitality, is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to qualified individuals without regard to protected characteristics under applicable federal, state, and local law.

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