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Entry Level Desktop Support Jobs (NOW HIRING)

Desktop Support Technician - Helpdesk Analyst

Norman, OK · Hybrid

$18 - $24.50/hr

Desktop Support Technician - Helpdesk Analyst ID: 20684 Location: Norman, OK Description PCI Energy ... This entry-level position offers the opportunity to learn and grow in the field of hardware, and ...

Job Summary We are seeking a motivated, entry-level Desktop Deployment Technician to support IT hardware rollouts and refresh projects. This role involves imaging computers, performing basic setups ...

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Entry Level Desktop Support information

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How much do entry level desktop support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for entry level desktop support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
More about Entry Level Desktop Support jobs
What cities are hiring for Entry Level Desktop Support jobs? Cities with the most Entry Level Desktop Support job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
What states have the most Entry Level Desktop Support jobs? States with the most job openings for Entry Level Desktop Support jobs include:
What job categories do people searching Entry Level Desktop Support jobs look for? The top searched job categories for Entry Level Desktop Support jobs are:
Infographic showing various Entry Level Desktop Support job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 95% Full Time, 2% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.
Desktop Support Technician | Part-Time | Moody Center

Desktop Support Technician | Part-Time | Moody Center

Oak View Group

Austin, TX • On-site

$25/hr

Part-time

Retirement

Posted 15 days ago


Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

20th of 35 rated event venues


Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
We are seeking a motivated, detail-oriented entry-level Desktop Support Technician to join our IT team. You will serve as the first point of contact for our employees, troubleshooting hardware, software, and network issues as well as support for events. This role is perfect for a tech-savvy problem solver looking to grow their career in a hands-on IT environment.
This role pays an hourly rate of $25.00.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until October 2, 2026.
About the Venue
At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets. We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons, and community.
Moody Center is Austin's new arena that gave the "Live Music Capital of the World" the world-class arena it deserves. Moody Center is a premier 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to the University of Texas Women's and Men's basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has recently been named the Arena of the Year by Pollstar and by the Academy of Country Music.
Responsibilities
  • IT Support: Provide Tier 1 technical support to on-site employees, diagnosing and resolving desktop, laptop, printer, and mobile device issues.
  • Hardware & Software Setup: Configure, deploy, and update computer systems using standard company imaging and provisioning processes.
  • Network Troubleshooting: Assist users with basic network connectivity issues, VPN setup, and Wi-Fi configurations.
  • Collaboration: Escalate complex, unresolved issues to Tier 2/3 support teams or vendors as necessary.
  • Work a flexible schedule, including early mornings, days, evenings, holidays, and extended (long) workdays for an extended number of days as needed.
  • Frequent bending, carrying, moving, climbing, working from various heights, lifting 50+ pounds, sitting, exposure to moderate to loud noises, and extensive walking through the building.

Qualifications
  • Education/Experience: High school diploma or equivalent; Associate's degree, technical certification (e.g., CompTIA A+, Network+), or 1-2 years of relevant IT experience is highly preferred.
  • Technical Skills: Basic understanding of Windows and macOS operating systems, Microsoft 365 applications, and standard PC hardware.
  • Customer Service: Excellent communication and interpersonal skills, with a patient and customer-first approach to troubleshooting.
  • Problem-Solving: Strong analytical skills and the ability to learn new technologies quickly.
  • Physical Requirements: Ability to lift/move heavy objects and set up computer equipment at various workspaces.
  • Ability to follow oral and written instructions and communicate effectively with others in both oral and written form.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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