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Entry Level Desktop Support Jobs (NOW HIRING)

MCPC

Junior Desktop Support Technician

Bedford, OH · On-site

$18.50 - $23.50/hr

Junior Desktop Support Technician Position Summary The Junior Desktop Support Technician provides entry-level technical support for end users, assisting with the setup, maintenance, and basic ...

MCPC

Junior Desktop Support Technician

Bedford, OH · On-site

$18.50 - $23.50/hr

Junior Desktop Support Technician Position Summary The Junior Desktop Support Technician provides entry-level technical support for end users, assisting with the setup, maintenance, and basic ...

University of Utah

Desktop Support Engineers

Campus, IL · On-site

$52K - $57K/yr

Details Open Date 05/18/2026 Requisition Number PRN45042B Job Title Desktop Support Engineers Working Title Desktop Support Engineer Career Progression Track P00 Track Level P1 - Entry Level Pro FLSA ...

University of Utah

Desktop Support Engineers

Campus, IL · On-site

$52K - $57K/yr

Details Open Date 05/18/2026 Requisition Number PRN45042B Job Title Desktop Support Engineers Working Title Desktop Support Engineer Career Progression Track P00 Track Level P1 - Entry Level Pro FLSA ...

RESOURCE BANK

Desktop Support

Covington, LA · On-site

RESOURCE BANK Desktop Support Position Summary: This position reports to the Chief ... Duties include a variety of tasks withtechnical difficulties ranging from entry level PC support to ...

University of Utah

Desktop Support Engineers

Campus, IL · On-site

$52K - $57K/yr

Details Open Date 05/18/2026 Requisition Number PRN45042B Job Title Desktop Support Engineers Working Title Desktop Support Engineer Career Progression Track P00 Track Level P1 - Entry Level Pro FLSA ...

DMI

Desktop Support Specialist

Sharonville, OH

Desktop support specialists are expected to provide an excellent end user experience, which ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

DMI

Desktop Support Specialist

Sharonville, OH · On-site

Desktop support specialists are expected to provide an excellent end user experience, which ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

DMI

Desktop Support Specialist

Sharonville, OH

Desktop support specialists are expected to provide an excellent end user experience, which ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

TEKsystems

Desktop Support Technician

Canton, OH

$25 - $28/hr

Desktop support candidate will provide comprehensive computer hardware and infrastructure support ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Canton ...

TEKsystems

Desktop Support Technician

Charlotte, NC · On-site

$21 - $25/hr

... IT Services Desk, Desktop and Client Support, Network Services, Infrastructure Services, IT ... Entry Level Job Type & Location This is a Contract position based out of Charlotte, NC. Pay and ...

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How much do entry level desktop support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for entry level desktop support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

More about Entry Level Desktop Support jobs
What cities are hiring for Entry Level Desktop Support jobs? Cities with the most Entry Level Desktop Support job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
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Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.
Junior Desktop Support Technician

Junior Desktop Support Technician

MCPC

Bedford, OH • On-site

$18.50 - $23.50/hr

Full-time

Posted 27 days ago

Job description

Junior Desktop Support Technician
Position Summary
The Junior Desktop Support Technician provides entry-level technical support for end users, assisting with the setup, maintenance, and basic troubleshooting of desktop and laptop computers, peripherals, and standard business applications. This role is ideal for individuals early in their IT career who are looking to gain hands-on experience in a structured support environment while following documented processes, security standards, and service-level expectations.
This position focuses on Level 1 desktop support, device deployment, and user assistance, with escalation paths to senior technicians as needed
Key Responsibilities
End-User Support
  • Provide first-level support for desktops, laptops, monitors, printers, and peripherals
  • Assist users with login issues, basic software functionality, and device connectivity
  • Deliver professional, courteous customer service during onsite or desk-side support
  • Support device handoffs, new-hire setups, and workstation moves
Hardware & Software Support
  • Install, configure, and replace computer hardware and peripheral components
  • Install, uninstall, and update approved software and drivers
  • Perform basic troubleshooting for Windows operating system issues
  • Assist with antivirus, patching, and security-related tasks under guidance
Device Imaging & Deployment
  • Assist with imaging and configuring desktops and laptops using standard build processes
  • Perform device refreshes, reimaging, and redeployments as assigned
  • Validate system readiness prior to deployment by testing hardware and connectivity
  • Support hardware rollout and refresh initiatives at client or internal sites
Ticketing, Documentation & Asset Management
  • Log, update, and close tickets in the IT service management system with clear documentation
  • Record asset details including serial numbers, asset tags, and deployment information
  • Follow IT policies, security standards, and documented procedures
  • Escalate unresolved or complex issues to senior support staff as appropriate

Required Qualifications
  • Basic understanding of computer hardware and Windows operating systems
  • Familiarity with common desktop applications (Microsoft 365, web browsers, printers)
  • Strong attention to detail and ability to follow documented procedures
  • Good communication skills with a customer-service mindset
  • Willingness to learn new tools, technologies, and support processes

Preferred Qualifications
  • 0-2 years of experience in IT support, help desk, or desktop support (internships included)
  • Coursework, certification, or hands-on experience in IT or computer technology
  • Exposure to PC imaging, asset management, or ticketing systems
  • CompTIA A+ or similar entry-level certification (or working toward one)

Physical & Work Requirements
  • Ability to lift and move computer equipment up to approximately 40 lbs
  • Work may involve sitting, standing, and hands-on technical tasks
  • Onsite work at client locations may be required, depending on assignment

Key Outcomes of This Role
  • Devices are properly imaged, configured, tested, and deployment-ready
  • End users receive timely, professional, and courteous technical support
  • Accurate documentation and asset records are consistently maintained
  • IT standards, security requirements, and service expectations are followed

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